2018 Jeep Grand Cherokee consumer reviews

So I got a Jeep from The Chrysler,Dodge, Jeep dealership in Deland. Jean was my salesman and he was great! Got me the vehicle I wanted for a great price! I’m very satisfied with my overall experience. 👍🏾

After owning the 2018 Jeep Grand Cherokee for 1yr & 3 months the battery dies. I replaced the batteries (main$225 & aux $185) less than a week it dies. I notice a recall so I find a Dodge/Jeep dealership to do the recall in Feb. The dealership states this recall should fix the issue. They do the recall when I get the vehicle back the ABS light is on, traction light is on & cruise won’t work & the 2 brand new one month old batteries are dead. The truck won’t start again. I take it back to the dealership they say the recall has nothing to do with the other issues. But I need new batteries for them to be able to test it. I return & exchange both batteries. The dealership has my vehicle for a week & says the STAR mechanic says it the alternator. I purchase a $750 alternator get it put & 3 days later it dies again. Charge the batteries to drive it back to the dealership for the to say they will do diagnostic tests. I called them after having the vehicle 4 days for them to tell me the batteries are dead & I have to get new batteries. This is 3 replacement batteries in 4 months. The dealership has been no help & when I called the Jeep hotline their suggestion is for me to take it to a different dealership. There still is a problem that something is drawing from the batteries. I read many articles that says this is a problem with this vehicle but no one can give a answer. So I have been paying a monthly payment on a vehicle that I have driven maybe 2 weeks in the last 5 months. No one can tell me the issue & I am sure I am not the first person to have this issue. I feel that I bought a lemon. Very disappointed.

Going on 4 weeks jeep came whit problems. Damage on right side body. 4 wells drive not working 3rd week driving service light goes on.it won't move can not drive it. Paying over 40 forty G's . Bad business.

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

Engine problems at 65,000 miles. Find out recall after spending 700. To fix. Why not notified. 90percent chance can get stuck on highway or roads at night. And they have no loaners and no appointments. What do you do. ????

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

I went from an 04 Ford Escape to a 2018 Grand Cherokee and it feels like a spaceship! It's unbelievably comfortable, quiet, and efficient. Most reliable vehicle I've ever owned and worth the money.