My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
I recently purchased my 2012 Honda Accord EX-L Coupe 3.5L V6 from here. This is one of the most beautiful and awe inspiring cars that I have ever seen, I'm honestly in love with my car. Pre-owned Ira also accepted my trade in, and for a reasonable price as well. I had the best time dealing with the vehicle salesmen Stephen James. He was absolutely wonderful. At this dealership, they have greatly priced vehicles to start with and are still even able to negotiate. The purchase was made easy, and everything was explained thoroughly. I even was invited to get coffees anytime that i'm in the area and chat with Stephen, and since I work at the Walgreens right across the street, I am a frequent visitor. I couldn't ask for a better experience. This is the dealership you should go to first when looking for a beautiful pre-owned vehicle. If only I could rate above 5 stars.
by Ranman70 from Belle Isle, Fl.
December 15, 2018
My Jeep has plenty of room and is fun to drive. Handling and performance delivers a fun ride. I would highly recommend this vehicle to anyone who's interested.
David B was great to work with. Spent quality time showing me the all the awesome features the car came with. There was no pressure in making my decision. They are lucky to have such a caring salesperson like David
Grand Cherokee Summit more HP than a GMC Yukon
by New Summit Fan from Victor, NY
December 3, 2018
The vehicle is excellent. I used to own a 2010 GMC Yukon and after 8 years and 145,000 miles it literally started falling apart. After owning such a large vehicle I thought I could never do without. My wife insisted it was time to downsize, both in size and cost! After looking at potential replacement vehicles I came upon the Jeep Grand Cherokee Summit. This vehicle has satisfied my wife's desire to downsize, while at the same time offers a roomy interior with options galore. The motor is actually larger in cubic inches than what was in my Yukon and even has better gas mileage. Also I lost almost nothing in towing capacity. The jury is still out on the longevity of this vehicle, but given its quality build I expect it last well past 8 years.
Our buying experience was very comfortable, relaxed and friendly. Their no hassle, no negotiations business model was a very positive experience for us. We will be back.
2017 Jeep Grand Cherokee Overland HEMI
by McG713 from Lynn, MA
November 25, 2018
Just picked it up from AJ’s Auto in Lynn and I must say I absolutely had the perfect transaction. From the meet and greet all the way to the final handshake and my new keys they were great. Love the Jeep. It’s everthing I wanted. Literally has every option I could’ve wanted and at a fantastic price point. My 4th vehicle from them and certainly won’t be my last. As always, extremely happy with the purchase.
The buying process was very smooth. Sales department is approachable. The service Manager could use more training this would lower the amount of drama when dealing with problems. The over all manager was awesome.
by PalmSpringsDriver from Palm Springs, CA
November 17, 2018
The ultimate freeway cruiser but also great off road. This is my second Grand Cherokee - I had a 2011 and now a 2017. Car is improvedin nearly every way.
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
Excellent value for money.
by AlFlorida from Orlando, Fl
November 3, 2018
I moved from a BMW 550i to this vehicle. Obviously fit, finish and performance are not comparable but value for money and vehicle features are excellent on this Jeep. We love it, the ride height and performance are more than enough for our needs.
Didn???t feel pressured. Sean Houlihan was the best salesman I???ve ever dealt with. He not only knew his stuff, I could tell he loved the product.
I love my Jeep!! Hands down, the best!!
by Jonib81 from Elberton, Ga
October 17, 2018
I can’t say enough about my Jeep. I actually own a 2018 Jeep Grand Cherokee Overland, and it handles like an absolute dream. The suspension is great, as well as the off road capabilities. Luxury and performance all-In-one.
I’ve always had my car serviced at Priority after switching from another dealer. The service has been great. I went there when I was thinking of buying a new car and couldn’t be more pleased. The salesman, Eric, made sure every question I had was answered to my satisfaction.
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