I just purchased a gently used Volvo XC70 from their dealership and the entire process was so easy. The staff at Smith Imports are friendly, honest, professional and very accommodating. I initially met with Paula Keltner for the test drive. She arranged for delivery of the vehicle to a mechanic of my choice for a Pre-Purchase inspection, which received a glowing report. John Adams worked up the necessary paperwork the next day and offered to purchase my existing car and further reduce the cost of the Volvo. I wasn't expecting the trade, and received what I believe was a good offer. I even had the opportunity to speak with the owner, Andy Smith, who was very friendly and concerned about my buying experience. I also want to thank Micah Harris, who was kind enough to go over all the features in the Volvo before I drove off. Smith Imports offers top quality vehicles, in excellent condition and reasonably priced. I left there confident with my purchase and knowledge that this was the best place to buy a car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
Took my 2018 Ram 2500 in to have the radio fixed because it wasn’t functioning at all. Service department was super friendly and super helpful. They immediately jumped on it and tried to fix the problem. We ran into some issues getting a new radio which was absolutely no fault of theirs. My case was actually closed but DJ and the guys immediately reopened it and was able to get a new radio in a day or two. It was a long process again no fault of theirs but they kept me informed at all times and even gave me a loaner vehicle. Overall very pleased with the service there.
Since the drop down bar below refuses to allow me to choose the “service department” I want to say DJ was a blast to work with and very professional and kept me informed at all times. My only complaint is he didn’t give me a Dodge Demon for a loaner!
A most enjoyable experience buying a truck, our salesman John Houston was very knowledgeable and helpful to us in our decision. Thank you John for answering all our questions and helping us understand all the bells and whistles and being so patient with us. I highly recommend John and the entire staff at Homer Skelton Millington.
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