Used 2020 Jeep Compass for Sale in Independence, MO

Been having my 2015 Jetta Serviced by VW Lee's Summit since buying it about a year ago at another VW dealership. I have to say that Richard, Scott, Dale and the rest of Service Staff are Top Notch in professionalism and have exceeded my expectations.

We were in the market for a vehicle and had decided on a Jeep. We initially thought of buying a used one but after researching the difference in price, we decided we were more interested in purchasing new. We initially went to Landmark Jeep in Independence. That Monday we put down a deposit, signed paperwork and were told that even if everything in the world went wrong, we would have our new vehicle by that Friday at the absolute latest. After two days, we were finally informed that the Jeep we had selected, had been sold to another person. We tried to work with the Sales person and manager but all they wanted to do was upsell us even though they legally broke a contract. We drove there for two days straight and then also on a Saturday in order to attempt to work with them and figure out other alternatives. Unfortunately, we were the only ones makes a real effort to be fair. I even spent my birthday in their dealership trying to help them complete the sale by coming up with different solutions or alternative. That Saturday (yes, 5 days later) I went one last time to try and work something out, at their request. Ultimately they found a different Jeep but over $500, they allowed us to walk out the door. They didn???t care about how much they had inconvenienced us, how much time we had spent trying to work with them, how many times they had asked us to drive out there to ???work things out??? or that they had broken a contract with us. So, we walked out of the dealership. We wanted a Jeep. We opted to give Lees Summit Chrysler Dodge Jeep Ram a chance. We were already upset, annoyed and frustrated at the terrible experience we had just been submitted to with Landmark dealership. When we arrived, we had already taken on the mindset that we didn???t want to settle and we knew what we wanted. Kourtney met us at the door and was super friendly. I was apprehensive since we had such a terrible experience with Landmark and I was preparing myself to be ???sold??? a vehicle. We explained the situation to Kourtney and she apologized profusely for what the other dealership had done. IIt was not even her fault but she was willing to apologize for something that she certainly didnt have to. She became determined to change our mindset on the Jeep buying experience. We gave her all the information we had for the Jeep we wanted. She had us walk out to a vehicle they had on the lot that was similar to what we wanted just to confirm it was what we were looking for. Then between her and the manager, they searched high and low for the specific Jeep we were looking for. Jeep had already stopped production on the 2016 models in order to build the 2017 models and therefore they could only work with the existing inventory in the country. They finally found the Jeep we wanted in Alabama and arranged to have the vehicle driven to us. We received our Jeep 4 days later and are absolutely in love! Kourtney went above and beyond with us and although she didn???t know it at the time, if we would???ve had another bad experience, we were just going to go to a Toyota dealership and purchase another pickup (we love them as well). Her personality and care was exactly what we needed. She convinced us that Jeep was still the way we wanted to go. She would check up on us and give us status updates without even being asked. She asked for feedback and if there was anything else or more that she could do for us. She wanted us to not just be happy with our Jeep (she knew we would be!) but to be happy with our buying experience. I???ve purchased and owned quite a few new vehicles and I???ve never had such a pleasant purchase experience as I did with her. She not only sold a vehicle, she sold a brand and a dealership. She turned a nightmare experience with another dealership into a dream experience at the Lees Summit dealership. Thank you to everyone at the Lees Summit Chrysler Dodge Jeep Ram dealership! ?

Like most of my friends I hate the car buying dealership dance, and really have to put myself in a "mood" to start the process. Fortunately, I went to the former O.P. Jeep, now owned by the Reed Group. Frank and Terry in Sales, Josh the Sales Manager and Dan in the Title and Finance Dept. were all excellent to work with. I am a Realtor and had limited time -- I knew generally what I wanted and all 4 gentlemen, without any hesitation, were extremely professional, respected my time and listened to what I needed in a car -- suggested valid choices and worked with me on a fair transaction that was a win/win for both parties. The follow through has been great, seamless delivery of the car; timely and professional -- I never felt like I was being delayed or my time wasted. I whole-heartedly recommend Reed Jeep/Chrysler at 8775 Metcalf -- I will also service my car with Reed -- if it was just one of their sales contacts that was impressive it would be surprising, but all 4 gentlemen who I interacted with were very service/customer oriented and I couldn't be happier to recommend them - before you buy, give Reed a shot at your business. MCK, Local KC Realtor

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick

Since the 1980's I owned all Ford products. 1 time I bought a Nissan Maxima ST, loaded, and hated it from the moment I got it home. Within 2 years I traded it for a loaded Lincoln MKS. That was the only time I stepped out of the Ford Line. The wife was looking at new Explorers, but the sales rep, and managers tried pulling some crap on us so she decided to step out of the Ford brand and found a Charger Daytona dressed out exactly the way she wanted it, and it was at Olathe Dodge. Living in Springfield, IL., we refuse to buy vehicles from around here because they like to treat people like they're stupid. I bought five of my last seven cars up in Chicago, but the like cars we found up there had a lot of stuff my wife didn't want, so she didn't want to pay 2-5 thousand more for them, plus Olathe had the best price offers. I started emailing with Karl Peterson. I ask a lot of questions, and he came back with the answers. He was treating me like I lived down the street, which I really appreciated, because I know I'm just in internet land (at that point) so I really appreciated it because he really did a great job. I eventually phoned to show true intention. We talked and set details. I'm trying not to go into great details, but he knew we were driving five hours and he really accommodated us and our situation. The only disappointment was waiting for the business office to close the deal, but they were busy. During my experience the managers didn't interfere with the sales reps, and I believe it shows that they trust their reps, but I think I would've liked if one of them came down and thanked and congratulated us, but that's a minor detail. Bottom Line, Well worth the drive, and now I'm looking at switching to a Dodge, Karl is out there - in a great way. I couldn't wait to get to KC area to meet him, LOL. The car is fabulous, the Wife is beyond HAPPY (So my life is great, ha ha), everything went as promised. There is no need to worry if you travel a distance, because they are true to their word. I have dealt with dealers who know you're driving a distance and will try to flip things and take advantage. I was a little concerned about that, but NO NEED. This is one of, if not THE BEST transaction. Thanks Karl, and Brad (Finance/Business Mgr.).

The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.

This is my 5th vehicle purchased from this dealership over the years, have had 3 Jeeps and 2 Pacifica's (new and old versions). Always had great sales people and a very easy buying process, they listen to what you want and how to get you there without being pushy or pressure you with something else you don't want or need, they make it work! Thanks Ted!! (Before the new Pacifica's were out we had traded in our Liberty Jet to get another road-trip worthy SUV needing space, comfort and wanted the size and shape of our (old-version) Pacifica, we went elsewhere and got an Explorer...what a mistake! After 2 years of that we are back here at ODCJ for another Chrysler that I know will be reliable!

There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.

Well organized operation - quality cars - excellent sales person - hassle free process - Don't offer great deals however. If you go to a another dealer, you can do better but you will have to work hard to get the better deal and probably put up with irritating car dealer tricks.

This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!

John Link provided an excellent sales experience. Great service finding a great used vehicle to suit my needs. No pressure and easy process. Thank you!

I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.

I took my used 2008 Ford Escape in for a check engine light. I want to say thank you for the gentleman who checked all of my fluids, tires, and alignment without me asking. I did not feel pressured to fix everything that he found....which was only my back tire was slightly out of alignment. I also want to say thank you to Joi who helped make my Great Escape great again! My car needed a tune up and she is as good as new! The comp cold water was nice too.

So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.

Hawk Automtoive provided me the BEST buying experience I've had thus far. I have purchased multiple vehicles from domestic to foreign, but never had an experience like I did most recently with Hawk. Their service was impeccable! They have a true sense of urgency to get you into a great vehicle, yet still maintain a client centric approach. This can be rare when purchasing a vehicle. Sean and his brother were great. They will definitely have my business for years to come AND I will refer anyone I know to them!

My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.

Started shopping for cars over a year ago but wasn't in a rush due to paying off my spouses car first. Went in several times to this dealership and met with Sylvester who was the most kind, patient, respectful, and non-pushy car salesman I have ever dealt with. Because I went 3-4 times over the course of the year I also met a few of his other sales co-workers when Sylvester wasn't available and they were both equally as patient and kind. When it was finally time to chose my car I narrowed it down between 2 car makes (a Jeep Cherokee vs Ford Explorer). Ford dealership would only let me drive the car for the brief 10 min test drive and the sales people were VERY pushy. When I came back to Jeep, Sylvester arranged for me to drive the car for a few hours so that I could get a good feel for if it met my needs and wants. Made my decision to get the Jeep easy! Negotiation process for purchase price and trade in value of my old car was easy peasy and there wasn't any back and forth haggling that many car dealers are known for. Because the color I wanted was a new color for 2017 and wasn't in stock yet, I placed my order and waited the 8 weeks I was told it would take. My only negative was that during the finance process I was told about a 10 year bumper to bumper warranty and chose to purchase it; however, I was never told there was a deductible for this policy and only figured that out once I got home. When we called to ask about what that deductible amount was (because the paperwork does not state that amount), our call was never returned by the finance person.

I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days. It's a true joy to feel comfortable, yet safe, and this vehicle delivers. I love the panoramic sun roof!!!!!!

Everyone was very friendly and anthony went way out of his way to make this as easy and enjoyable process as possible. buying a new car should be an enjoyable experience - not a hassle. and this was definitely true in my case`

I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!

Very friendly and courteous customer service. Quick service. The only reason I did not go with a '10' is I felt the unnecessary items were mentioned I needed to do. Rebalance my tires after only 10K miles? Alignment at the same time? Transmission fluid exchange at 72K miles? The service rep was not pushy just suggested.

The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I’ve only driven my newly used Jeep Compass for a day now but I love it. Smooth ride, clean interior and I love the exterior look.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I've had 3 previous older vehicles that were quiet but now I have a brand new 2018 Jeep Compass that sounds like it's 20 years old and constantly has a sweet smell. Jeep service guys can't find anything wrong with it but something has to be wrong for it to make all this unnecessary noise.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

I have always Owen a Jeep product have always had good luck with them I like the four cilender the new color the new seats and the new screen