Used 2018 Jeep Compass for sale near Napa, CA

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

I,ve had several Jeeps and Subarus and Chevys and my Compass Latitude 4x4 is as good as any for around the city and my freeway trips. Better than the Subaru for the highway and offroad. I feel safe. posted this as i feel some people are harsh and wrong about Jeeps. Do the required oil and transmission services as requested.

Have not made any decision isions yet on what year Honda CRV I am interested in 23,24 or 25. Thank you for staying in touch while I consider all options during this crazy time with auto purchase consideration ...

I own a 2018 Compass with 1.4 l gas engine, 125 kw, 170 HP. This is not mentionned in the article. And this engine is quite more powerful than the American atmospheric one. Still, the Jeep is not quick :) The gas pedal still 'creates more sound than speed' :) Giedrius, Europe

Friendly and very easy to work with. Good Learning experience for my 12 year old son

Based on driving habits. I never had a major issue. Drives great, rides nice, sound of speakers could be better but overall best SUV I ever got. Others may complain. But riding it hard all the time will tear up anything u drive. But overall keeping as long it goes 4 yrs so far and can't complain

My experience with Ronnie Ghaida is what every car buying experience should be, easy going, a very knowledgeable salesperson, took the time to answer all my questions in detail and told me things about the car I didn't even ask about, it was truly a very easy going and pleasant experience, I'm glad that Ronnie was my salesperson

Love love love it! It trust worth, fun to drive. I’m im In Minnesota ;love the heated seats and steering wheel! Works awesome in the snowy weather too!

Very friendly and helped my wife pick out a car that was right for her!

This car meets all of my needs it's perfect, reliable, and dependable. It couldn't have come at a better time. I love everything about my new Jeep.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Review for service side of things- I cannot thank Liberty Mazda Service department enough. I used Liberty Mazda for over a year until I relocated and decided to try out a different Mazda Dealership. The two just simply cannot be compared. Following damages done to my vehicle by a separate dealership, Liberty took me back under their wing and “righted all the wrongs” that were not their own. They are always understanding, kind and flexible. Their actions and work alone have kept me as a customer with the Mazda corporation as a whole. Jason, the Service manager, is personable and friendly and makes you feel like you are being cared for at a small business or local shop. Craig and George, my service representatives, have always been professional and gone above and beyond in customer service. It is rare you find a dealership service department you fully trust to take good care of your vehicle with honesty and integrity. While already rated in high regards, I hope Mazda corporation further recognizes its service members at Liberty. When it’s time to upgrade, I know exactly where I will be shopping. Thank you, Jason, Craig, George and their team.

Well I have only spoken to Mr Kinvzor over the phone he was great he was very helpful.

Anthony Miranda and the prestige staff were amazing ! Jeff was historical and just like on the Ads. The guys in service were very attentive to me and my vehicle also!

I was shopping for a new vehicle and considered a Volkswagen Taos, the sales team walked me through All the features and helped me make a decision, Although I didn’t end up purchasing a new Volkswagen, I appreciate everyone who helped me at the dealership and will definitely be back in the future! Thank you Kevin Montalvo!

I was very pleased with my oil change and higher rotation. The Man who took care of me, was very very nice. Everything went smooth

Manuel Lamas le vendió un carro a mi hermana y yo fui con ella . Muy buena atención . Relajado y muy profesional . Un hombre que sabe bien lo que dice . Muy felices las dos . Recomiendo a Manuel Lamas

Want to thank Moe at park cities VW for doing all possible in making it happen to get me and daughter into a vehicle.We really recommend to go and check out claycooley at parcities VW.for your next vehicle

Nate at Bristol auto mall was the best. He helped me and my husband get into a nice and safe car. Every other dealer we bought from was totally a junker and piece of crap. He and the people there took care of me and I can’t thank him enough

This team was fantastic! I had the pleasure of working with Lauren before driving from out of state to purchase a car from Charlie Johnston. He is the absolute best car salesman EVER! The experience was easy, thoughtful, and efficient. I also can't forget to mention the kindness of Denise Tores, who was terrific when help was needed. Thank you all so very much!!!

My Subaru forester had the 6 month service appointment with Tony today. He is very professional and thorough and seems to enjoy his work. Tom Wood’s dealership is a very clean and welcoming environment. Work was done in timely manner. Great experience today. Ann

Great place to do business. Great customer service and they will go above and beyond for you. Highly recommended this place great Seattle team. Thanks again.

Over all great experience with buying a car. I first contacted them about a car on Cars.com on a Sunday. I received a reply that day and was put in contact with Nick. I spoke with Nick about the car and discussed purchasing it. I was from out of state and when I was able to drive in and see that car I was impressed. The car was in fantastic shape and I ended purchasing the car with Mike’s (I did not realize I was working a different salesman until later as my husband was the first person to great a salesman). Anyway, Mike quickly looked into my online profile and knew exactly which car I was there for. He quickly helped us get the paperwork rolling. I have to admit I’m not used to the car buying process, it felt like it took from ever. But the entire sales team was so helpful, they found me a great for financing, worked to add my car to my insurance policy, got me all fixed up with the proper tags and plates for the state I live in, and cleaned up and gased up my new car for the drive home. I was really impressed. Thank you to Nick, Mike, Haley and the rest of the team.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!