Used 2012 Jeep Grand Cherokee for Sale in Phoenix, AZ

I purchased a 2015 Porsche 911 Turbo from Certified Benz and Beemer several months back???there were some chips along the front fender when the car was delivered, and I protested to the dealership to no avail. I was dissatisfied, and made a harsh assessment during my review. I am thrilled BEYOND to rescind those remarks after speaking with the owner late last week. (I was on vacation at the time and we have traded phone calls over the last few weeks) There was no quibbling, no excuses....simply he said they didn???t handle it correctly and he wanted to know what he could do (anything) to make it right! Talk about a breath of fresh air....he took the time to go back (on a sale already closed) and try and remedy a situation. He had already spoken with/to his employees and then reached out to me to see what he could do. He then told me if I was ever in the market for another car to please reach out to him personally. Jack is a stand-up guy and his humility and integrity are no doubt why his dealership is so successful. You simply do NOT see this level of customer service and commitment (anywhere) any more....least of all in the car business. He has re-earned my business! The car is magnificent and I didn???t ???want anything??? in return???I had the minor repairs made, and Jack even offered to pay for those. I am happy to report a great ending to my car buying experience!

I love this vehicle so much. I have been saving money for 4 years to purchase the vehicle of my dreams and no I finally own it! first vehicle purchase in 9 years!

I was referred to this dealership by another who could not provide me with a vehicle in the down-payment range I had to work with. Team Chandler is absolutely amazing. They were able to work with my down payment, an abandoned vehicle fee on my license and most importantly went above and beyond to see that I was able to get a car that I needed. They truly cared about me as a person in need and not a commission or sale. If you need a car, have credit issues and down payment limits, check out Auto Action on Arizona Avenue in Chandler, AZ. They will go the extra mile for you because they truly care. Thank you from the bottom of my heart to Richard, Joe, and Melinda!!!!!! Tell them Moki sent you and that she says hi!

The vehicle I purchased is the Overland edition, I am impressed with all of the options it came with. The vehicle feels and drives like a very high end vehicle and I got it a lower price, it has so many creature comforts I can't even name them all.

This car is one of the best cars I’ve ever owned, only down side is the air suspension. Which temperatures get super cold the air suspension gives out.

I went from a Wrangler to a Grand Cherokee. I loved my Wrangler but the Cherokee is a much smoother ride on the highway! This is the 5th Jeep that I have owned.

Cactus Jacks was a great buying experience. Our credit was not great due to a job loss and medical bills. We went to several places from big dealers to little shops and every where in between. They were the only ones willing to help us and listen to our needs and wants instead of just trying to put us in a car we could not afford. Ken S. Was very personable and made our buying experience pleasant. I would recommend them to anyone.

This car is an excellent medium sized SUV. It drives and handles like a smaller SUV. Really enjoyed driving the car and the look of the exterior. Often got comments about how people liked it.

I bought a 2013 Mercedes Benz C250 AMG. Words can???t describe the great service I received and the great product I purchased. I got an amazing rate for the car loan at 3.49%, better then my employer was offering. This is the second car I???ve bought from Arizona Best Cars and I continue to buy my cars from them after the excellent service and superior products they offer!

Good commuter vehicle. I recommend it to a friend or family member. I put a proximity 50k miles on it. Not to many problems. It does a good job for a good price.

The features are nice. Unfortunately the V6 leaves something to be desired. Cornering isn't the greatest but the drive is smooth and comfortable. Uconnect lags in some of the options that other makes and models have but I'm sure it will get there.

I Love my 2016 Fit. I traded in my 2010 Fit and Autonation gave me a fair price for it. Bruce Kralb and Alan Garcia always made the buying process an enjoyable one. They never pressured us and the gave a final price for the car, that was what I was looking for. Between taking Test drives and sitting down and talking about our options, this has been one of the best car purchasing experiences I ever had. They are just good people. Another good person I would like to praise is Jillian Zimmerman, the Financial service manager. She was great in explaining to us our financial responsibilities as well as any add ons we may wanted to purchase. I bought my car without any tint, with the help of Jillian and Bruce, my tinting service was expedited the day I brought it in. Autonation is just a great place to buy a car from, great people, great prices, and great service. I highly recommend.

So reliable, fun and easy to drive and the gas mileage is unbelievable... over 24 miles per gallon... Absolutely incredible in the snow, sleet and freezing rain of New England

Just returned home from Camelback Toyota in Phoenix with another purchase, this time a used car. The car wasn't my first choice, nor my 3rd. but since it was for a college daughter to use far away from home, her wants & desires were also important. And, it turns out, I am very happy with the result. To be clear, I don't like salesmen. But I trust John DeArmond and really feel that he, and the dealership, puts my interests first. Obviously there is a bottom line. Yet, I also feel like I got a pretty good deal. This is the second vehicle we purchased from him and Camelback Toyota. The first was a new car 5 years ago. Which @ 80,000 miles now has still had NO problems and still drives like a dream. Not only was the sale an excellent experience, but the AFTER sale experience has been outstanding. John has kept in touch, literally for years, genuinely concerned that our experience was continuing to be nothing but the best. He's always been available for questions and advice regarding our purchase and other car related information. For basic tune-up stuff we have a nearby shop we like to go to. But I when we have a dealer specific thing to be done to our car, such as the 50,000 or 75,000 check, we go to the dealer. This dealer. We always feel helped and never used. So when we decided to replace the 20 year old car our girl was driving, he was the first thought of where to turn. Oh, we checked out Cars.com and the rental car companies, but our first choice was to call John. And I'm glad we did. The car buying experience can be frustrating. I've purchase at least 20 cars in my lifetime, both new and used, and really love just how painless and easy these guys make the process. Truly no pressure. Yes, they are a business, and so yes, they want you to buy a car, preferably from them. But, it's really about choices. MY choices. MY preferences, and what they can do to HELP me in fulfilling them. We gave John our parameters a couple of weeks ago and he came up with several choices that day. Spent several hours with him last week going through and driving different cars before finally deciding on a choice vehicle. We put a hold on it and when our college girl was home on spring break a last Sunday, we had her try them out. But, LOL, it turned out she liked something completely different. However, it was no problem for these guys, probably used to people changing their minds. Did I spend more than if I'd bought from an individual? Well... yes and no. Yes I paid at or below the "blue book" price. But I am also sure, and comfortable in the knowledge that this vehicle doesn't have any major problems. Nor is it likely to have any "minor" ones any time soon. And.. paying slightly more than the "suggested retail price" we were able to include an extended warranty that will take care of any problems for several years to come. Did they make a profit. Sure. But I definitely also got a deal. I'm happy, spouse is happy, child's happy. So, I've got another happy car purchase, and will be calling him again, probably in another 5 years. Because, and this is important, they're not in this business for just one sale, they're in it for the long run.

I have had a Range Rover "Money Pit" and a BMW X5 "leaked oil all over my garage" And my Jeep has not let me down yet. The RR and the X5 were fun but not reliable and I got tired of shelling out money every month. I wanted a SUV I could count on and my Jeep has not let me down. Also It is more comfortable. Very happy with my JGC...

I went in to check it one of their advertised trucks from cars.Com. The salesman was very helpful in showing me different vehicles. Very friendly, reasonably knowledgeable and no pressure sales tactics applied.

We loved our Grand Cherokee so much we purchased another. Very dependable vehicle when properly maintained. Mopar all the way for repairs. Worth the extra expense at a dealer since both the repair and the part carries at least a one year warranty if not 2 in most cases.

4x4, roof rack with locks, push start, remote start and entry, automatic truck lift, leather seats, navigation, SiriusXM radio, clean title with no accidents, one owner, clean carpet with additional floor mats included, spare tire with jack and flashlight located in trunk.

Just purchased this used Friday. Drove all weekend to make sure no issues. So far this Jeep is great and really happy with the purchase.

At no time did I ever feel like they wanted to take advantage of us. In fact, I always felt like they were trying to provide us with the best possible vehicle at the best possible price. When you first pull onto the lot, you think, "wow this place seems kinda low-rent". But after interacting with the team, you quickly learn they are really dedicated to your satisfaction. We came here looking for a low-priced car for our son. Our sales rep was very patient with us as we drove car after car. More importantly, he listened to us as we described what kind of driving he would be doing and he made recommendations that made sense for our needs. We ended up buying an Infinity QX4. Before they would allow us to buy it, they insisted on replacing the windshield and battery for us (at their cost). Our paid-for inspection found a couple other things we wanted fixed before taking delivery. They applied the money we paid for the inspection to those minor repairs. One issue was a burnt headlamp. But the problem was not just a burnt bulb (we paid for) it was a bigger issue (igniter, which the dealership paid for). Our son lives in Virgina. After taking possession, I drove the car 2200 miles and delivered the car to him. It drove like a champ. We encountered no issues with the drive. All in all it was an excellent purchase experience and we would definitely come back here for future used car needs. As a side note, they also buy/sell exotic vehicles. I was drooling over some of the sports cars they have ready to drive off the lot. Our sales rep was Ryan. Ask for him. He will take care of you.

Great riding SUV hughley recommended. I have been a Honda owner my whole life but now am a Jeep lover. I can not recommend it highly enough

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!

So my wife and I decided our 18-year old BMW wagon was ready to be passed down and we had to replace it. Then our Small SUV broke down and we had to look at another car at the same time. We were looking to buy/lease two new cars. We were hoping for a BOGO, but couldn't find one. A friend recommended we speak with Craig Rusin. We went to BMW because our prior experience was 18-years great. When I arrived I asked for Craig and, lo and behold, I was talking with him. I explained I wanted to replace my SUV and possibly my wagon. He asked a few questions and we agreed to look at the X5 and the X3. Within 10 minutes we were in a parking lot test driving the X3. Craig's product knowledge made me feel like I was at The Phoenix Car Show which I attend each November. He explained the "Hold" feature and the benefit in traffic. Craig sat in the back seat and asked if he looked cramped. When I said "No," he replied, "and I am six-four!" I test drove the car on roads I drive every day so I could compare with my current cars. He sat quietly while I assessed the cabin's sounds and road noise (Virtually NONE). Craig had tremendous knowledge of the specifications (recommended tire pressure, the difference between SPORT mode and ECO-Pro mode gear ratios, and back seat size compared to the competition) and he never mentioned "Cup Holder" once - Thank you. He also was able to describe the various packages and told me if I built my car online he would find it or help with the ordering process. I said I needed to have my wife see the car and drive, so Craig told me his schedule and did not rush me to pick her up. He knew I was in the market and he did not rush my family's car buying process! I told him I was aware it was the end of the month and I was aware of the special deals that may expire and he never brought it up again as a reason to buy now. After my wife's test drive (both the X3 and X5) we selected a different X3 configuration and closed the deal with a different package and features at 9:55 PM. Seriously, 31-minutes later; I checked the clock (10:26 PM) as I drove the new X3 off the lot. We're loving our new X3 and highly recommend Craig Rusin and the whole Chapman BMW On Camelback team. Two days later, Caleb Spurlin (BMW Genius) walked me through how to actually use the X3. Two weeks later he emailed me and invited me to come in and clear up any questions or learn some tips and tricks. We liked our experience with Craig and his team so much we did it again the next day. Stay tuned...

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

My car was totaled in an accident two months ago and finally I caved and went to get a new one. I got into the dealership about 2 and realized it was the 4th of July! Dwayne wouldn't hear a word of me leaving without a car that day. He went through to show me cars that would fit my needs and not a penny over budget. If I looked at a car that he knew wouldn't be right, like too many miles or something like that, he explained to me why not. Not once did I feel pushed or rushed in any way (but lucky for him I was quick anyway). Finally we got me into something that worked for me and had me out before 4. Dwayne is amazing and absolutely no sales B.S. I would recommend him to anyone looking to buy a vehicle.

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

My husband and our daughter stopped by this dealership to look at a car I saw online. To my delightful surprise, it was on the lot. Beautiful car! We were immediately greeted as we got out the car. I did not any pressure at all. This is important because we were just looking at what our options were for the moment. The salesman's name is Mike Staelens. He was informative and willing to help. I asked to see the inside of one of the three vehicles that appealed to me on the lot. Maybe I didn't feel the usual pressure and hovering presence most car salesmen's give because he was helping another customer at the same time, but this allowed us to inspect the car at our leisure. I asked for the carfax and it was promptly made available to us. I have read the negative reviews above... either I got lucky that I ended up with Mike or it was too busy of a day for me to experience any of the above mentioned. Before even looking at the carfax I was informed the vehicle I was inquiring about did have repairs due to an accident. I can appreciate honesty. Now, how severe the damage was? I wasn't there so only my worst imagination could take hold of that thought. However, I did ask. . . if I available if i could take this particular vehicle for an inspection with my mechanic of choice and without hesitation, Mike said "yes" . If you aren't willing to do the research then on what you want and what you are willing to live with or not. Ask questions and do your research because you invest into buying a car new or used. Thank you Mike for not being a pushy sales guy. It definitely allowed us to think about what we love of the vehicle really weigh the pros and cons of that particular car. I am scheduling my mechanic for Friday to look at this car. It will cost us extra, but piece of mind is priceless for a second opinion.

I think this car is a great SUV. It is reliable, fast, fuel efficient, stylish with plenty of room. I would definitely buy this car again!

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

It’s a great car I bought. I’m liking the model and body shape of the car. I’m going to be adding more onto the car.

Recent looking for a new vehicle via online. Received tremendous follow up immediately from the moment I submit a form. Have yet to make a decision as to where I will be purchasing my next vehicle. However, this dealership is certainly in the running to earn my business.

I bought this car to pull my camper. I bought it used & I have had a couple of issues but they were covered by the extended warranty. This is a super car for that!

I've been buying pricey Mercedes??? for the last 35 years so Mercedes has been my sole dealership experience....until yesterday. I wanted to get my wife a new car and she loved the look and comfort of the new Murano (which she had driven because her best friend (a successful medical supply saleswoman who put 40,000 miles a year on her car for her job) had purchased 5 Murano's in a row and absolutely loved them for their comfort and reliability, never having had a single mechanical issue with any of them. So, I researched the car diligently online and I went to 3 dealerships (Larry H Miller Nissan in Mesa, Pinnacle Nissan in Scottsdale and ABC Nissan in Phoenix) before purchasing with ABC. To cut to the chase, I've never had a better experience at any car dealership than I had at ABC Nissan because the ABC salesman, Kass (Kassem), a young man who was highly knowledgeable, extremely informative, honest, respectful and didn't play any of the usual salesman games. He was a pleasure to work with from beginning to end. I can also tell you that ABC beat the other dealerships prices by a very substantial margin. Additionally, Kass was kind enough to offer to drive the title other documents that required my wife's signature to her office in Old Town Scottsdale so that I didn't have to make the trip and so that she didn't have to travel to the dealership to finalize the paperwork. There was simply no comparison at all between my experience with Kass and the other Nissan dealerships. Larry Miller???s manager tried to pressure me into buying the car before I left the dealership (not an unusual sales tactic but annoying nevertheless), and spoke to like he was talking to someone buying their first car (I'm 60 years old). The manager at Pinnacle had no interest in negotiating at all and actually walked out of the room, with a brisk "Good luck" when I didn't accept his considerably overpriced offer. Kass, by comparison was a complete gentleman and did everything possible to make the experience pleasant, lacking any pressure and nonsense, as did the ABC finance manager, Travis, who was also an absolute pleasure to deal with, friendly and very informative. I highly recommend these two ABC representatives. I was so pleased with the experience and the end result that I asked to speak to their general manager to express my complete satisfaction and appreciation for the experience they provided. And, my wife (and I) absolutely love the car. In closing, this is the dealership to go to if you are considering a Nissan and I would very highly recommend you ask for Kass. And as I said, the best pricing around and my experience was thumbs up from beginning to end. 👍🏼

I bought my Jeep new at the dealership. It has been the most comfortable ride with so much power. My wife and I have both enjoyed driving it over long distances to visit family. It has met all of our needs that we expected.