Used 2019 Jeep Cherokee for sale near Matteson, IL

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

I scheduled an appointment to have my bed treated with a spray on bed liner. I went in and they gave me a complimentary ride home. A couple hours later they called to let me know it was ready. So professional, so efficient.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

They come quick and easy my process was so fast when you come in come ask for Ty

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

I was greatly impressed with how professional and helpful the staff were, especially Ray who helped us so much.

Just got my used 2019 latitude plus an love it 3rd jeep I've owed an this one is fantastic so far got it at the end of winter can't wait till next winter but now we'll just have to go off road camping don't think I'll have trouble getting around

We have received very good service with Theresa and Dj. I love my Jetta and they were so nice and gave us a free gift too

Very friendly and efficient place. They made a stressful process so easy. I am happy that I decided to go with Chicago Motor Credit.

Good experience and George was enthusiastic, helpful, and was a great guy to discuss the benefits of the car I was purchasing.

OVER 600 CARS IN STOCK! Ask for GEORGE for best customer service... GREAT PRICES AROUND!

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

I bought a Chrysler 300 from them and have not seen any problems After that, I bought a Lincoln Town Car that I did not like, and then I took it back from them after I used it for more than 4 days. They did not say no. Everyone who puts one star is stupid because they don't know how to buy a car

Fantastic & prompt service Everytime! - I Highly Recommend Kia of Bradley for purchasing & servicing vehicles! Great warranty options as well!

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

Awesome, Alex W. was great and had us laughing. They had the car ready and waiting for us outside when we got there ...overall a great experience with them.

The best dealership I've been to in Illinois they had the best hospitality and service... everything was quick and straight to the point no Bs.

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

Shopped for an SUV and found an excellent used car. No complaints and have had nothing but regular repairs. Buying process was fast and easy.

When people complaining about the car buying process this wasn?t one of them they were great!!!

When I walked in to Dominic dancing to Shoop (Salt-N-Pepa In case you want a sample) I knew this was the dealership for me. He was fabulous and had a great inventory.