AutoNation Chrysler Dodge Jeep Ram Valencia Review
Jackie
by Jackie from Palmdale, CA
December 3, 2018
4.3 (292 reviews)
Great service. Robert got me in and out faster than the time originally quoted. He continued to check on me and keep my updated on what my service status while I waited..He also gave me a free inspection and kept me informed about all needed maintained repairs with cost...I also love that Robert was very kind, always smiling, and he expressed concern about all my needs. Best service I have had since I have been a costumer their for the last 4 years. I would recommend
Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys Review
What Can I Say
by RyanJAllison from DealerRater.com
November 6, 2018
4.1 (2898 reviews)
"You have a problem." These were the words I heard on the phone prior to walking into the dealership doors at Russell Westbrook Chrysler Dodge Jeep Ram. That person who told me that was my own Mother. This was potentially my fourth car purchase in less than 14 months. So ya I have a problem, so what?!?! I went to another dealer this past weekend, for the same vehicle, 2017 Ram Rebel Black on Black with Alpine Sound system. That dealership had me in their showroom for 4.5 hours and to no avail, no deal. Not their fault a complication with my setup. I live in L.A. and didn't want to drive back to another county to grab the car. Traffic in LA is bad. So I figured I'd try to give these guys owned by the Famous Basketball player a shot. I walk-in after setting an appointment. Told them my price and Amir kept it real and told me that he would make the deal happen for me. Four (4) minutes later BOOM! We shook. Even after some things came up with the financing and an address switch, the process with easy smooth and stress free. EVERYONE that wants to buy a MOPAR product needs to come here. Don't bother elsewhere. These guys are fantastic. All of them. Mirna in Finance was especially patient and great to speak to during our time together. Sergio was easy to work with, and extremely informed walking me through all of the great features on the car. And Amir...what can I say. He and I will do lunch in the future. At least one or twice a year. I can feel it. Thanks All for the Assistance. Hoping that new 2018 Wrangler is great so I can come work with you all again. - B
Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys Review
Great!!! And I mean Great customer service!!
by Nixgee88 from DealerRater.com
December 3, 2018
4.1 (2898 reviews)
Right when I walked in the sales man (Sergio Rios) approached us and greeted us very kindly. Then very quickly helped me get the exact truck I was looking for. Very fast but worked very well with what I was asking for. 👍🏼👍🏼
Dave did an outstanding job helping me pick out a new Jeep and going over all the available features. He also helped me determine the best financing options.
I had my old car for 13+ years (time flies!), so I was definitely needing a replacement. Trent Custard & Columbia Honda made it very easy for me to find a new vehicle that "fit" me just as well as my old car did. I drove a few different styles around for a couple of days each and finally settled on the 2017 CR-V. Having the chance to take the cars home with me was perfect. I was able to drive around and figure things out at my own pace and not feel like someone was looking over my shoulder while I was trying to make a decision. Even signing the paperwork was so much easier than expected! I had always anticipated a huge headache to come along with buying a new car (which was partially why I waited so long to get a new car!), but that was definitely not what I experienced working with Trent at Columbia Honda.
Eventually I didn't buy the car, but all things considered I received a great service and Joe (Kirsten) was very helpful, polite and made a great offer. Due to other circumstances I could not buy the car, but I would surely recommend this dealer.
I had had my jeep in once before with the same issue for the 9 speed transmission shifting issue, the applied more firmware for this. The service tech called and explained everything to me, said drive it and if anything changes to let them know.
We had such a great experience from start to finish, they even stayed 2 hours after closing to get us in the truck we wanted. Best part is they play Christian music and such a great team to work with !!! Thank you all for the best experience I’ve had with a dealership! Ask for Eric Moore best guy around.
We love doing business with Taylor Automotive. The staff is very courteous. They work our vehicle in in a timely manner. The waiting area is very clean. The employees,are very polite.
Friendly, timely, quality service.
Dave was my service manager. I have used Dave since purchasing my Hondas. I like his friendliness and willingness to explain processes and car needs. He is very professional and trustworthy. Good traits for a service manager.
My dad spent 48 years with a car dealership so I have been around dealerships my whole life. You all are doing an outstanding job for Honda and our community.
We are messaging to praise Ayan Martin for assisting us in the purchase of a new automobile. No offense, but automobile purchasing is usually a horrible experience. Perhaps it is a reflection of the dealership as a whole, but we encountered two wonderfully professional people as we purchased our new car. Specifically, Ayan Martin was a pleasure to work with and we would be delighted to do so in the future. Additionally, the business manager was most helpful and efficient in finalizing our purchase. We are extremely pleased that we purchased our new car at Galeana Kia and will be referring others to Ayan Martin in the future!
John was very professional and knowledgeable. I will come back to buy a vehicle from him when I'm ready. Don't ever let him go. STAND UP GUY! John Jennings, I'll come back just for you.
I have purchased 2 vehicles from here I would never go any where else ! All my family has purchased cars from here too. The customer service is great you don't have a salesman breathing down your neck pressuring you about the car inside and on the lot ... The pricing is unbeatable! You will get a clean quality reliable car from here no lemon and it is all straight forward you know what you are exactly getting . The paper work process took less than an hour both times . This will be the best car buying experience ever ! Highly recommended!
JUSTIN Coocen my Sales rep was excellent and gave me an amazing price. Hopefully the car is still there because When my income tax comes in i will definitely be back!!
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