Used 2020 Jeep Gladiator for Sale in Springfield, TN

Had great experience friendly and listened to my concerns turns out nothing was wrong. Michael in service kept in contact during my visit by text very pleased.

I WAS RESEARCHING AN INFINITI G-37 FOR THE WIFEY AND RAN ACROSS A VERY CLEAN ONE WITH LOW MILES AT LUXURY WAREHOUSE, I ALSO SEEN THAT THEY HAD A 5 STAR RATING AND WAS VOTED NO#1 AND I SEE WHY, I WENT THERE AROUND 6PM THEY CLOSE AT 7PM I WAS GREETED IMMEDIATELY ON THE COLD OUTSIDE LOT BY KEITH HERT(AKA ROBERT DENIRO) VERY NICE GUY, I TOLD HIM WHAT I WAS LOOKING FOR, HE WENT AND GOT KEYS FOR 2 VEHICLES, HE JUST MADE YOU FEEL VERY COMFORTABLE AND NOT PUSHY, I CALLED BACKED THE NEXT DAY TO TEST DRIVE THE VEHICLE WITH MY WIFE AND HE HAD THE VEHICLE READY TO GO, THEY WORKED WITH MY CREDIT UNION TO MAKE A SMOOTH TRANSACTION, MY WIFE AND I REALLY ENJOYED THE WHOLE PROCESS WITH KEITH AND TRENT TO SUPER NICE GUYS WHO I FEEL I WILL DEFINITELY DEAL WITH AGAIN SOON WHETHER IT'S BUYING OR REFERRING SOMEONE, IF YOU'RE LOOKING FOR A NICE CLEAN LUXURY VEHICLE LOW MILES AND GREAT CUSTOMER SERVICE LUXURY WAREHOUSE IS THE PLACE......

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Service Advisor, Mr. Cottrell, was willing to take the time needed to explain all service requirements, review my vehicle's service record, and explain completed work and costs for this 60,000 mile service. Vehicle service was completed ahead of projected completion. Since moving to Clarksville in 2001, I have received the same excellent experience with this knowledgeable and friendly Service Advisor regardless of whether he was employed at Saturn, Suzuki, or Nissan. I purchased my family's previous vehicles (Saturn, Suzuki, or Nissan) based on the service recommendations and requirements provided by Mr. Cottrell and not the sales department. All advertised service price discounts were also honored during this visit.

My experience with this dealership was positive on all fronts. I found the vehicle online and contacted the dealership via online tools. I received follow-up within 15 minutes of the dealership opening (sent the message late at night) via the requested medium of communication. I was promptly connected with a sales representative who kindly answered my questions and coordinated a visited from 2.5 hours away. The salesman (Ricky) was very patient, courteous, and professional. The price offered on the vehicle was fair, the trade-in offer for our vehicle was the best we had been offered by any dealership, and everything was explained clearly. The finance representative who finalized our transaction had a great personality and made this part of the process a positive experience. The dealership itself is impressive with a beautiful aquarium and a wonderful atmosphere in which to conduct business. On all fronts, I highly recommend this dealership to those seeking their next vehicle. In my purchasing experience, they have been the gold standard and demonstrated the way to do business for others in this industry.

We were impressed with RWDC from the first time I emailed them about a truck to the last contact we have had with them! I don't think there are any other places I can say that about the entire experience, including CarMax and an Acura dealership when we bought a new SUV. The email response was very helpful, but not in-your-face and pressuring. They let me "look" on my timeline. My husband and I went in and met with Steve Ashley, who had emailed me information. and LISTENED to what we wanted. I can't tell you how important that was!!! He didn't just try to sell us a truck. He truly heard what we wanted and sold us a truck - within an hour!! That may not seem unusual to you, but it was for us. We had already been to several other places earlier that day looking at trucks and had been looking online and other resources pretty intensely for a week. After Steve sold us on the truck, we still had the trade and financing to go. That's where the hassle usually begins. Not here though. It was awesome. Everything was straight forward and they didn't use these methods to try to take advantage of you. Actually, the financing was slightly better than our credit union so we went with it - better rate and easier too!! Then there's the mark-up on the warranty where you can get taken for a ride. We talked about the warranty for a while and understood that it was bumper to bumper and if you purchased another warranty on the vehicle before that one ran out, you could purchase it for about the same price. That was a great deal!! We had never seen a warranty for 150,000 miles/ 7 yrs and then to know we could double it for a few thousand dollars?!??! We were very impressed! Any questions we had, they were very happy to answer, even if it meant going to find someone else who had the answer. This is a top notch dealership! I wish you sold more makes of cars so we could buy any car we wanted from you!!! You should get the "Dealer of the Year" award for your integrity and customer service!! We have also heard the same thing about them from other people since we bought the truck and told them where we got it - including former employees. We just moved to this side of Nashville a few weeks ago and weren't familiar with RWDC previously. We are telling people from where we moved about them though!!!

Really was nervous and didn't know what to expect. Told them my price range what I had to work with and they nailed it. First vehicle they pulled out for me was it.