2500 Ram had check engine light and 4 recalls!Great! I Let's just say the reviews were not positive for most dealership service departments,including this one!Reluctantly I called and left a message and later that same day Brenda called with instructions and set an appt time. (was about a week out! Haddad rudely informed me it would be two!!) Arrived at the appt Thursday morning and was greeted with enthusiasm by my service girl Amanda. She is very pro!Real genuine and soothing in an annoying situation, like potentially not having your ride for days! I picked my truck up on Friday @5 right before quitting time at 6. Only two days! I saw zero poor attitudes and everyone was buzzing around getting things done. She also sent informative emails and reminders all throughout the process documenting everything!! I was worried for nothing,Just sayin!
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
Alex was real helpful he went above and beyond showing me and informing me about all the cats I inquiring and test drove financing was real helpful as well to ensure I got the car that I was happy with I would recommend this dealership to anyone that is looking for a great car
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
Francisco did an amazing job helping me with my vehicle purchase. Knowing I was in a hurry, he corresponded with me throughout the day to be sure my credit application process was expedited. Maribel was a fantastic conversationalist and made me feel comfortable with the entire process. I will be happy to do business with Chrysler Jeep in the future.
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
Grand Cherokee Summit more HP than a GMC Yukon
by New Summit Fan from Victor, NY
December 3, 2018
The vehicle is excellent. I used to own a 2010 GMC Yukon and after 8 years and 145,000 miles it literally started falling apart. After owning such a large vehicle I thought I could never do without. My wife insisted it was time to downsize, both in size and cost! After looking at potential replacement vehicles I came upon the Jeep Grand Cherokee Summit. This vehicle has satisfied my wife's desire to downsize, while at the same time offers a roomy interior with options galore. The motor is actually larger in cubic inches than what was in my Yukon and even has better gas mileage. Also I lost almost nothing in towing capacity. The jury is still out on the longevity of this vehicle, but given its quality build I expect it last well past 8 years.
I'm 75 years old and have dealt with numerous Dealer's over the years. BMW of Bakersfield was exceptional. It was by far the the most pleasant experience I'VE ever had with an Auto dealership. From my Client Advisor, Mohsen Vaziri, who found exactly what I was looking for and followed through with every detail of the the transaction, to Thristen who was so patient with the old fart in explaining all the computer workings of my vehicle. Also to Parts Dept. Jesse Clemente, who took the time to locate the missing wheel lock key. And to Mgrs.Mike Rial and Cherif Guirguis who both spent time talking with me to make sure everything was going smoothly. The total experience was an absolute pleasure. I not only got a terrific vehicle I also felt like I made some good friends. Thank you so much, Robert (Mick) Pratt
2017 Jeep Grand Cherokee Overland HEMI
by McG713 from Lynn, MA
November 25, 2018
Just picked it up from AJ’s Auto in Lynn and I must say I absolutely had the perfect transaction. From the meet and greet all the way to the final handshake and my new keys they were great. Love the Jeep. It’s everthing I wanted. Literally has every option I could’ve wanted and at a fantastic price point. My 4th vehicle from them and certainly won’t be my last. As always, extremely happy with the purchase.
This was my families 4th purchase from Bakersfield Chrysler Jeep! We always receive great service. And they are never pushy, they treat you like family! Cisco was my salesman, he was very attentive and informative about my vehicle and all new features.
by PalmSpringsDriver from Palm Springs, CA
November 17, 2018
The ultimate freeway cruiser but also great off road. This is my second Grand Cherokee - I had a 2011 and now a 2017. Car is improvedin nearly every way.
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