New and Used 2020 Jeep Compass for Sale in Downers Grove, IL

I dropped in unannouced at 4:20 pm on a Friday. The Service bay was jammed with people dropping off their vehicles. I had an engine light on and my entertainment system was acting like it was possessed by a poltergeist . Bob read my code ensuring me the problem wasn't urgent. Good. Yet, he said the head of service , Michael jozwiak, knows how to re-set the entertainment software and would see if he could come out and try. He did, it worked, all within 30 minutes amid near chaos. This was my first time at your dealership and could not have been more impressed with excellent service. I am Director of Sales in the Construction market and this is the type of service we deliver each day, which is not the norm. Kudos to your team and their commitment to outstanding service, unfortunately , it's not commonplace . BTW, I bought my Jeep Grand Cherokee at St. Charles Jeep, and did not have a good purchase experience and will now direct all my future business to Dupage Jeep. In the proper fashion, you've won my business. Thank you for doing things the right way.

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

I came into Marino 2 1/2 years ago with little credit established and Gabriel helped me get my very first car! I remember being there all day and he made sure he answered all my questions and got me the best deal possible. Today I am so excited and happy to say that I just traded in that previous vehicle and now own a 2019 Jeep Cherokee I established my credit and because of Gabriel and the help of the team in Marino I was able to do that. I couldn???t be more happier with my over all experience at this dealership, they will accomadate you in any way they can (I was with a 1 1/2 old toddler so I really mean this lol) not to mention they will get you the very best deal! I would highly recommend this dealership to anyone looking for a new or even a used car they def work with you. Thank you Marino and Gabriel for all your patience and for getting me a great deal on my new car!

Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

Had a great experience here. My first time buying new and they tolerated me and my negotiations long enough to get me the deal I needed (or I was going back to used car buying). I stopped by twice this week and each time several friendly people were eager to help me. Though I didn't make the deal with Frank V., he helped with the paperwork and entertained me while waiting for financing and stuck around to get me in my new car and answer any final questions. I highly recommend this dealership. It was my best experience over others in the area - Zeigler actually talked about the price of the car first (and trade in negotiation) instead of muddling it all up and focusing on monthly payments. Norvell went out of his way to help me on his day off. And Lawrence in financing was a big help. Thanks again guys! Will send more people your way (don't worry, I won't come with 😄)!

I recently purchased a 2018 Chrysler Pacifica from Scott Abramowicz at Bettenhausen CJDR. In my over 30 years of driving, I've purchased no fewer than 20 vehicles, and this experience was by far the most pleasant, satisfying purchase I've been a part of - bar none. Scott was courteous, professional and efficient. There was no back and forth haggling. No, "let me go check with my manager on that..." From start to finish Scott, Micah and the entire team made sure I was satisfied with my experience, When they didn't have the Trim and Color I was looking for, they went out of their way to find the EXACT vehicle I requested and did so in less than a day, There really was NONE of the traditional car buying bull that occurs at every other dealership. In the past I always left the dealer wondering if I got the best deal. Did I negotiate well enough? Did I leave money on the table? I can say with 100% honesty that those thoughts NEVER crossed my mind during or after this transaction, Bottom line...if you are looking for an experience that truly is DIFFERENT, you have to look no further than Bettenhausen and Scott Abramowicz and the rest of the team there. In a world where customer service is an afterthought at best, the Bettenhausen Team has gotten it right! Do not hesitate to stop in and talk to Scott - he'll take great care of you. I can't wait to work with them again when my lease is up.

I had been searching the internet for a truck and was contacted by Jacqui from Zeigler???s sales team who was able to work with me prior to making the 50 mile journey to Schaumburg. Once there, Nino immediately greeted me and was able to give me what my trade-in was actually worth. From there, Charlie took over with the financing and took care of me to say the least. Lowest prices around... low enough for me to drive the 50 miles and they take care of military and first responders... just saying. Thank you again!

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

My husband and I purchased our first newer vehicle (ford explorer) through Sherman and we are completely in love with it. Steven, our salesman, was amazing and made our experience enjoyable, hassle free, and made sure to get us into the vehicle we wanted all while giving us every option possible. We drove 4 hours round trip to purchase this vehicle and we will definitely be back to purchase our next one! I researched Explores extensively and Sherman had everyones price beat by $7,000!!! Thanks for your kindness and dedication to pleasing your customers!

I have never liked shopping at car dealers, I always tried to avoid them at all cost, I know what i want and won't be pushed or convinced otherwise, this is something that every dealer I have ever gone to is good for.... this is NOT the scenario with my experience at Sherman, Mike Morris was our salesman, I can't even put it into words as to how absolutely amazing this man is/was to me and my family, I truly felt beyond comfortable from the moment he approached my family, he didn't jump right down our throats as soon as we entered the lot ( like EVERY other dealership) he listened to us, he did not push us whatsoever, he listened, he knew exactly what to present to us based on this, I truly felt that he wanted to help my family, not just sell us a vehicle. I felt zero pressure to buy anything, may I add, we came in towards the end of the night, 7pm, we left there at probably 11:30, well past the time Mike should have been gone from the shop, I have never met a salesman ever who was this amazing, my wife and I have 3 young children so we were extremely picky as to what we wanted, Mike worked with us the whole way, NO problems at any time,at one point we werent sure they had any van on the lot that suited our needs, i honestly told the wife i WANT to buy a car from this man, i never met someone so motivated, dedicated, concerned, and caring for our exact needs. This is something you don't come across at a car dealership thus the reason I don't care for them, but Sherman dodge was different, and I contribute my beyond amazing experience to Mike Morris my salesmen, my wife and I can't even express or say enough kind words about this man. He changed my mind about car shopping, I will never look to buy from a private seller again, I will go straight to Mike Morris for all my car needs from now on, and recommend everybody to him. Jesse Wright, From sales, Mike Volakis from financing, and Jose Chavez store manager were absolutely amazing as well, they all were of great help, this place runs like a fine oiled machine and I can't say enough great things about this team, EVERY single employee there had a smile and were so kind, after we closed the deal my wife wanted Mike and Jesse asked to get a photo with my 3 young sons, Mike and Jesse were beyond thrilled and actually wanted us to send them the photos, so family oriented, truly a spectacular team that anybody would be proud of....

Plan on buying a car from Kim Kehl , he's a super nice sales person and patient...save yourself time and trouble - ask for Kim Kehl. We love our car & Kim too!

Kim Kehl was great and went the xtra mile. The dearlership was very friendly and clean.

Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my current car back. I worked with Kim Kehl, Sales Consultant. He was extremely knowledgeable about the vehicle and took time on a walk around and test drive to explain all the features. Both Kim and Mario (sales supervisor) worked hard with me to achieve a deal that worked for me. It was an unexpected, great experience.

I bought a JKU (4 door) Mopar premium soft top from Steve C in parts. Btw, they matched my other offers plus had it in stock. I was in my JK (2door). Steve was awesome in helping me with a solution to get it home. These are the friendliest people of any parts place, plus they truly want your business. Rock on Napleton of Arlington Heights 🤘🏼

I am a skeptical person & very leery of mechanics in general and dealership mechanics in particular. I brought my 2007 Jeep Liberty for service, after an independent mechanic at a local shop did some work on the car. The check engine light was on, and the codes read a misfire, among other things. It also needed the 70,000 mile maintenance. Bottom line is that the engine misfire was a serious problem, due to an overheating of the car, which would cost thousands. However, the service department realized this only after I had approved a tune-up (for $250) and transmission pan/fluid maintenance (also $250). Knowing that I would not have done the work if I knew the misfire was so serious, the dealership absorbed the cost of the tune-up. The people there were extremely knowledgeable and nice. In particular, Ray Calamia, my service advisor, was fantastic, as were Mike Jozwiak, the Service Director, and Doug Adams, the Customer Relations Specialist. Overall, this dealership's service department won my business forever, even though I generally do not like dealership service departments. They are honest, good, and fair -- what more would you want?

I went in for a scheduled oil change on my 2015 Compass and as I was waiting in the lobby I was approached by Fabian Diaz. I already knew what he was going to say because this has been tried before when I've went in for a service call. I was a bit tickled because I really did not want him wasting his time with me when he could have been working with someone who probably would have required less effort with the finance company but his first statement was "Let me do what I do, no negative thoughts only positive thoughts." So I sat and waited. Ryan Ganser (finance guy) came over and introduced himself and I expressed to him that this would probably be a hard sell so he perhaps should not waste his time. Ryan's words were "I am the money man, let me work my magic." I laughed and said "Okay but it will take a miracle." To make an already long story short, THEY WORKED THIER MAGIC! I drove off in a BRAND NEW 2017 Jeep Cherokee with all the goodies in it AND my 2015 Compass was PAID OFF! These guys worked hard and were so positive throughout the entire process. Awesome Work! Professional! Persistent! GREAT CUSTOMER SERVICE all the way around!

Today I bought my first car and I had an amazing salesperson John Buchanan to help me in the process. In finance Leo Estrada was also a great help who I am thankful for. I walked away with a 2018 brand new Jeep Renegade and I couldn???t be happier!

After well over a year of searching and planning for a Challenger SRT Hellcat, South Oak was the place where it all came to an end. I never, ever will pay a dealer mark-up on any car (ADM). Every other CDJ dealer in the area was selling Hellcats for $5,000 over MSRP or more. Not South Oak; they had the Challenger I wanted, in the color I wanted with the options I wanted, on the showroom floor, for MSRP. Let me just say, the deal I got was very satisfactory. My journey began with a greeting by Shannon Guest, who then introduced me to Jesus (Zeus) Moldanado. I had a complicated deal with my trade, but they made it happen. Ryan in finance is an awesome guy; I promised him a ride in the Hellcat and I intend on making good on that promise soon. Look folks, this is a good place. It was my first time there to buy my 20th Chrysler product. Even though it is a long drive for me (45 miles) to get there, I will consider them first for my next new or used car.

The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha