Excellent Car Buying Experience
December 3, 2018
I recently decided to look for a 89 to 91 Jeep Grand Wagoneer. I went online and saw a few but I spotted one on the Carfax site that was located at a dealer in Oregon. That was along way from my home in Vermont, but I inquired about the vehicle's availability. Within 5 minutes, I got a call from Kody Latham, telling me about this Grand Wagoneer. He said that he would send me a video so that I could hear it run and see more detail on the condition of the car. 15 minutes later, I got a nice personalized video of the car. I was in between assignments and decided that I need to go out for an inspection and a test drive. Before I made my travel arrangements, we agreed on a conditional sale price. I booked my flight, and arrived at the dealership at our agreed to time. The vehicle was in the showroom. I did the walk around, we took her out for a test drive. I noted a few things that I wanted fixed. We then made arrangements to put the vehicle up on a lift so I could take a close look at the undercarriage. While waiting for a bay to be open, I had a chat with the owner, Michael Roberson, who told me about the family business and his person 1970 Cuda convertible. Nice chat. The mechanic who had done some work on the 1989 SUV, to fix some normal leaks from the oil pan and differential, walked me through the work that was done and what they checked.. The car checked out and we had an agreement to do a wheel alignment, fix the battery charging issue and replace a rear turn signal bulb.. I completed the sale and left the dealership on my way back home. By the time I got back home, the next day, I got an email saying that all the repairs had been completed. The next day, Kody sent me a video showing the wheel alignment, replaced the battery with a new one that fixed the charging issue, and the working turn signal. Great follow-up. Very rare today in the car buying business. Now I am awaiting the car transporter to bring my Grand Wagoneer home. Thanks for everything, Kody!