This is my 4th car buying experience at Ladd Hanford in Lebanon, PA, and have been treated extremely well each and every time. I have purchased 2 used vehicles from them, 1 new Jeep Patriot purchased and most recently was my new 2016 Jeep Compass lease. They have always gone out of their way to make me feel welcome and provide a pleasant buying environment. Scott Keith was the salesman that sold me the Patriot and has been "my guy" ever since; I actually waited to come in to the dealership to shop for my latest Jeep until he was actually there. He has consistently gone above and beyond in service and professionalism, and has always been very knowledgeable on the vehicles that I have looked at. The Ladd Hanford team has always been very helpful and friendly, whether it was the sales, service or finance departments.
2018 Jeep Compass Latitude Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
just completed my lease for a 2017 pacifica touring l plus. what a great car. we have 3 small kids and this is the perfect vehicle for them/us. The team at Ladd Hanford went above and beyond my expectations. I've had many auto transactions in the past and this was by far my best experience. Ian Donlin was my sales consultant and he was extremely knowledgeable and professional. i would highly recommend this team/dealership to anyone.
2018 Jeep Compass Latitude Review
My dream car
by MarkL from Hartford, CT
March 30, 2019
5
The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.
Overall I’m very pleased with the Jeep. Very comfortable ride.
The narrow wheelbase is an issue on icy roads with above average winds. I haven’t come close to the “expected” fuel mileage.
It has great ground clearance and I put it through the paces in heavy snow. Didn’t ever feel like I might get stuck. Honestly- I was impressed. Handled nicely.
Small pet leave. It’s hard to fully clean the back window with the overhang.
Big pet peeve. If your going to put auto start in a vehicle, put one in that works. I shouldn’t have to be line of sight and within arms reach for it to work. Seriously $30,000 and I had to go buy an Astro start. What joke.
Decent vehicle.
Comfortable waiting area
Pleasant and knowledgeable service professionals
Continuing my personal experience of quality car care for 28 years. On my 5th dealer vehicle.
2018 Jeep Compass Limited Review
I absolutely love it
by AlexiaR from Bismarck, ND
March 14, 2019
5
This vehicle has everything I wanted, not the color I wanted because it sold, but can't complain! Dylan Hocking reached out to me and told me the that one had sold, and got me into one that was the exact same, but just a different color! So far, I am loving it.
I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
2018 Jeep Compass Latitude Review
Most Noisy Vehicle
by Scorpiobaby75 from Durham NC
March 25, 2019
3
I've had 3 previous older vehicles that were quiet but now I have a brand new 2018 Jeep Compass that sounds like it's 20 years old and constantly has a sweet smell. Jeep service guys can't find anything wrong with it but something has to be wrong for it to make all this unnecessary noise.
It isn't often that I feel pleasantly surprised from the first moment that I meet a salesperson at a dealership until the end of the transaction, however this time it was even more than expected since I wasn't really buying a high dollar vehicle. You would never had known that fact, I would have thought there were another set of zeros on this transaction as I felt as I had bought one of their better cars.
I entered the lot at closing time, on New Year’s eve to look at a vehicle just traded in that didn't even have a complete profile of the website (or correct color), as Greg was leaving for the day (year), he circled around and asked if he could assist me, I queried as to if the car I had found was the one referenced on their ad, Greg wasn’t sure but he said he would look into it for me, and meet me at the office.
As I approached the office, after closing, his smiling face told me that it was the vehicle, I asked if he would mind getting the keys, I promised not to ask for a test drive, just wanted a better inspection. Greg obliged, brought the keys out and I checked it out. I told Greg I was interested and would contact him first thing Monday, in the meantime he was to schedule the vehicle for a safety check…
before the dealer opened on Monday, I was there to take it for a test drive, as I walked into the showroom, Greg greeted me, and stated he would get the keys, a few moments later, he pulled up to the door in the car of choice, threw a plate on it and asked if I was ready to go….Yup.
Greg directed me through a nice country drive to get a feel of the SUV, and as we completed the test, I asked him to find out what the final price would be, he went to the sales manager, came out and we agreed to the deal. Greg told me he would put the car through the safety check and recon and let me know when it would be available; another surprise, a few hours later it was available for pickup.
I came back at 4:30 (I will mention that Greg offered to bring the car to me, a 40-minute drive to assist me if I needed a ride), we did a walk-around of the vehicle, put my new plate on and we went over to the main office to finalize paperwork & payment…half an hour later I was ready to leave, however I chatted with my new friends a bit as it became a very comfortable atmosphere.
As I only interacted with the other staff briefly, I cannot attest to their capabilities, however all were pleasant & friendly as I walked through the dealership.
A take away for those who have read this to here, ask for Greg, he is professional, courteous, & thorough and your experience should turnout as terrific as mine.
jc
2018 Jeep Compass Trailhawk Review
Bells and Whistles
by John from Kingsport, TN
February 27, 2019
5
The limited version has more bells and whistles that I have not even figured out. The car drive smoothly not as much power as a V6 but still has the get up and go. The leather seats are comfortable and easy to clean. The heated seats and steering wheel are nice features. The safety on the vehicle is great.
Purchased a new Jeep Compass with Erik Wingert salesman's help. This is the 3rd car purchased in the last year by family members working with Erik Wingert as our salesman. First my son Jason purchased a new Dodge dart, then his girlfriend purchased a used Chrysler 200 and now my wife and myself purchased a new Jeep Compass. Very friendly dealership without the pressure of sales staff like Apple Chevrolet. Willing to work with you to get an acceptable deal. Would do business with them again especially working with salesman Erik Wingert!
2018 Jeep Compass Altitude Review
THE JEEP US JUST OK
by Miss my Hyundai from Las vegas, nevada
February 15, 2019
3
Traded a 2017 Hyundai elantra.
The jeep can not compete with the quality of the Hyundai. In NO area.
I wish I could get my Hyundai back.
I stopped in 2 times to look at 09 Pontiac g8gt and 03 Chevy Avalanche. 1St time g8gt was being serviced and dealer never called to let me know when it was available to look at. 2Nd time Avalanche was sold. I didn't call before I stopped by so call 1st.
2018 Jeep Compass Latitude Review
Awesome ride, stylish and great on gas
by C Fos from Brownstown
March 22, 2019
5
Comfortable ride. Apple car play and android play are a Godsend. Great headroom and leg roomfor people over 6 feet tall. Powerful 4 cylinder engine feels more like a v6.
I had an issue with the brakes on our new vehicle. 2012 MKZ. Issue was addressed. Was accomodated with a loaner. Staff very courteous and helpful. I've never experienced a problem with any visit to Masano for any reason. This is my 9th Lincoln purchase, all but one from Masano. My only other experience at another dealership was undesirable - never to return. Keep up the good work. I have no reason to go elsewhere. Thank you.
2018 Jeep Compass Latitude Review
So far so good
by Annie from Uxbridge
March 22, 2019
5
good looking car, easy to drive, good for our son who's just starting to drive - very happy so far! We'll keep you posted. Great purchase
I went in to look at a few vehicles. The experience was excellent I was shown a few vehicles and test drive one. Would definitely recommend this dealer to a friend.
2018 Jeep Compass Limited Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
Bought a car from this dealership. Got to work with Jordan Fisher for 90% of the process and he was great! Very easy to work with and wants to help you get what you want! Does not push you into anything. I recommend anyone to go to him!
2018 Jeep Compass Latitude Review
Like sofar
April 28, 2019
5
So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.
Although I did not purchase My Vehicle at Weaver’s I contacted their Bodyshop in Regards to an accident with my Grand Cherokee. I couldn’t have been more pleased with my work done to the Jeep! It was Excellent! So now I contact them when I need Repairs and Service! Thank You Bob Weaver’s!!
2018 Jeep Compass Latitude Review
I love it. But
by M&M from Bradford
April 12, 2019
5
My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.
Great customer service willing to help me find the right vehicle for me. Excellent communication. They contacted me back right away, very friendly staff. Definitely recommend
2018 Jeep Compass Latitude Review
New vehicle
by KP from Union Grove, WI
March 26, 2019
5
I’ve only driven my newly used Jeep Compass for a day now but I love it. Smooth ride, clean interior and I love the exterior look.
My car needed tires. The service manager, Tom, gave suggestions and found tires that fit my needs and my budget. The work was done quickly and efficiently. My car was washed and looked like a new ride after my service appointment at Bob Weaver Chevrolet.
2018 Jeep Compass Latitude Review
Wife loves it
by Sammy Scal from Hazleton, Pa
March 17, 2019
5
So far, so good. The Compass is loaded with extras that you don’t find on other vehicles and the styling is great . Need I say more?
service and selection, and a very friendly and knowledgeable staff! Facility was nice and welcoming, salespeople were very helpful, and we had test drove a great truck!
2018 Jeep Compass Latitude Review
Great Value - Every Feature You Could Ask For!
by CarsReviewer12398 from Wilmington, NC
March 13, 2019
4
Purchased a 2018 Compass Limited with 12,000 miles; it has every feature (minus a sunroof which is not something I wanted) that I could have asked for. Navigation, Heated Seats & Steering Wheel, Rain-Sensing Wipers, etc. It looks nice, drives nice and checks every box I needed it to. The only drawback is the "get-up & go" is lacking a bit, but I think that's only because I'm used to driving performance vehicles like BMW & Lexus prior to this purchase. I would definitely recommend it if you're looking for a smaller SUV and would happily make the purchase a 2nd time.
Went to Manderbach Ford to inquire about a 2018 Escape they had on the lot that met my specifications for a SEL model. While not expecting very much in a way of trade allowance it turns out I was pleasantly surprised. My first contact was with Claudia through the internet who then took me to John for the sale. Both of there people were quite pleasant and very nice to talk to. The sale was sealed when I was given the final price which was actually a great deal. John is really a great person to talk to and not only very informative but his willingness to help in all facets of the purchase and set up were quite amazing. I see absolutely no reason why I would not buy from Manderbach Ford again and use John as the salesperson.
2018 Jeep Compass Latitude Review
Very sporty, yet economical
by Paula from Canal Winchester
April 6, 2019
5
I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days.
It's a true joy to feel comfortable, yet safe, and this vehicle delivers.
I love the panoramic sun roof!!!!!!
Outten Kia is by far the most knowledgeable dealership I have come across. I have dealt with many dealers and they are superior.
I wouldn't go anywhere else.
2018 Jeep Compass Altitude Review
Only owned it a week and a half .
by silver bullet from haverhill Ma.
February 25, 2019
5
Silver Billet is the color on exterior,Black interior.nice ride for a smaller s.u.v. .Handles well on curves.I had a Renagade before ,Compass has more room.
I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Jeep Compass Latitude Review
A great SUV
by SG from Carroll, MD
March 13, 2019
5
I have only owned this 2018 Compass Latitude 4x4 for 2 weeks but I find the negative reviews are wrong. As far as being under powered if you think the Jeep is try driving the 2018 Santa Fe I traded. Now that's under powered. So far for the money I would say this exceeds my expectations and I have not experienced any of the negatives that others reported. I would recommend the Jeep Compass to anyone.
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