Used 2021 Jeep Grand Cherokee for sale near Batavia, NY

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

The service manager (Mark) I was working with was exceptional. He was able to get my car repaired and was diligent in letting me know where in the process my repair was.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Picked my truck up today did take some time to get everything arranged but well worth it I did request that i wanted a new set of tires before I picked it up and that was not a problem. love my truck will write a follow up review after a little bit.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

My daughter just got home from college. I realized her inspection and registration was a month overdue The very next day I stopped into West Herr and spoke with Chris Malone. Chris was able to immediately get me in to have the compass inspected. I have been going to this dealership for over 20 years and always have positive experiences. From buying new vehicles through Johnny D the service department with Chris Malone and the mechanics In the shop area. I have recommended West Herr to family and friends and will always Start my shopping experience there.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Superb service! I?ve been to many dealerships in multiple states and this is the best service center of all of them. Fantastic management. I would highly recommend.

Steve Storehouse went out of his way to see that I was taken care of he did a great job and will recommend him to friends and family.

Great sales experience ! My salesman?s a pleasure to work with. Absolutely no pressure and veryknowledgeable. I was not planning on purchasing that day, but he made it very easy to make my decision.

You guys were awesome. I had my oil change and tires rotated. I had my coffee on the house and my 2 packs of plain M&M?s what I always look for after work, when coming in for service @ Transit Towne

I just wanted to take a moment to tell you about Brian. In years past when I used to buy all my vehicles else where. It seemed like the rapport, service, and vip treatment ceased once I signed the deal. The salesman & sales manger didn't know me once I drove off the lot! But with Allan and particularly Brian it is a totally different experience! Recently my wife was rear -ended in her brand new Forte GT LINE. Even though you don't have a body shop , when I called Brian he was happy to speak to me. He was concerned for my wife's safety and well-being. Brian and Allan were both very helpful in assisting us in getting our new parts on our GT Line re-coated with Zurich. They handled they insurance company and Brian set up my appointment at Matthews. Brian took what was an annoyance as well as a cumbersome situation and made it pleasant for us! We will be loyal customers as long as Brian and Allan are around to provide the above and beyond customer service approach! thank you Brian, and Allan!

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

Started off rocky with the first salesman but the sales manager I believe his name was Jon went above and beyond to remedy the problem and assigned Domenic who just so happens to be rated top 50 car salesman in America! Domenic is the best car salesperson I have ever dealt with!

I was very happy with the service here. Very friendly, and thorough. Video is helpful and the work was done well and promptly. Exceeded expectations. Thank you

I have been working with Corey from Transitowne of West Seneca for years and whenever I have a question he gets back to me immediately. He makes the process of getting a new car easy and fast.