Used 2018 Jeep Grand Cherokee for sale in Bull Run Mountain Estates, VA

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

My experience with Shereen could not have been better. She put me at ease from our first interaction all the way until I received my keys. Not only did she assist with a complex lease buy out, she truly went out of her way to make sure I was driving home with the best car I could find. I ended up with a 2019 Volvo XC60 that I love just as much as the service I received from Sheeren. I live around 2 hours away from the dealership but I will continue to make the drive and recommend you do the same, she is worth it!

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

I would definitely recommend Fair Oaks to anyone looking for a Used vehicle. Bonnie provided excellent service. I left today with a new Grand Cherokee. Thank you Bonnie for your diligence, attention to detail, and kindness.

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

I left an aggravating day at work to come out to find my undercarriage bumper hanging down on the front of my car Margaret Brady got me right in and taken care of and I appreciate it 👍

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

James has been very helpful. Kept me updated on the repairs and answered all my questions Thanks 5 stars,Also thank the technician . I would come back in the future

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

Had an appointment for oil change and safety inspection on my teenage daughters vehicle. They found my brake rotors rusted in the brake pad contact areas. The place I was going to before never noticed it or maybe didn't even care about the safety issue. After replacing the brake pads and brake rotors the braking distance is much shorter. Country Chevrolet really cares about safety.

I have taken my car to AutoNation a few times for repairs/service. They are always on time. The quoted time frame and price have been dead on and there was no up-selling. Mike in the Service area is great to deal with and I am not easy when I have a car problem.

Took my KIA Telluride in for an Oil change, brake check, tire rotation, replacement of shade clip in the back, and overall checkup. They were very quick and thorough. I got my vehicle back very timely and everything was great! Scott was an excellent service rep. I have used this dealership since its inception. I will continue to do business with them and recommend Dulles Kia to all of my friends. Teena C.

I had a great experience with Donna McDonald. She helped me learn more about my Subaru forester and she was easy to talk with. Thank you so much for your time. I see why she's a subaru specialist.

I had repair work done on my car at Ted Britt Chevrolet. I have an older Buick LeSabre. My service advisor is Chris Thomas. I trust his service recommendations. He was able to procure the parts that were needed and kept me informed on the repair work. The repairs were well done and my car is running well now. I highly recommend the Ted Britt Service Department.

Imran was absolutely fantastic. He went above and beyond to make sure I understood everything that was needed on my car, going as far as to bring me down to the service bay to show me the issues. Just top class from start to finish.

Great service, brook was very professional and helpful. It’s always a quick and seamless appointment when I come here. Also brook was very knowledgeable about his job

Daijona Hurdle did an outstanding job with the finance portion of the transaction with Koons at Tyson’s corner. She is very knowledgeable and made the whole process smooth and easy. Keep up the good work and thank you!

My husband and I were recently in the market for a vehicle for our 16-year-old son not only did they have a full inventory of quality vehicles with low mileage with amazing records their customer service provided by Daryl and his staff was outstanding. I will definitely be back to purchase another car for our daughter next year!!! If your local or from out of state I guarantee you he will provide you the same quality service truly outstanding from this staff from start to finish!!

Great dealership. Could not find same quality car for similar price they offered. Drove 8 hours from the different state to buy the car from them. No complains. Process was pretty fast. Thank you Chris and Ahmed for your good job.

Maxx called us regarding a Ford Escape he thought would be a good fit for us. We went looked at vehicle, test drove and wanted a little time to discuss. Within a few hours we returned to talk to Maxx regarding a purchase. He took a lot of time explaining features of vehicle vehicle, VIP plan and began the paperwork. Once paperwork was approved for financing we were directed to the financial advisor, I apologize but I don't remember her name. She again walled us thru the process and started the paperwork. We were very impressed with the attention she gave us. Once completed we were returned to Maxx. By this time it was past closing but Maxx didn't say a word about the time. His concern was if we were happy. Again this was an amazing experience!

Wonderful service. Timely and efficient and very polite and helpful service men and women here. We also purchased here and that process was great. I always recommend this dealership to anyone and neighbors purchased here too and agree.

Great people, straight forward and honest! I felt very secured buying a vehicle from these folks at Premier Automotive Inc. They were very patient with me, allowed me to take my time and weigh out my options, I found a 2018 Audi A6 that suited me and they even gave me a great rate and a low price, I am very satisfied with my purchase and I fully recommend Premier to anyone who is interested in not getting screwed over, see Nas if you make your way to this dealership! He will look out for all your wants and needs!

I came across this dealership on cars.com. I was quite skeptical at first because of the negative reviews. However, once getting in touch with JJ I was amazed at the service. I asked for a carfax report and with in minutes it was emailed to me. He also allowed for me to take the vehicle to a mechanic of my choice, which I did. After that the transaction was pretty simple, JJ had paperwork waiting for me when I got there and I was out with my new car with in a few hours. Thanks JJ and the entire Premier team.