I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
Excellent all-purpose vehicle
by Greedy1965 from Upstate, NY
October 20, 2018
Comfort - interior and on the road, along with reliability and room for family and gear. Features like nav, heated/cooled seats and all the elctronics make a nice trip anywhere. Hemi motor gives power and 4wd for bad roads....or playing off road under any conditions.
Steve was great to work with! He was very personable and provided great information about my new Jeep. He made sure I felt comfortable from when I walked in until I drove my new car off the lot.
Best SUV I've owned
by Broncojay from Dayton
December 19, 2018
With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.
I bought a car from this dealer a had the best customer service ever. I want thank especifly the sales person whose name is Ray Hagberg. He a great man who seems to have a lot of experience on car sales. He gave me a very good deal.
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
by Jess from Denham Springs, LA
August 15, 2018
I bought my Grand Cherokee used (2yrs old) and I am IN LOVE. Went from a small two door car to this Jeep and it is so easy to drive and comfortable. Would definitely recommend!
I worked with Nate Wallin and what A Wonderful Experience,, He was so Polite and Professional and Made me Comfortable with his knowledge of My New Car!! He was Happy that I was so Happy!! If anyone needs a new vehicle I recommend Nate !! Thank you again Nate and Walser ! I am Beyond Excited ! :)
Fury has always treated me with respect. They have also always assisted me with making the best deal and value for me. This place is great
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
by Ed Standefer from Lake Alfred, Florida
November 9, 2018
Terrible craftsmanship with exterior panels buckling or falling off. Sunroof malfunctioning with module going out after a year. $1000 to repair. Several technical issues as well
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Jim Malisow is the wonderful, personable salesman who sold me my car. The very first thing he did was offer me coffee. He took a lot of time with me to answer all my questions. He made sure I knew everything worked in the car - blue tooth, cruise, etc. - before I drove the car home. He even picked me up in White Bear Lake and drove me to the dealership in Golden Valley the day I got my car. The design and look of the dealership is beautiful! The car comes with unlimited car washes. I highly recommend Jim and Morrie's.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
Devoted owner of Jeeps and as I age, I still love.
by John from Emmett, I daho
August 9, 2018
Meets all of my needs including safety and comfort. I still have the wrangler heart but love the comfort and safety of my Jeep Grand Cherokee Summit. As I look at it before I get in to drive, the front gives me a huge smile just as the wrangler I owned 40 years ago!
I worked with Heather for a good 6 hours getting the best deal I could from them. They were very generous with our trade in and helped me save money by making me aware of incentives I didn???t even know existed. An example is the Costco incentive. Not only did that reduce my purchase price I get a Costco gift card in 2 months. I showed up at the dealer to buy a used 2016 SRX and I ended up leaving with with a loaded 2019 XT5. My payments are the same and I have a new vehicle to drive. My wife was super happy when I got home.
Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
i love my brother Victor he???s awesome and the Best sales guy
by BABENLOV3 from DealerRater.com
December 5, 2018
my brother victor wiley is the best sales guy ever and i love my jeep if your looking for a great experience he???s your guy
So far so good.
by Mike989721 from Lynbrook
October 18, 2018
I bought my 2016 Certfied pre owned Jeep Grand Cherokee Limited around 7 months ago with around 12k miles. Only issue I have had so far is the overhead interior roof liner has been vibrating when I go over bumps. I took it into Jeep and it’s covered under the warranty so it should be taken care of. I don’t drive it hard, I change my oil on time so I expect this GC to last. I’ve put 9k miles on it and it drives like the day I brought it home. Interior is spacious, comfortable, and quality. It has enough power, could use a tad more but its enough to get you to merge onto a highway without worry. Gas mileage is ok, I knew going in I wasn’t buying a gas saver but it’s not an absolute killer. Performance in snow is top notch.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
I had 4 of these over eight years
by Joe A from Hainesport, NJ
October 28, 2018
They are great cars. I drive ever 700 miles a week for work and the cards have been flawless.
My only complaint is the gas mileage could be better. They have plenty of horsepower, tow very well, are excellent in the snow and are great all-around SUVs.
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
by Tee from Maryland
October 9, 2018
Great SUV meets my needs of daily driving and reliability. I would recommend the Jeep Grand Cherokee to my friends and family. Keep up the good work Chrysler!!
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