Came in for initial oil change and was greeted by Jolene. She was very thorough and informative. I’ll keep servicing at Ron Tonkin. Thanks for your great service.
Routine oil change, rotated the tires, checked cabin filter. Brought the car in at 7:00 a.m. and it was taken immediately. Service rep and techs were all friendly and courteous. Took 20 minutes.
I was in communication with 4 different Portland-area dealerships as I searched for the right car lease.
One dealership was crazy expensive, so I wrote them off right away.
Another dealership talked a good game, but even on the phone wanted to do the "Let me go talk to my manager" thing over and over again, which I find tiring. They never got the price down where I wanted it, though after I got my lease with Ron Tonkin, this other dealership was still calling me and offering me lower and lower prices lol.
The third dealership gave me their "word" that they had the car I wanted, at the price I wanted. Then when I showed up to sign papers, suddenly they didn't have the color they'd committed to, or the lease pricing they'd promised. They tried to talk me into another car at significantly more money per month. I'm so glad I left, because...
I'd already been in touch with Tanya from Ron Tonkin, but had sort of let the communication lapse. I decided to reach out again, and Tanya responded with this really great online form that showed the car I wanted, the exact dollar amounts for drive-off and monthly payments, all of the options, the VIN# - really everything you'd want to know about the car and the payment terms. There was a spot where I could comment and ask questions and I used this to get confirmation on all of the details, so that there would be no surprises when I showed up to sign papers. All of my comments were recorded on the form, and I found it reassuring to have every single thing in writing.
Everything about the lease looked good, so I went to Ron Tonkin, met with Tanya, her manager, and the finance guy, and everything was super straightforward. I was in and out pretty quickly, and am very happy with the car I got. I am so grateful that I ended up at Ron Tonkin, and with Tanya as my salesperson, as it ended up being such a positive experience. I'd happily do business with them again!
We found additional vehicles that are close to your year range.
Brought my 2016 Ram in for a fuel gauge failure, as I pulled into the service bay James Chamlee quickly greeted me and listened to my issue. He pulled codes from my truck and got me scheduled for drop off a few days later. Upon drop off, again James was quick to get me taken care of and called an Uber to get back to work. Called in the afternoon to check status and was informed that the repair required the tank to be dropped for the part to be replaced and the truck would be ready as early as possible the following day. Around 1pm the next day, James called me to let me know it was ready and sent an Uber to pick me up. The whole process was fast and painless, James offered other services at the time of drop off (oil change, ect) but once I informed that I do all that on my own he actually listened and didn't keep pushing like some past dealership experiences I've had. So from my experience, if your vehicle needs service go see James Chamlee at Lithia he will get you fixed up.
2019 Jeep Compass Latitude Review
The Jeep Compass is excellent !.
by John TX. from McKinney, Texas
May 8, 2019
5
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.
My Wife & I took our Jeep Liberty Diesel 4x4 in for transmission service. Not Shifting correctly. Lithia Service Techs diagnosed & confirmed the problem. Paul called us explaining, in detail, the repairs and cost. We do not need a new transmission! The Jeep shifts like NEW! now. I will be taking my Dodge Ram Truck into Lithia soon for scheduled service. Thank You Paul Gomez for your honesty & excellent Customer Service ...... I like these guys!
2018 Jeep Compass Limited Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
Jeep runs great. I really liked my mechanic rep. She was very knowledgeable about the codes and what was needed and could explain easily the problems and the solutions. The mechanic that did the work did a great job and only did what was needed for my repair. I trust their honesty and good work and will continue to use them as I get more things coming up in the future on my Jeep.
2018 Jeep Compass Trailhawk Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Jeep Compass Limited Review
Great value for the money!!
by Xenia Juarez from Dallas
May 1, 2019
5
Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!
Outstanding Volvo Service - My thanks to Ron Hehn!
by Bruce from Beaverton
December 3, 2018
4.7 (139 reviews)
Ron Hehn took great care of me during a recent CPO warranty repair. As always,he made the entire process about as easy as possible. I have and will continue to tell my friends they should look seriously at Volvo and Herzog-Meier when it comes time for a new or Certified Pre-owned vehicle. I couldn't be happier with my CPO Volvo, especially with the service and advice Ron continues to provide along the way.
Thanks for the chance to share my appreciation for Ron's efforts as well as the rest of the service team at Herzog-Meier Volvo.
2018 Jeep Compass Latitude Review
I love it. But
by M&M from Bradford
April 12, 2019
5
My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Jeep Compass Limited Review
Very sporty, yet economical
by Paula from Canal Winchester
April 6, 2019
5
I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days.
It's a true joy to feel comfortable, yet safe, and this vehicle delivers.
I love the panoramic sun roof!!!!!!
Terry and James went above and beyond to get my Challenger
Check engine light issue handled- facilities are clean and friendly,
And repairs were done in under the time frame I was promised-
Very happy and will be back !!
2018 Jeep Compass Latitude Review
Needed a new engine at 2450 miles.
by Pam from Pawleys Island, SC
March 31, 2019
3
I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!
I have been to this service department before with somewhat unfavorable customer service. BUT this visit was just excellent. Needed to order a part and have it replaced. Dexter was very professional and helpful. Appointment went well, as did repair. I really do appreciate the great service! Will definitely come back!
2018 Jeep Compass Latitude Review
My dream car
by MarkL from Hartford, CT
March 30, 2019
5
The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.
Great job timely service, I will definitely be coming back. Express lane oil change quick, comfortable wait area quality work great service good pricing .
2018 Jeep Compass Trailhawk Review
New vehicle
by KP from Union Grove, WI
March 26, 2019
5
I’ve only driven my newly used Jeep Compass for a day now but I love it. Smooth ride, clean interior and I love the exterior look.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (4538 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2019 Jeep Compass Limited Review
Always owed Jeep
by Jeep fan from Warwick Rhode Island
May 1, 2019
5
I have always Owen a Jeep product have always had good luck with them I like the four cilender the new color the new seats and the new screen
I know "easy" is overused but in my opinion is speaks volume! I was very, very apprehensive about getting a new car. I liked my car but this winter has pushed it beyond "easy" & a new one was needed. My family pushed me towards getting a Jeep & since I drive by Dick Hannah Jeep often I thought I would try there. After putting it off & putting it off I chose a rainy Wednesday afternoon & made the first step in driving on the lot. That was it! That was the hardest part; from there is was just a pleasant, relaxing, "easy" process. Before I was able to shake off my umbrella Rosa was there to greet me with an amazing, genuine smile! I warned her upfront I'm a women who knows what she wants & I'm ready to go! She rolled right with my gregarious personality & didn't miss a beat! We sat down, she listened to what I wanted, she walked me to my "dream" vehicle, I drove it, LOVED IT, met Aladdin who helped with my paperwork (another genuinely "nice" person!), met with the finance guy (please fill in blank LOL I am very sorry I forgot his name but truly amazing! He sensed my need to move things along & he did -- perfect!), met with Corey to verify I'm compliant with my insurance (another great team-member -- not a bad one in the bunch!) & I was out the door with my "new ride" & a sincere hug from Rosa that just sealed this experience beyond 5 stars! I can't think of the last time I had any experience as EASY & painless as this was & I was buying a car! Just amazing group -- thank you VERY much!! You have a fan/consumer/advocate for life! :)
2018 Jeep Compass Review
Most Noisy Vehicle
by Scorpiobaby75 from Durham NC
March 25, 2019
3
I've had 3 previous older vehicles that were quiet but now I have a brand new 2018 Jeep Compass that sounds like it's 20 years old and constantly has a sweet smell. Jeep service guys can't find anything wrong with it but something has to be wrong for it to make all this unnecessary noise.
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