New and used 2025 Jeep Gladiator trucks for sale near Northborough, MA

I always appreciate the friendly quality expert service and the quick turnaround. Comfortable waiting area with coffee, water, soda and snacks. They really care about the customer and I can actually get work done while I wait for my vehicle to get serviced.

In these modern days of divisiveness, it’s hard to believe that a dealership with such poor loyalties would go above and beyond for a person that most would consider being the enemy. Dennis Freeman and Mike Santos made my family's 11 purchase a no-brainer. I was getting ready to take my 4-hour drive round trip to pick up a new truck for a family member. Until Mike called me and offered to deliver the truck on his day off. This type of customer service that keeps me doing business with a dealership full of Red Sox fans. They might give me a hard time for my amazing Yankees hat but it’s ok because this is what family does. I do not feel like a customer when I call or go into First Chrysler Dodge Jeep Ram, I feel like family. Thank you for making my family part of The First family.

While many dealerships say they really care about making customers happy, Albrecht CDJR is a gold standard dealership for customer satisfaction. They agreed to fix a problem with my Durango that was not their fault because it was an OEM issue. Stellantis should have issued a recall on my radio but they haven't yet. Making me happy was more important to them than pointing fingers, and they fixed the issue at no charge. They are the type of dealership that you can trust because they play the long game, and they really do want customers for life. It's too bad that there aren't more dealerships like them.