by F150 and HZ Lowell fan for life! from Charlotte, MI
December 3, 2018
4.9 (436 reviews)
My situation was a bit unique as I'm a 100% disabled veteran that stopped working 9 months ago. Needless to say, my credit was decimated while I was waiting for the VA and Social Security to begin disability payments. I was very skeptical that I would be able to get financed for anything. I really needed a different vehicle as my van was about to die. I started my vehicle search through USAA car buying service who recommended Harold Ziegler Lowell. Steve Gilbert was the sales associate who contacted me from the dealership. I had already looked through their inventory online and had a truck picked out that I wanted to test drive. Long story short, I fell in love with the truck but was still very skeptical about financing. Jason from their Finance department and Steve both worked some serious magic and were able to find me and my wife a lender who would work with us despite our negative credit. We even got a very reasonable interest rate! The whole buying process took about a week as finding a lender took a bit, but through out the whole process, Steve and Jason kept us in the loop and informed. I couldn't ask for better service and quality of customer care. I made an hour drive to work with these guys and it was totally worth it. No pressure, 100% up front and honest, high integrity, and overall awesome are only a few ways to describe HZ Lowell. There are not enough positive adjectives in the English language to adequately describe how awesome this dealership and their staff are! I will definitely be buying another vehicle from Steve Gilbert again in the future. I recommend anyone reading this to please give them a call! You won't be disappointed! Thank you Steve, Jason, and HZ Lowell!
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