I was dreading the whole process. I hadn't purchased a new car in 10 years. Everyday someone would give me advice, "walk out", "know exactly what you want", "be prepared to go to 10 dealerships", "this is how you'll be spending every weekend for the next month".... I walked into Rockland jeep just wanting to compare the trunk space in the 2 and 4 door wranglers. Perry asked me if I needed help, I told him right off the bat I was not planning to make a move for at least a few days. Despite that, Perry walked me around the lot, showed me every single difference between each and every jeep they had in stock, and assured me if they didn't have what I wanted (when I was ready to make the move) he would do it. He took me out on test drives, looked for inventory in other stores, gave me his honest opinion, and negotiated in a very friendly, non agressive manner. I knew at that point that I wanted to buy a car from him and Rockland Jeep. He spent hours with me, and at the end of the day we made a "soft deal" on a 2016 wrangler Sahara unlimited. He told me to take my time and to let him know what I decided, no pressure. Perry introduced me to Jay the money man, who worked hard to get the best rate possible.There was no doubt in my mind when I got home that I was taking that deal. I called Jay on Tuesday to tell him let's go for it and on Wednesday I was on my way home in my new Sahara. I can honestly say Perry was just as excited as I was when he handed over the keys. It was an amazing experience. I truly felt like I was buying from a long time friend or family member. I will absolutely recommend Rockland Jeep to anyone who asks and point them towards Perry for all their vehicle needs. ths financial part (which lets be real, it's the worst) was not awful as Jay made it as quick and easy as possible. Their hard work, attention to detail, and non aggressive negotiating tactics earn them a 10! I will absolutely be back again!
So I got an offer from White Plains Chrystler Jeep Dodge for a 2018 JL Sahara Wrangler. The offer was invoice price. Rockland CJD matched the offer and beat it by $667. I actually got more options on the Jeep i got at the Rockland dealership than what i was going to get at the White Plains dealership such as remote entry and the painted hardtop. Chris Trois was very helpful throughout the process. It was the best experience I???ve had purchasing a brand new car so far. I can???t recommend them enough.
My name is Hanna Ryan I have 2005 chrylser town & country Mr Alexis Vera is my service advisor he knows exactly what service my vehicle need and because of him my vehicle runs like a 2018 town & country.
I have been leasing jeep vehicles Through Bill Voltz for the past 25 years. I have built a great relationship with the people at Bill Voltz of westchester ever since they opened. I have always been treated with the best of care from sales to service. I would never go anywhere else!
Unreliable service, from customer service to prici
by Vecihi from Teterboro, new jersey
November 6, 2018
4.9 (860 reviews)
Horrific experience! From start to finish. Made an appointment 1week in advance. Brought the car 7am. Couldn't get an estimate in 1,5 days. Couldn't reach service adviser for 2 days. Tried 3text messages, 6 phone calls, No replies.
The estimate i got was on the phone, and cwhen i insist the estimate was handwritten with no explanation of what is wrong or what work to be done.
Estimate on the phone was "little less than $1,000 including tax" , i paid $1,066 with tax.
I'm not a guy who write comments on the internet about a company or call the company headquarters to complain, but this experience was a complete disaster.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.3 (1412 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
I called the service department as soon as my engine light went on. My Service Manager Frank Russo told me to bring it right in. Thankfully I did as one of the cylinders in my engine blew. I had my Jeep returned within 48hrs.
On 4/28/16 had my 2010 Dodge Challenger R/T serviced for an airbag recall and the coolant changed. The service was fast and efficient arrived at 7:30am and was done by 9:45 am. Brian the service writer keep me up to date on the status of my service. I am very satisfied with the service and friendliness of the service staff from the cashiers to the service technicians. The owners Alan and Mike are two of the best. They treat you like family an are always there to help and answer any questions. I have purchased and leased vehicles from them over the last 6 years and always no haggling, they give you the best deal around and stand by it. If you have a problem they go above and beyond to solve it and make sure your satisfied. I am currently waiting delivery of my 2016 Dodge Challenger SRT Hellcat which they let me order and explained that it will take a few months to build and arrive. But unlike numerous other dealers they are selling me it for less than MSRP and not the ADM ( additional dealer markup). That's why they keep getting repeat customers and new ones from the reviews of the way they conduct business. I give Bayside Dodge/Jeep/Chrysler 10 Stars**********.
We recently purchased a 2013 Chrysler Town & Country. Atilio Dimajo and Jose Ramos were great. Very helpful, and made the buying process easy and hassle-free. Will recommend to friends and family. Thanks!
The process was very smooth from beginning to the end. High praise toJulian for being extremely genuine and a true professional. His approach Is quite relaxed and there was no pressure from him what so ever.
I recently contacted salesman Mike Risi regarding the possibility of leasing a 2016 GMC Sierra Denali 1500. Even though I decided not lease the truck, due to the fact that another vehicle from another manufacturer wound up suiting my the needs of my family better. I must say that Mike Risi was great along the way answering all of my questions, running multiple vehicle quote scenarios, which were all priced great!! But, once I informed Mike of my vehicle buying decision he wished my family and I luck. A true professional, I will definitely keep Mike in mind for my future vehicle needs and recommend that other potential buyers do the same.
First and foremost MAJOR thanks and credit to Mike Casey! Brought my 2013 Rubicon JKU in for an unusually rough ride (yes even for a Rubicon lol), I asked him about lifting it, went over some options together, he did some research and we decided on the 2.5 AEV lift. All of the original concerns were fixed, including they found another potential problem and took care of all that under my warranty. East hills installed my lift for a reasonable price and did a great job. This dealership is meticulous with quality and customer care, all done with a smile! I've been dealing with them now through 2 wranglers for almost 2 years and won't go anywhere else! I LOVE my lift! The ride is amazing and I couldn't be happier. Mike always goes above and beyond. He came in on his day off to be there when I picked it up to make sure all was well and I was happy. That's dedication! Thank you so much for never letting me down with the best customer service and a quality job! Let's not forget the mechanic who slaved away on my Jeep... Kudos to you and job well done!!!!
Ivan and the dealership made everything so clear and understandable. Knew the answer to all my questions and even guided me when I was thinking of some "dumb" things! I couldn't get over having 17" wheels and wanted to get 20" (my ego I guess) and Ivan didn't just thinking of making a sale, he guided me honestly and said, "after a week, do you think the extra 3" will make a difference?". He was absolutely right and I saved $2,500!!! When I met Ivan I was dead set on a new Honda Pilot. After a couple hours with Ivan, I was almost 100% sold on the Pacifica. I am so glad I did it!!!!
Excellent service! I heard excellent things about this dealership so I looked online through truecar.com and saw a few cars that sparked my interest. I submitted a request for availability and very quickly got a response from Rachel. I decided to go look at their inventory. I went into the dealership looking for a very specific vehicle with a very tight budget looking to have very specific payments. I found a car that I liked (it was one that I saw on the website), a certified pre-owned 2015 Jeep Grand Cherokee Limited which is exactly what I was looking for. My salesmen were Neil and Stan. I did deal with both gentlemen because I was there a few different days in a row and they were both very professional very nice and very helpful. Neil first showed me the vehicle and answered all my questions. When I went back the next day Neil was not there so I began talking to Stan. At first the numbers didnt make much sense to me and I had a few more questions so I called and spoke to the manager Emil and we were able to work out a deal that worked for me. When I finally decided to purchase the car I went back to see Stan and was in and out the same day. There were some pretty bad scratches on the glove box door that bothered me so I asked if that could be fixed and they were kind enough to replace the door. Once all was said and done, Stan showed me how to work all the gadgets in the car and sent me on my merry way. I was very pleased with my experience. Highly reccomend this dealership.
The service was very efficient! The employees were ALL very kind & the
valet guys were extremely mannerable!
When able I will definitely go there (East Hills Dodge) to purchase a new vehicle ������������������������������
Thank you Steve Kaplan and the rest of the Meadowland Team. Love my new Wrangler! Liked Meadowland from the moment I walked in and saw a truck full of food for the Putnam Humane Society. Staff is friendly, knowledgeable and helpful-keep up the good work!
After speaking with a few dealers, my husband saw an advertisement in Newsday to finance or lease 2017 Jeeps and made an appointment with Mike. When we went to the dealership, we brought our 18 month old son. To my surprise, there was a bunch of toys for him to play with, which was a huge plus. He was kept occupied for most of the time. Everyone at the dealership was friendly even when my son was running around. When it came time to talk about the car, the Newsday ad was the real deal. No gimmicks (we chose to finance) and my husband even got a military discount. We came back today (8/9/17) to finalize everything. We sat down with Arnie who was also very nice and made sure we were in and out quickly. He also gave my son a couple of toys. Both Mike and Arnie made the whole process go smoothly. We got a really nice Jeep at a great price. We are very happy customers!
george and dana were first class when handeling my work on the truck..and even got a loaner car,, first class guys and the dealer ship..give these guys a raise
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