Comfort at a car dealership
December 3, 2018
After several trips to different dealerships with less than thrilling experiences, (being haggled, being swarmed by different salesman while walking from my car to the dealership, having vehicles that I had appointments to see be sold by the time I drove an hour to see them, being cat called while walking through the dealership, having a salesman knock on my window while I drove through a lot, having salesman talk to my boyfriend instead of me... I'm buying the car, not him... etc) I finally felt comfortable at a car dealership. I called CMC to inquire about a vehicle and although I was hesitant because they're over 90 minutes from home, I decided to just give it a shot. Jake listened to me on the phone and when I got there, the one car I wanted to see, was waiting for me. He didn't try to sell me on anything else, and he didn't push me to get the vehicle I was interested in. He was simply there for my questions and gave me enough space to check it out without feeling like someone was breathing down my neck. I decided I wanted the vehicle and I told him what I could afford for a payment. CMC made it happen. They knew I wasn't going to budge, and they respected that. I looked at the car on Saturday but I could not purchase it until Tuesday. They held the car for me over the weekend, and then waited until I could make it back there on Tuesday night. They closed at 8pm and I could not get there until 7:30pm. After jumping through hoops with the insurance company, I signed all my paperwork by 9pm. Jake was the only car salesman who truly showed me respect and patience. I know he's making sales, but he is doing it the right way. He's not pushy, he was able to read me and he kept thanking me! xxxx, he did most of the work! Thank you Jake and CMC! I'm a tough nut to crack, but I am very happy with my decision to do business with you all!