Used 2022 Jeep Cherokee Limited for sale near Englewood Cliffs, NJ

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

Louis was professional, knowledgeable, and made the process smooth from start to finish, never any pressure, just honest and helpful guidance. Frank ensured everything stayed on track and provided great support throughout. Julio made the finance process quick and easy, explaining all options clearly and making everything seamless. Highly recommend this team for a stress-free, efficient, and trustworthy car buying experience!

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Our experience purchasing the BMW 328d was outstanding, thanks to Jeremy's responsiveness, helpfulness, and professionalism. From the moment we walked through the door, he was ready to show us exactly what we were looking for, along with other great options to consider.

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

Excellent customer service from the whole team. Employees smile and greet to when they walk by you. Fourth time at this location and I have to say that they are amazing. The customer service from the service department is top tier !

Purchased about 2 months ago. I have taken it on highway trips and driven around town. Very comfortable ride and it looks great. V6 engine is very responsive. I am averaging about 31 mpg so far and am pleasantly surprised by this. Only wish it had a bit more cargo space making it easier to get our 2 bikes inside without having to take the front wheels off. Also, chip shortage cause rear park sensors to be left off of this build. Overall very pleased

My buying experience, exceeded all of my expectations. From the moment I arrived at Bill Volz Westchester CDJRAM /CPO, until Brian showed me my Cherokee latitude plus, It was a Five Star experience. Thanks to Mike and his Team

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

very professional love this dealership I have brought two cars Eastchester jeep dodge sales personnel are great service managers great.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

Their service department is first rate led by Marco. I’d never trust them to buy a car again from them but I bring my car for service all the time!

This was my third purchase over the past 11 years which speaks volumes in regards to my satisfaction with the people who work at this dealership. The team of Alfredo Deida (sales) and Scott Froehlich (business manager) made me comfortable with my purchase every step of the way.

just like to say that I am enjoying my Toyota and would recommend this dealership as well as the vehicle to my family and friends excellent service! over all I had a great salesperson as well as customer service.

Simply the best dealership that I’ve ever dealt with. They are definitely customer driven and every employee is very professional. I would highly recommend this dealership to anyone searching for a new or used vehicle and also highly recommend them for car maintenance.

Very happy with my experience purchasing a vehicle at Novak Motors. The showroom is beautiful and every car inside was clean. Everyone was great to deal with-no sleazy high pressure tactics. Felt like I paid a fair price for a vehicle in outstanding condition. Trade in price was ok-not great but ok. Worked with Greg in sales who was a pleasure to work with. Would definitely recommend this dealer.

Was shopping for a truck and went to several larger dealerships who all were playing games. A friend recommended Novak. The showroom was super clean as so was the vehicle I was looking at. My salesman was upfront and not pushy at all. What you see is what you get . They gave a fair deal on my trade and I was in and out in a couple of hours. I will definitely be coming back when shopping for a car for my son.

Great service. Yolanda received my car and explained very well the expected services and procedures. The customer service was very professional and the facilities were comfortable. I highly recommend

Great experience. Troy is my salesman and he is the best. Funny and fast . He has made this the best car buying experience ever.

I had such a great experience at DCH Paramus Honda thanks to Hamad! He was patient, professional, and really took the time to understand what I was looking for. He answered all my questions and made the whole process really easy. I couldn't be happier with my experience and highly recommend working with Hamad.

This is the second ram truck I have purchased from this dealership. I cannot say enough about their team from Bob Walsh, who I worked with them both trucks to Joe in the customer service area and Joe the sales manager depend over backwards to help you feel good about providing them your business. I highly recommend this dealership.

Tom Cunniff was an amazing sales professional. Took his time, explained everything and stayed after closing. After two days if I had any questions on my purchase he still made time to answer in a timely manner! This is my second Jeep Wrangler from Westbury Jeep and I’m happy!