To Zach, my sales man no matter when I call office or cell he is there to answer my questions solve my issues when ever I have them.
But the truth is I really never have any.these guy on the top
Of there game.
Wouldn't go anyplace else to buy or lease a vehicle
Thank you Zach and mr Johnson
So my moms car was recently totaled in a accident with a deer and we were all sharing cars for the time being. I knew what my mom was looking for, but I also knew she didn't have time to spend at dealerships. I saw an ad for a great Hyundai entourage minivan.... Power sliding doors, DVD entertainment for the kids heated seats and infinity surround sound system. I went to the dealer to inquire about the car. Turns out they have multiple locations and the van was at their farthest location. Not to worry. They said come back in two days they'll have it here when I arrive. So I told my mom about it and we drove out to see it. She was very hesitant about a dealership but she loved the car. They even worked with us on the price and we saved $900 off list price. Two years later we still have the car and it's a strong running member of our family. Thanks Johnson Dodge for a great experience. Next time we need a used car we'll think of you guys.
My husband and I got a big pleasure being helped by a great salesman, Harley Dickson. Honestly, we were not completely sure about buying a car that day, but this man convinced us do not hesitate any longer with our purchase. He gave us accurate details about the vehicle description and the lease process. Moreover, he found the best deal for us! Therefore, I strongly recommend everybody ask for Harley Dickson, because his service will amaze you!!
Such a great experience! Steve Silverstein thoroughly explained the leasing process and patiently answered all of my questions, especially since I'm new to the leasing process! This is my second experience with Beyer Ford, and both times, everything ran smoothly and the staff was extremely friendly, helpful, and knowledgeable (not to mention all of the amazing incentives!) I definitely recommend this dealership to anyone looking to buy or lease!
I purchased a 2014 Honda from Beyer ford and let me tell you, I am very pleased with Harvey the salesman. His professionalism and expertise was an awesome experience! No hassle or pressure! I.. highly recommend anyone looking for a car to stop by.. Thanks guys!
I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.
I went to the dealership already knowing they had on their lot the hard-to-find combination of trim/options I was looking for in a Jeep Wrangler Unlimited. I had done a lot of research and already test drove a different trim of the car at another dealership so we were able to get down to brass tacks really quickly. The sales consultant (Jason) was pleasant to work with and there was nothing negative to report, other than one thing that you would probably experience negotiating at any other dealership for any other kind of car...including a 299.00 charge for window etching after already negotiating a price based on the sticker. In the end, after just a little push back on my part, the cost of window etching was crossed off the final invoice, so no complaints. I traded my 2012 Honda Ridgeline and got what I considered a very good price for it, with the initial value being 2,000.00 more than a previous dealer offered me. I went in on a Friday night for the first time and drove away with the car not much more than 12 hours later. I live too far away to ever use them for service, but I would certainly go back to deal with them on the sales side.
From start to finish the entire buying process was painless.
by jcdiiorios from DealerRater.com
December 3, 2018
4.1 (309 reviews)
From start to finish the entire buying process was painless.Lou Rimblas was very professional, and made the entire process smooth and easy. I highly recommend Fullerton dealership. Thanks again . Giancarlo Di Iorio 2019 Ram Bighorn 1500
I don't know where to start. I bought my truck 2015 ecodiesel ram1500 at Fullerton dodge. I went to the service center for the first time last year to meet the service department and have my ecm and u connect updated. I asked a bunch of questions as the ecodiesel is a new motor for ram, and the service writers and technicians were on top of there game with the new motor. I just resently went for another update and a few other little issues. I talked to Mary about doing my own routine maintaince and was reassured It was ok and I had all the correct receipts to prove the maintaince. That was very reassuring knowing they approve of doing my own maintaince. When I picked up my truck today all of my issues were fixed and then some. I really can't say enough great things about Mary and the service center for all they do to keep a customer happy when he's already happy. I definitely recommend Fullerton service and Mary as an adviser.
I wanted to take a moment and say that I bought a car yesterday at Fullerton Jeep and once again was treated impeccably by Lou Rimblas. He was polite, knowledgeable and made me remember once again that Fullerton is the place to go for my car needs. Lou- thank you!
Had my 2013 Chrysler 300 serviced here.
My Rep was Cathy who kept me posted on the progress of my car the entire time and had the word done as promised.
Everyone I dealt with was friendly and courteous.
Next time I need work done I will be going back to Fullerton!
My service advisor, Mary Groza, was very responsive to my concerns and addressed my service issues in a timely manner. I???ve taken several vehicles to Fullerton for maintenance/repairs over the years and Mary has always provided first rate customer service.
Mary Groza (service rep at Fullerton) is outstanding!
by Gary2017 from DealerRater.com
November 6, 2018
4.1 (309 reviews)
Mary Groza (service rep at Fullerton) is outstanding! She knows her vehicles, explains service issues fully, and makes you feel very comfortable doing business at Fullerton. I take my vehicles there regularly and have always had an excellent experience!
I called the service department as soon as my engine light went on. My Service Manager Frank Russo told me to bring it right in. Thankfully I did as one of the cylinders in my engine blew. I had my Jeep returned within 48hrs.
After spending the early part of my Saturday morning at a different local Jeep dealer and having an awful customer service experience, I went to DeCozen to see if I could actually talk with a sales rep that seemed interested in leasing me a car. After arriving, I met Joe and my day quickly turned around. I explained to Joe what I was looking for and my price point and he came back with a list of Grand Cherokees that he had in stock. With the 2019 models on their way out, Joe was able to get me into a 2018 Summit for not much more than I had planned on spending for a Limited. Yes, it still took a couple of hours to get through all of the paperwork (what car buying experience doesn???t), but they had a game room for my kids to play air hockey in while I finished up all of the details. If you???re looking for a deal on a Jeep in the Montclair/Verona area, don???t bother with the other dealerships, go to DeCozen.
Stopped into Decozen after previously dealing with Teterboro and Route 46. I should mention that I am very reasonable and realistic, but nonetheless, they gave me exactly what I asked for on my trade and then I gave them my preferred budget for my new car. To no surprise they split right down the middle. Ken was fantastic salesman; very down to earth, we joked around a bunch. Carmine, the finance guy, was also fantastic. I spent more time hanging and talking then I did stressed out about the business side of it all. I went there with my 05 Ram and drove away with my new Durango about 90 minutes later. I???ll will definitely be back!
spent two weeks calling every jeep dealer within 50 miles of my home. it was truly unbelievable how many did not return calls or on-line inquiries regarding a $100,000 vehicle. DeCozen was my last call and put the true meaning into save the best for last. They went above and beyond to service my needs. Highly recommend.
I recently leased a 2017 Dodge Ram from the DeCozen Chrysler Jeep dealership in Verona, N.J. My salesman, Joe Manze, acted in a very professional manner. He was informative and personable. We discussed the different RAM models and available options and what my actual needs were with regards to usage, ridership, financial options, etc. I spent about 45 mins with Joe and, at the end, knew which vehicle I wanted and what the financial terms would be. It was a very smooth and enjoyable experience. Ask for Joe if you???re looking for a vehicle at DeCozen. I picked up my new Dodge Ram but found there was an issue with the transmission. This rarely happens but, in life, the unexpected will always rear its ugly head. When I reported this to the dealership the next day, they immediately provided me with a loner vehicle while they investigated the issue. The end result was they provided me with an alternate comparable vehicle with a couple of extra options at no charge, and included some additional benefits as well. This was all accomplished within one day. I find that those at DeCozen really do care about their customers and understand and what today's consumers expect with regards to what Customer Service. The best recommendation I can give is that I???d recommend DeCozen to my friends and family, those I care about most. I look forward to my relationship with DeCozen over the coming years. Thank you, Art Tanski
I recently purchased my third Jeep from Decozen: a Grand Cherokee in 2004; a Grand Cherokee in 2014; & a Jeep Wrangler Unlimited in June 2017. All three experiences were positive, the last being the best. John made the buying experience a pleasant one. He was very knowledgeable about the brand; explained the different packages available; synced iPhone with the Jeep; etc. Would definitely recommend John & Decozen Jeep.
This is at least the 3rd time I have gone to RTE 46 JEEP to lease yet another JEEP vehicle. This time I got a 2018 COMPASS after driving a JEEP CHEROKEE LIMITED for several years. My salesman, RJ Salas, was friendly, knowledgeable, and worked diligently to find a deal within my budget. Walter, in the Finance Dept., explained everything fully and had us in and out of his office in no time at all. Everyone at the dealership has been friendly and helpful from Judy (cashier), Cauly Chak (manager), and everyone that I have ever dealt with back in the Service Dept. I feel this dealership works with the customer no matter what your reason for being there!
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