We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick!
We went in there after we saw a van online. We left there the first time with nothing. Got a call back from them with a better price. Went it and purchased the van. Super friendly and honest!
Had a fantastic experience with Turnersville DODGE
by Claire Meighan from Atco, NJ
December 3, 2018
4.4 (300 reviews)
My transmission was stuck in 4th gear right before a snowstorm. The Service Dept fit me in and had my truck repaired by end of day. Just in time for the snow and drive home. I was so pleased and impressed with the Service!! Thanks so much for the great service.
I spoke with Patty several times about my repair. She was always ready with the answers to my questions. Always polite and professional. I feel I got great service and will be bring my truck back for other service work.
Everyone was helpful, knowledgeable and overall amazing. It was a stellar experience in my book! The team had to go a couple of extra miles for me, in light of my credit history, but they made it happen and I couldn’t be happier!!!
I’m finally able to drive my dream vehicle thanks to Al from Jeep of Turnersville. Al went above and beyond to make sure I had a great exepericne and left with everything I wanted in my vehicle. I would definitely recommend shopping here!!
I have never taken my 2012 Fiat 500C Pop anywhere else. Tony is extremely knowledgeable an has never tried to 'up the price.' I bent a rim hitting a pot hole last year. Tony made and appointment for me the next day on my lunch hour. I took it in and within 15 minutes I had a new rim! I thought it would cost a fortune but I was wrong. Including the new hub cap, I paid less than $65 dollars. When I took it in for a burnt out headlight, I was done in less than 10 minutes. I see how busy they are and expect to wait a long time for my car to be serviced but I have been pleasantly surprised at how quick things move. About a month ago my car would not start. I call Tony and he said if I could get a jump to bring it right into the shop. The way I was parked at work it would be impossible to jump it. Tony was such a big help and gave me the number to the Fiat Road Service who was going to tow it in for me for free. When they got to my work, the driver confirmed it was my battery, took out his battery box and it started. I immediately took it to Carman and Tony ran a full scan of the engine to be 100% sure nothing else was wrong. He came in and told me the scan could take up to 30-45 minutes. It was done within 30 minutes and my new battery was installed. The entire wait time was about 40 minutes. I won't ever take my Fiat any where else. Tony and the team are the best I've ever dealt with. Quick to schedule appointments, they work around my schedule, stay late to finish a job, open late some days. What more could I ask for? Love Carman service! Keep up the good work, I'll be in soon for my oil change!
I recently purchased a 2018 Jeep Grand Cherokee. I had my previous car for 12 years. Wow the changes in the new vehicles! The technology is amazing! My salesperson, Charlie was very versed in the vehicle and all the bells and whistles. Being that I had my vehicle so long I wanted the opportunity to take the car home to drive alone and make a final decision. Charlie and the team at Carman made that happen for me. At no time (during my 3 visits) was anyone pushy. I did visit several other brands and dealerships throughout my purchase experience. I rated the quality of work at good as I would attribute that to the Service Department which I have not yet experienced.
We went in to lease a 2016 Ram 1500 Sport Stinger Limited Ed
by Delighted from DealerRater.com
November 5, 2018
4.4 (1035 reviews)
We were looking for a very specific vehicle, 2016 Ram 1500 Sport Limited Edition Stinger Package. We saw the vehicle on their website, and asked a question of Heather, the internet salesperson that popped up. She went sooo far out of her way to answer our questions, switching to a phone call, and understood our needs. She looked up current rebates and promotions on our selected vehicle, as well as 2 other possible choices. Her attitude & professionalism is the SOLE reason we drove to this dealer, rather than one with the same vehicle that was more conveniently located. When we arrived, we were greeted by Mike, who had a great attitude-couldn't ask for a better salesperson! He understood what we wanted to do with our trade, went on a test drive, sat down and did the paperwork. Calm, relaxed, no pressure-the best experience we have ever had for any purchase (and we have had many!). Will even be going out of our way to have the service done here-they deserve the business and to us, it is worth it to be treated this way! You have earned our business going forward, thanks to Heather bringing us in, and then Mike!
I leased a 2016 Ram 1500 Big Horn edition from Carman Chrysler/Jeep/Dodge and it was the best car buying/leasing experience I have ever had. Matt Sherman (Salesman) was very knowledgeable, personable and worked hard to ensure I was completely satisfied. Joe Triboletti (General Manager) was extremely friendly and was always available to help answer any questions that may have come up. Together Matt and Joe made me feel valued as a customer and worked hard to ensure I was 100% satisfied with everything. I will be sure to tell everyone to go to any of the Carman dealerships for all future car/truck needs.
LOVE this dealer, and my new Jeep Grand Cherokee!!!
by justine84 from DealerRater.com
November 5, 2018
4.4 (1035 reviews)
I am extremely impressed with the sales team and customer service at this dealership! My husband and I were approached but also left to roam and look at our own pace pressure free! We thought we knew the Jeep that we wanted but after speaking to our salesman Justin Goertz, he informed us that he had a 2017 Jeep Grand Cherokee with the altitude package and got it down to less then what we were expecting. I stopped by a couple days later to have something added to our package and was immediately greeted by the GM Joe Triboletti. Not only did he have what I wanted immediately added, he made sure that i was 110% satisfied with my purchase. He even found an extra rebate we qualified that made our payment go DOWN! I've never been so happy with a dealership!!
My daughter and son-in-law bought 2 cars from Patrick Brown. My daughter knew our lease on another make/dealer was coming to an end. She recommended PATRICK and he was unbelievable. Extremely professional and responsive. As a result, we bought a 2016 Traverse from Patrick and Pelligrino. The service and everyone besides Patrick have been "world class" and made the buying experience the best we have ever had.
Just bought our second Jeep from Pellegrino last night! Such an easy and quick process every time, LOVE working with Patrick! The team at Pellegrino makes everything so easy and they really work with you to get you where you need to be!! Can't wait for our next Jeep from them! I'd buy one every six months from them if I could, I love going there! They're the absolute best. Thanks Patrick, Russ, and Mark for another great vehicle!!!
I worked with Patrick at Pellegrino last week to buy my very first Jeep Wrangler. Patrick was easy to work with and took as much time as we needed to get everything in order. I am extremely happy with my Baja Yellow Jeep and I would recommend going to Pellegrino for your next car - ask for Patrick!
I worked with Patrick and leased my first jeep! He was extremely helpful and made sure I got exactly what I wanted. It was a great experience working with him!
I had the pleasure of purchasing a 2016 Jeep Grand Cherokee from Pellegrino Chrysler/Jeep. Upon entering the sales floor I was greeted by Patrick Brown, one of Pellegrino's salesman. Patrick was courteous, professional and made my purchase flawless. Patrick went above and beyond to include driving to my house on his day off so that I could turn in my floor mats. I highly recommend Pellegrino Jeep as well as Patrick Brown.
I was very hesitant when it came time to turn in my 2015 Jeep Wrangler Willy's Wheeler. My Lease was up and I had to make a decision and fast. As a first time buyer at BCP on Kirkwood Highway, I can honestly say that I am truly impressed with this dealership and staff Keith is exceptional. He was honest, attentive and thorough during the whole process. He provided me with EXCELLENT customer service and I am very happy with my new purchase. Thank you, Keith! #JeepWave 🤚👍👏
Best car buying experience hands down. Fun, friendly and most important knowledgeable. Keith had our car ready when we arrived and actually pre programmed several useful features for us into our new Cherokee. I have already given his business card to a few friends👍🏻
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