My husband and I went to look for a new car. We stopped by Hennessy Jaguar in Alpharetta. While we were strolling the lot, we were approached by this exquisite gentleman, "Roger Harry." He's a very professional guy. He was patient and extremely knowledgeable about their cars. I was impressed because he's not the normal pushy salesman. I entered the dealership with the interest of a certified pre-own car and left with the purchase of a NEW 2019 F Pace . I would definitely work with Roger Harry again. This is a phenomenal guy and I am glad I had to pleasure of working with him. Thanks for everything. Respectfully, Katrina and Greg Clyde
We really can???t say enough about our experience with Hennessy Jaguar Gwinnett in buying our new 2019 F-Pace. The experience started on chat with our amazing sales person Anita Whitten. We didn???t make it very easy for her hitting her with question after question, but she stuck with us and answered every one. Two days later we got to meet her face to face. She had 3 cars we were looking at ready to go. When we picked the one we liked, she continued to answer all our questions while making us feel like we were the only customers there. They honored everything we talked about and then some. During our time there we got to meet a fantastic very friendly Sale Manager named Mary Denawetz whose personality kept us smiling. The financing part of the process was a breeze with Chris O???Keefe running the show and we even screwed him up forgetting that we had left our credit on hold, but he didn???t skip a beat. Just when we thought we were done with this great experience, Anita introduces us to one of the nicest guys I???ve ever met and he commences to put together all the little things that come with the car and sits there with us and gives us the basics on how everything works. He isn???t done there, he tells us he is going to drive out to our place in a week or to and go through all the things he didn???t cover. ( we live an hour away). Finally it was time to shake hands to go, but I swear I felt more like giving every one a hug. Fantastic establishment, fantastic people and one could only wish that all car buying experiences were this awesome. Thank you all!!!???
Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him.
Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.
Jaguar Land Rover Porsche Volvo Cars of Greenville Review
Above and Beyond
by dlee13 from DealerRater.com
November 6, 2018
4.4 (489 reviews)
I was blessed to have Edgar Aponte as "my" salesman! Due to family commitments, I was not able to travel to Greenville to look at the dealership's inventory or to purchase my choice of vehicle???a new magic-blue 2016 Volvo XC-70 with off-black interior. My choice of vehicle was based on my research on its cost, features, and its appearance. Contacting the dealership was extremely easy, and Edgar was a salesman dedicated to obtaining the vehicle of my choice! Because it was the end of the sales year, it wasn't an easy task to even FIND the vehicle I wanted, but he and a manager succeeded, and I am now the proud owner of a great car! He delivered the car to me (almost 50 miles, one way), gave me comprehensive instruction on the features of the XC-70, and lead me through a wonderful first drive of my new car! A great experience all 'round! Thank you, Edgar!
Jaguar Land Rover Porsche Volvo Cars of Greenville Review
leasing new vehicle
by meghan.gansemer from DealerRater.com
November 6, 2018
4.4 (489 reviews)
My husband and I had an appointment at 2:15ppm on Saturday 3/18 to check out a lease on a Volvo. The original person we had it scheduled with was unavailable but we were helped almost immediately and not in the over the top way that most dealers do it. Everyone who walked by asked if we were being helped. Eventually Edgar Aponte came over and he was incredibly easy to work with! He was patient, answered all our questions, and not once did we feel pressured. It helped that the numbers we were presented with for the lease far exceeded our expectations so we signed the lease that day, but I have confidence that if we needed to take time to think about it before deciding that we would not have felt like we were committing a sin as Toyota of Greenville did to us. The whole process start to finish was very professional and comfortable - my husband even commented that he was hungry and they let him take some food from their catered lunch in the back! I don't have a single complaint - the only downside was that we were there for so long, but it was obvious that everyone knew it was a long time and they were accommodating with what we needed while we waited. I will definitely continue to work with them!
Over the past 40 years I have purchased over 50 cars, both locally, out of state and internationally... most of them from premium marques. As a result I feel I am sufficiently experienced when I say that my buying experience at Stevinson Porsche was the finest I have ever received, thanks primarily to my salesperson Ezzy Fitouri. This despite the fact that I was by no means either an easy nor a high dollar transaction by Porsche standards. I called Ezzy from my home in Florida in search of a very reasonably priced 2010 991S. He described the car more thoroughly and with more expertise than I can adequately describe here. In addition, once I had booked my flight to view it he held it as promised even though he had multiple opportunities to sell the vehicle before I arrived. On arrival his descriptions proved to be accurate and perhaps even conservative. More time, care and kindness was devoted to this transaction than I have ever received anywhere in my lifetime. Clearly this is indicative of the culture at Stevinson as I was introduced to multiple associates all of whom shared Ezzy's enthusiasm for customer care. As another first my purchase price was, to the penny, exactly as it was quoted from the outset. The car is about to be shipped to my Florida home and still the exceptional dedication to making this purchase truly exceptional continues. I have never written a review such as this before for any purchase, sales person or retail establishment but clearly it was time to make an exception. My sincere thanks to Steve in finance, the Stevinson organization as a whole and most particularly to Ezzy who I will never forget and will always be more than happy to recommend wholeheartedly!
I have been a Porsche owner since 2005 but have only owner the 4-door Cayenne, Macan, and Panamera. My salesman, Ezzedin Fitouri, has been extremely helpful over the years keeping my informed of the features and drive of the different 2-seater models. When a unique custom colored 2018 911 Targa 4 GTS became available, Ezzy and the entire dealership made it very easy to see myself owning this vehicle and very happy with my purchase. I would highly recommend Stevinson Porsche and their entire team.
I had scheduled to have some work done in Colorado Springs on my Jaguar. Set the appointment weeks in advance and explained what I needed done. Arrived at my appointment and was not too impressed from the git go. Ended up being told they did not have the equipment to complete the job and suggested I go to Denver where they could complete the job.
Once I arrived at Stevenson's, I had en entirely different experience. They acknowledged me immediately, began the check-in process and got my car in to be worked on. The service Tech Nick was fabulous! He went above and beyond the call of duty. They checked my car w/o even being asked and also cleaned of considerable bug residue from the 600+ mile drive! Their facility was spotless and have top tier refreshments of all kinds to indulge in. It was the most impressed I have been with a business in my entire life. I was so impressed I gave Nick a tip! Never even thought of tipping someone at a dealer ever. The most impressive part of this story was my bill was under $200. It was clear they pride themselves on being excellent and not only focused on the mighty dollar...how refreshing. Although I did not drive the 600+ miles just to have Stevenson's work on my car, I seriously will be returning in the future if my car can make it there and need their expertise! THANKS Stevenson's!!! AAA+++
Lou Rodophele is a rock star! This review would have been much lower if Lou had not stepped in and made sure ALL my questions were answered and everything promised was delivered. Thank you Lou and Land Rover & Jaguar of Bethesda!
During my recent experience at Fort Lauderdale Jaguar I was dealing with
Peter Perzan and Crystal Madden. Both of them exemplify extraordinary customer service.
It is rare to find employees who’s jobs are often front and center having to confront complaints and problems. They are patient, kind, dedicated to their job and even go beyond the extra mile to ensure a positive experience.
Thank you Peter and Crystal!
The excitement of getting a new car can make anyone a bit anxious, especially when waiting eagerly for the arrival of your new dream car. I must admit, I was extremely anxious to jump in my new ride. I was very happy to know that the staff at Land Rover North Dade understood my anxious excitement. They were very helpful, and kept me well informed about the arrival status. I would highly recommend them! Bernard found me my perfect car, and I couldn't be happier!
I have been leasing cars from Warren Henry for about more than 16 years I am always very satisfied with everyone and the wonderful customer service from sales to finance to service
I just bought a 2016 Ranger Rover Sport from Land Rover of West Chester. I had a fantastic experience. They worked out all of the details the week before and I pulled into the dealership and saw the car, then they took me right into the Finance Office to sign the paperwork that was already for me to sign , then Lee (my salesman) took me right out to go over the car and teach me how everything worked. I didn't have to wait at all, the whole process was 1 hour total, from pulling into the parking lot to pulling out of the parking lot in my new Range Rover. As for my salesman, Lee was the best salesman I have ever experienced, he kept in contact with me on a regular basis and answered all of my questions and concerns. Lee had a lot of knowledge about the Range Rover product and spoke very well about everything. I promise that don't matter where I live I will be calling on Lee for my next Range Rover when it is time. I live about 90 miles from the dealership and it was worth the drive to buy from Lee!
I had an issue with the sound system that also effected phone clarity, this was unresolved by the other dealer for 12 months, Cherry Hill got it sorted right away. Great
My Husband and I were very please with the service we received by all staff members impartially Chirs, He was very professionally, We need a tire replacement and it was done within one hour and they also cleaned our car. Thank You Chris.
I bought a Ford from AMG. It was good deal. Amg's financing/insurance people were reasonably easy to work with and the only hitch in the delivery was the literal hitch on the truck. The car arrived for 45 minutes later than they promised.
We highly recommend John Hertlein & Brian T at Kia of Huntington . From the moment we stepped into the dealership we were immediately greeted by a friendly staff that offered a cold drink on a hot & sticky day My wife and I were looking for a small to mid size suv.. John H was extremely knowledable & friendly & recommended The Sportage. 2019. We fell in love with the Turbo once we took a test drive. John H put no pressure on us. He explained all the leasing & purchased options. We decided on a lease & couldn???t be happier😎. Glenn Merri
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