I just purchased a gently used Volvo XC70 from their dealership and the entire process was so easy. The staff at Smith Imports are friendly, honest, professional and very accommodating. I initially met with Paula Keltner for the test drive. She arranged for delivery of the vehicle to a mechanic of my choice for a Pre-Purchase inspection, which received a glowing report. John Adams worked up the necessary paperwork the next day and offered to purchase my existing car and further reduce the cost of the Volvo. I wasn't expecting the trade, and received what I believe was a good offer. I even had the opportunity to speak with the owner, Andy Smith, who was very friendly and concerned about my buying experience. I also want to thank Micah Harris, who was kind enough to go over all the features in the Volvo before I drove off. Smith Imports offers top quality vehicles, in excellent condition and reasonably priced. I left there confident with my purchase and knowledge that this was the best place to buy a car.
Search the website and found 2 vehicles I was interested in. Called the Dealership and got KiWi or Chris Bowen. Made an appointment for next day at 10. The online credit app and the payment calculator came in really handy in figuring out what type of down payment , how long I wanted to finance and what rate I thought I should get based on credit score It was pretty close to what was on the contract when I bought the 08 Toyota Rav4. Very easy to work with. No haggle pricing was great. I am also a former car salesman and figured there would be the usual back and forth. I was never more wrong These guys were great all around. Recommend to all looking for a great vehicle at a great price
I did not have an appointment when I took my vehicle in, as it was due to a strange noise that I noted on my drive to work that morning. The service department (Chad) was gracious to accept my vehicle and called me a few hours later with a diagnosis that it needed to have new brakes installed. My vehicle was ready to be picked up a few hours after that. I'm happy with the service and the work performed.
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