My thanks to Adam for finding just the right vehicle for me. He did a great job, and is very personable and professional. Also, thanks to Nolan for handling my financial needs. I am very pleased with my purchase and the experience I had at Apple.
My wife and I were very fortunate to have dealt with Leasing and Sales Consultant Erik Sparks and Business Manager Curt Peeler, when purchasing our Certified Pre-Owned Jeep Grand Cherokee Limited! Erik made the buying process extremely painless and was ALWAYS available to answer any questions we had too! Erik's knowledge on the vehicle, as well as pointers on how to properly deal with our insurance company, made the entire purchase experience so easygoing and stress free! Erik was extremely friendly and professional. I would HIGHLY recommend anyone looking to purchase and/or lease a vehicle to use Erik Sparks! Curt Peeler was extremely professional and courteous in assisting us with the warranty information and finalizing all of the formal financial paperwork. Any individual buying or leasing a car/suv/truck at Len Stoler Jeep/Chrysler in Westminster, MD and uses Erik and Curt will be treated in the best light possible and will have the type of experience where they will NEVER want to buy or lease a car/suv/truck anywhere else but at Len Stoler Jeep/Chrysler in Westminster, MD!
Called for an appointment to have problem fixed and get info why a Durango with extreme low mileage couple years old would have light problems. The back tailgate light surround had to be replaced several months ago. A very high dollar item, but lucky to have warranty coverage. Although, I was told Service was very busy they were able to fit me in on a Saturday 6 days after I called. Service Rep very nice to work with as always. Vehicle arrived early checked in and was done in couple of hours. I was told it would have to be there all day. Thankful it was a simple light bulb replace, no reason why it went out. And, it was a cheap fix. Again, thankful. Or, it may have not left the Dealership. I like my Durango very much so far, but questioning why the light problems. This was not a cheap vehicle to purchase. I have had vehicles for years without any light issues, ever. My 2002 Jeep Cherokee required only the license plate light to be replaced. My Ford trucks never a light bulb replacement ever. Wondering?
Dropped my truck off for routine maintenance and a refueling problem. They called me to tell me they had to replace the fuel tank and asked if they could keep it for another day. I appreciate that they ???asked??? me, even though there really wasn???t another option. Great interpersonal skills not usually found in repair shops. My truck was ready, as promised, the following day. They answered my question about why they needed to replace my fuel tank at only 4200 miles. And even offered to have someone help find the truck in their extensive parking lot. A very professional operation. And, by the way, all services were completed to my satisfaction.
Excellent patience, and dedicated to my satisfaction
by Jeepin' Grammy from DealerRater.com
December 3, 2018
4.7 (617 reviews)
Dealt with Jake, Eric, and Curt. Starting shopping on a dreary, drizzly day. Finished up on a beautiful, sunny day...in my brand new Compass Trailhawk! The guys were so patient with me as I test drove 6 vehicles before I found the right one. They were very dedicated to making sure I was happy with my decision. I came to them on a referral from another satisfied customer, and they didn't let me down. And thanks to the folks we don't get to see, that got my Jeep all shiny and ready for me to drive :)
The Stoler team did it again! What a good company! I test drove several vehicles over the past 2 weeks at Len Stoler Chrysler dodge Jeep Westminster. The 2 sales people I worked with were very knowledgeable and polite. Once I decided on the perfect vehicle, the manager and finance person completed the transaction perfectly! For more than 30 years I have purchased my vehicles from Len Stoler.
My salesman(Geoff Sutton) was awesome, he listen to everything that my husband and I had to say. I have been needing a new vehicle for awhile now, but honestly didn't think I would get approved. I've never had a dealership work so hard to get me into a vehicle as Len Stoler did. Between Geoff and the business manager (Curt Peeling), I also worked with Tara Frasca. They all had a part in me being placed in my new Jeep Renegade. Because of them I now have a reliable vehicle. I just wanted to say thank you again for the awesome service that I received from Len Stoler!
Great salesman! I couldn't have asked for a better experience buying a vehicle. Fast, smooth, funny and timely! That was just the salesman. Trade in was very fair and they were very quick with all the paperwork! Thank you
Chuck my sales person did a great job helping me finding a vehicle that not only suited my needs but that also fit me. Chuck first talked with us about what we really wanted, then got the keys for several different models of cars/suvs for us to check out. Moving each one out of the line so we could get in and look them over. The best part was after signing Chuck then got in the car with us and explained all the controls and features, even helping us sync our phones to the radio. This wasa great expense. Thank you!
I started my experience via the web with emails back and forth. Geoff was very responsive and knowledgeable. He answered all my questions and we moved forward. When I stopped in, he was very courteous and helpful. Everything moved pretty quickly and we were able to adjust on the fly as I changed things up. The service department was also flexible enough to have the runners put on that day. Annette honored an agreement even with a light initial snag and Curt was also very helpful, organized and easy to work with. Love the truck and a great experience. Thanks, Dave
Heritage Chrysler Jeep Dodge RAM Owings Mills Review
"I Went to Jared"
by J. Sabb from Owings Mills, MD
November 5, 2018
4.8 (2066 reviews)
Jared was awesome. He was upfront with us about everything and worked with us to get exactly what we wanted. I would definitely recommend this dealership, Jared and his incredible personality
Heritage Chrysler Jeep Dodge RAM Owings Mills Review
"I Went to Jared"
by Auggii T from Owings Mills, MD
November 5, 2018
4.8 (2066 reviews)
Today was my first time at Heritage Chrysler Jeep Dodge Ram Owings Mills. I was in hopes of trading in my vehicle for a more reliable vehicle. Jared Wright was very professional and a pleasure to do business with. He made my experience at Heritage a great one, and an added bonus is that I will be leaving today with a new JEEP!!! ;-) KUDOS!!! Thank you again Jared as well as the other employees!!!
It isn't often that I feel pleasantly surprised from the first moment that I meet a salesperson at a dealership until the end of the transaction, however this time it was even more than expected since I wasn't really buying a high dollar vehicle. You would never had known that fact, I would have thought there were another set of zeros on this transaction as I felt as I had bought one of their better cars.
I entered the lot at closing time, on New Year’s eve to look at a vehicle just traded in that didn't even have a complete profile of the website (or correct color), as Greg was leaving for the day (year), he circled around and asked if he could assist me, I queried as to if the car I had found was the one referenced on their ad, Greg wasn’t sure but he said he would look into it for me, and meet me at the office.
As I approached the office, after closing, his smiling face told me that it was the vehicle, I asked if he would mind getting the keys, I promised not to ask for a test drive, just wanted a better inspection. Greg obliged, brought the keys out and I checked it out. I told Greg I was interested and would contact him first thing Monday, in the meantime he was to schedule the vehicle for a safety check…
before the dealer opened on Monday, I was there to take it for a test drive, as I walked into the showroom, Greg greeted me, and stated he would get the keys, a few moments later, he pulled up to the door in the car of choice, threw a plate on it and asked if I was ready to go….Yup.
Greg directed me through a nice country drive to get a feel of the SUV, and as we completed the test, I asked him to find out what the final price would be, he went to the sales manager, came out and we agreed to the deal. Greg told me he would put the car through the safety check and recon and let me know when it would be available; another surprise, a few hours later it was available for pickup.
I came back at 4:30 (I will mention that Greg offered to bring the car to me, a 40-minute drive to assist me if I needed a ride), we did a walk-around of the vehicle, put my new plate on and we went over to the main office to finalize paperwork & payment…half an hour later I was ready to leave, however I chatted with my new friends a bit as it became a very comfortable atmosphere.
As I only interacted with the other staff briefly, I cannot attest to their capabilities, however all were pleasant & friendly as I walked through the dealership.
A take away for those who have read this to here, ask for Greg, he is professional, courteous, & thorough and your experience should turnout as terrific as mine.
jc
Purchased a new Jeep Compass with Erik Wingert salesman's help. This is the 3rd car purchased in the last year by family members working with Erik Wingert as our salesman. First my son Jason purchased a new Dodge dart, then his girlfriend purchased a used Chrysler 200 and now my wife and myself purchased a new Jeep Compass. Very friendly dealership without the pressure of sales staff like Apple Chevrolet. Willing to work with you to get an acceptable deal. Would do business with them again especially working with salesman Erik Wingert!
We went in after finding the Jeep we wanted on their website. We spoke with Cal and he took the time to show us the Jeep, all it's features and answered all of our questions. He worked with us for 4 hours so we can drive it home that day! He followed up with us a few days later to make sure everything was going great with our new car.
We had an absolutely perfect experience with Budget! The staff was attentive, friendly, helpful, knowledgeable and down to earth. There were no pressure tactics at all. Their selection was outstanding and their prices were beyond reasonable (we saw the SUV that we ended up purchasing at another dealership with 10,000 more miles on it for $10,000 more!) They did all of our paperwork on site; from the time we sent our original inquiry, within a matter of hours, we were driving home in our new SUV! They even filled the car with gas before we left! We can't say enough great things about Budget - they are definitely a hidden gem in Central PA!
I bought a 2018 Toyota Corolla here , after shopping online for months, because it was a great deal and both Tom and Amanda were very pleasant and helpful. There was no pressure and no frills, just easy honest communication. When I had a problem (my fault) Tom even came to my house and resolved it quickly and later touched up scratches I had made. Amanda was great with online contact before the sale and made copies for me after the sale. I am telling everyone who is thinking of buying a car to go to them first!
Keene is not the closest Ram Dealer to my house by any means. I used to take my 2011 Ram 3500 Cummins Diesel to another Dealer but wasn’t happy due to rude employees and long repair turn around. Keene has always repaired my Ram while I waited with no repair issues. Keen also has a fantastic oil change program that is very affordable. The staff is very friendly. I will continue to trust Keene with my vehicle service needs.
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