This was the second Dealership I visited. The first one not only didn't fix it, but had a hard time getting home. Larry Miller dealership not only fixed it, but I had a rental car in under 10 min, The Jeep came back to me fixed, washed and interior cleaned. Plus I had left many valuables, fuzz buster, rolls of coins, auto code reader, hydraulic drill for the wench air compressor and the ion battery charger, all were there, Talk about trust! Many Thanks to all! The problem was ESC and engine warning light going on and cruse control and accelerator going off. No small issue.
Visiting my Aunt in Tucson I thought my radiator had a leak. Called Larry Miller Chrysler Jeep Tucson service department on Tuesday afternoon and I was given a Wednesday morning appointment. I checked in with Robert Mercer my service advisor. My Jeep was taken in immediately and it turns out it wasn't the radiator it was the water pump and they needed to keep it overnight to get the part in. They gave me a loaner to use. The next day Thursday a.m. Robert called to tell me that the part was here and that they were working on it. Robert called in the afternoon to say that my Jeep was ready. Arrived at dealership and there was my Jeep newly washed and ready for me.
Everyone I talked to was pleasant and courteous and if I lived in Tucson Larry Miller Jeep would be my dealership.
Treated with respect, as if I had purchased the top of the line new vehicle. I have purchased vehicles/service from other major dealerships in Tucson but never with such a easy feeling and enjoyable visit. I can't imagine why I would want to go anyplace else again.
Doug
Very easy making an appointment. Ben Kary was our service advisor. He was awesome. Very knowledgeable, kept us updated s we waited.
Everyone that we came in contact with was great. Nice waiting area
Recall work for Final drive reprogram and Ignition
by Kim from Tucson, AZ
November 5, 2018
4.8 (620 reviews)
Service was great. I only downgraded the repair because the new ignition is poorly designed by Chrysler.....they certainly could have done better....the ignition switch is difficult to operate and will ultimately result in a broken key. Service and courtesy at Larry Miller were top notch.
This was the second Dealership I visited. The first one not only didn't fix it, but had a hard time getting home. Larry Miller dealership not only fixed it, but I had a rental car in under 10 min, The Jeep came back to me fixed, washed and interior cleaned. Plus I had left many valuables, fuzz buster, rolls of coins, auto code reader, hydraulic drill for the wench air compressor and the ion battery charger, all were there, Talk about trust! Many Thanks to all! The problem was ESC and engine warning light going on and cruse control and accelerator going off. No small issue.
2019 Jeep Compass Trailhawk Review
I have never owned a new car
by Blondie2611 from Lebanon Pennsylvania
May 8, 2019
5
the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick
Excellent customer service. Lots of inventory. Prices are fair. I would recommend new customers to dealership. Friendly group people. Would come back again thank you.
2018 Jeep Compass Latitude Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
Great service! The repairs were completed on-time.
by In a hurry from Tucson, AZ
November 6, 2018
4.8 (519 reviews)
First time with this company. It was a pleasant experience, because of the great service rep.
2019 Jeep Compass Trailhawk Review
The Jeep Compass is excellent !.
by John TX. from McKinney, Texas
May 8, 2019
5
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
Treated with respect, as if I had purchased the top of the line new vehicle. I have purchased vehicles/service from other major dealerships in Tucson but never with such a easy feeling and enjoyable visit. I can't imagine why I would want to go anyplace else again.
Doug
2019 Jeep Compass Altitude Review
Gorgeous car when it starts
by ETDuncan from Huntington Beach CA
May 2, 2019
3
There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
My truck was in bad shape, needing tune up and various parts. The service department stated it would not be ready for at least 3 to 4 days. To my surprise they completed the work in 24 hours. The truck is running great! Thank you!
2019 Jeep Compass Limited Review
Great value for the money!!
by Xenia Juarez from Dallas
May 1, 2019
5
Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.3 (1402 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2019 Jeep Compass Latitude Review
Always owed Jeep
by Jeep fan from Warwick Rhode Island
May 1, 2019
5
I have always Owen a Jeep product have always had good luck with them I like the four cilender the new color the new seats and the new screen
Like the look, style & size. Not happy with the so called Anti Theft set up. I bought the car in March 2019. 2019 Compass. Within three days I was stranded. It would not start. Long story short, several calls to the dealer, roadside assistance and was informed of a built in anti theft program that cannot be disconnected. The fix. Walk away for an hr, come back, hold brake for count of three and it will clear & start. To date this has happened four times. This anti theft set up was never mentioned when purchased. Dealer was as confused as i was initially and said they were unaware of this programming. This is a disaster in the making. What would happen if you were in an emergency situation and this anti theft program locks your car down!
My first time experience at this dealership was very positive. My service appointment for installation of an accessory for my RAM 1500 was made by Charles for 7:30AM. I arrived 10 min. early and within one minute was greeted and about 3 min. later Charles came out to discuss my appointment. The final price was $5.00 less than the quoted price, but I didn't complain and when work on the vehicle was almost finished, Charles informed of some "software" upgrades that were available and there would be no charges if I wanted them (I had them installed which added about 40 min. to the job).
It should be noted that I tried to purchase and have this accessory installed at a Dodge / RAM dealer that is located at the Tucson Auto Mall which is about 9 miles closer to my home. When I called the Auto Mall dealer and explained what I wanted, I was transferred to the Service Dept. to explain what I wanted, then I got transferred to the Parts Dept. to check on availability of the parts (the item needed to be ordered), then I got transferred back to the Service Dept. to check on the installation cost, then I was about to be transferred back to Parts to find out how long to get the parts but I hung up because this dealer made me feel like I was a middle-man instead of a customer.
I will return to Larry Miller Dodge / RAM for any future needs for my RAM 1500 truck.
2019 Jeep Compass Trailhawk Review
So far so good
by Glassy from Carroll Iowa 51401
April 30, 2019
5
Right now we like it but we haven’t even had it a week yet, so really hard to tell if there are things we don’t like yet!
Had to make a few extra trips up to oracle , but they job got done and it got done right . I will only take my truck to oracle ford for any work .
2019 Jeep Compass Limited Review
I love my Jeep!
by Janet from Montevideo, MN
April 27, 2019
5
We love the way the Jeep rides, the 4 wheel drive, the fact that it's higher off the ground, the fuel mileage. It is so smooth to drive. So comfortable. And so pretty! Love the laser blue color. The interior is pretty sharp looking too! I wanted something for driving through bad weather in winter, higher off the ground that was comfortable, but had had a nice ride and had fuel economy too. Wanted something that looked good too!
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