Used 2020 Jeep Gladiator for Sale in Cleveland, TX

Clayton our Service Advisor was outstanding, he provide service above and beyond, we limped in pulling a 38' 16k lb 5th wheel, with an issue related to our turbocharger, he go our truck in for an assessment, told us it would be an hour before the diesel mechanic since he just went to lunch. He had some one take us into town so we could have lunch, upon our return, he told us th necessary part would be in hand the next day, he had found USA place to stay at Stephen F Austin state park. After the mechanic (apologize, I don't remember his name) installed the part, he took it for a test run, didn't like the performance, found that the fuel filter needed to be replace as well as another vacuum hose that was cracked. We have been traveling the USA & Canada for the past 9+ years, we have never had such outstanding customer service. Please pass on our compliment for a job done well above and beyond, the have shown us what they as well as Ryan Ford stand for - Outstanding CS.

The quality of service at Rockwall Dodge/Jeep is always top notch. The service staff are efficient, friendly, and continually provide an elevated level of customer service.

After purchasing my vehicle I ran into an issue with a noise that it was making. I went to two different places in my area to get a look and estimate. The outcome was upsetting and costly to fix. When I contacted my sales person, Dustin, he went above and beyond to fix my issue. His customer service and willingness to work through the problems with me were above and beyond what I expected. I look forward to dealing with Dustin and Cowboy CDJR in the future!!

Tracie and Chris at Opelika Ford did a wonderful job in servicing my 2014 Taurus in time of need. They are wonderful people and employees of Opelika Ford. Excellent JOB! Thanks, Beth Pinyerd

Recently purchased a 2018 Chevy Traverse and Kevin was awesome to work with! He went above and beyond for us, and found the perfect Traverse for our family needs and wants, and didn't stop until the job was done. great personality and fun to work with! Way to go Kevin!

Best car purchase experience ever! We arrived at 615pm, (they actually close at 7) and within an hour and half had test driven the car and were doing paperwork. Talk about a smooth operation! Robyn is a friendly, pleasant, knowledgeable professional who made what can be a stressful experience actually enjoyable! Her manager Jason worked away in the background while she was with us, obviously a great team, enabling most efficient use of everyone???s time! Highly recommend!

I placed my order for a new 2019 Jeep Compass Trailhawk on the 1st of September 2018. I picked it up from the Dealership on the 17th of November 2018. Everything was already completed prior to arriving at the Dealership, the Protection Package, Pre-Approved financing. It only took my wife and I about 30 to 45 minutes to finalize all of the Paperwork. This is the 3rd new Jeep vehicle that we have purchased from Crystal Lake Chrysler, Jeep, Dodge in the last year and a half. I would highly recommend this Dealership to anyone looking to purchase a new or used vehicle.

Need better on-line followup. First responce was very good.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!

We had a wonderful experience when we went into Ken Garf auto in West Valley. They had taken into count what the whole family wanted in a new car and provide 2 cars that we all fell in love with. The sales team of Cory who showed us the vehicles and made sure that we liked what we saw, Matt and Josh that did the finace. We ended up purchasing the 2016 Kia Sportage, this fits the whole family's needs. #KENGARFFUSED#PAYFORMYCAR

On Saturday the 11th of March 2017 I had requested some information online from the Findlay Chevrolet Dealership on a used 2016 Dodge Ram truck and Mr. Bryan Drewes contacted me. We set up a time to meet and test drive the truck at around 10:30 am but let him know that I had to be back home by noon. I met Bryan and took the truck for a test drive and decided that I would purchase this truck. Since I needed to leave soon Bryan, being proactive, had me fill out all the paperwork that I could at that time and set up a time later in the afternoon (5:30 pm) with my wife to finalize the deal. After speaking with my wife we decided to purchase a new truck instead of a used one. I contacted Bryan and he got right to work finding me the best deal and truck for me. When my wife and I arrived at around 5:40 he had the truck ready for us to test drive. Once my wife and I agreed to buy Bryan and the team at Findlay Chevrolet made the process so easy and with no wasted time. From the moment that we sat down to finish paperwork to sitting down with Ms. Anne in finance took about an hour! That is the fastest time I have ever experienced when purchasing a new vehicle! My wife and I were on the road a little bit after 7:00 pm and could not believe how professional and effective the Findlay Chevrolet Team was. We will definitely refer Findlay Chevrolet to our friends and family. A class act all the way! Thanks to Bryan, Anne, and the Findlay Chevrolet Team. Impressed!!!

I had been looking for a long time for a used SUV that was a decent price,year, and mileage and Bakersfield Mitsubishi had it for me. From the getgo I called and made sure the car was there and they were nice enough to let me know about the car and were honest I totally recommend this dealership to anyone who is looking for a used or new car they are great and so nice !!! This was My first car and it went well !

Just bought my second car from this place, great experience. My parents bought there cars here when I was little and now I am. Friendly staff and they always are willing to take the time when I come in for service or sales. When you go ask for Ark, he has been there for at least 12 years. Willing to go the extra step. Crystal S.

My husband bought his truck from NWMS a few years back and recommended that I look for a new rig there. My son and I came in from Juneau, Alaska to see a rig I found online and Trent helped us through the process from greeting to financing when Jason took over. From test drive to no haggle pricing, this was a stress-free purchase! Trent went so far beyond the ???extra mile??? in customer service. Jason made the financing part go smoothly and was able to set me up with a loan from my bank back in Alaska as I requested. We had such a great experience all around with them! They are great guys! I will definitely recommend NWMS to others, and can???t wait to come back to pick up a new truck for my husband! ***Ladies, these guys don???t treat women like they don???t know what they???re talking about!!! My son and I might know our way around a vehicle, but never once did I get that ???used car salesman who thinks you???re just a dumb woman??? vibe from ANY of the NWMS staff. In fact, it was just the opposite. All staff were super down to earth, relaxed (not overly aggressive, creepy salesman 😣), and genuinely seemed like they liked what they did for work, and who they worked with. Seriously, shop here!

They have really good deals .. nice cars. Especially for the new drivers. If you’re looking for a starter car this is definitely the place to go .