December 3, 2018
I purchased a new Pacifica from Dearth in Monroe. I had been doing research on my own and completed an online form as there seemed to be a lot of inventory at the Monroe dealership. Brian Geissbuhler happened to be the sales person who responded to my inquiry. He was very helpful in setting up a test drive, answering my questions and then later when I chose to go with a new vehicle and specified what I was willing to pay for...found me the EXACT vehicle - right down to every spec and color. He was SO helpful (as his wife had a similar van, he knew all about the bells and whistles) and NOT pushy AT ALL. He would respond to email, texts or phone calls - whatever worked for me at the time. A week later I decided to purchase a few items (including Weather Tech floor mats). Brian had my van picked up from my house and dropped back off after the service had been completed (leaving me a loaner van). He was so helpful and kind. I never felt pressured. This is my first new vehicle I've purchased, I have absolutely no regrets working with Brian - I feel like I got a fair deal and the customer service was exceptional.