Unsolicited shout out:Dutch Miller & Nathan Graves
by Martin Laubach from Huntington, WV
September 20, 2018
I just did something that I swore I would never do again, which was to buy a new car. What finally sold me on a 2019 Sorrento with a V6 and AWD is the 20 year and 200k mile warranty and the 5 year zero percent financing. i want to give an unsolicited shout out to Kia and Dutch Miller Kia in general, and to Nathan Graves and the sales manager in particular for working with me to get all of my needs met. I acknowledge that I am not the easiest customer, especially when I am doing something I never would otherwise, but they went the extra mile to work with me. They knew I like to travel and wanted something to pull at most a 5000 lbs travel trailer, and the 20 years and 200k warranty should keep me mobile well into retirement. Thank you guys!
Eric, Sam, Terry- all absolutely amazing!! I spent 8 years in the car business and this dealership by far surpasses all dealerships I have ever come in contact with. We will never buy a vehicle from anywhere else. They will show you what a real dealership is all about, and turn you into Lifetime customers as well. No matter how far you are from Tim Short's call them!!!!
From the first contact with Ladonna to Rick being very helpful, Ralph doing an excellent job with the paperwork and even after the sell with John helping me to use my $100 coupon to purchase my accessories it was a great experience.
Very good experience with the sales and finance teams. Quick and easy buying process. Everything was explained to us in a polite and respectful way. Thanks Moses of Huntington for a memorable day buying our new GMC truck
Would have a few years ago. They won't even give you a call back on their voice mail. They don't have the same business attitude that made them successful.
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