Used 2021 Jeep Grand Cherokee for sale in Jacksonville, FL

Maintenance performed as scheduled and on time. Good communication and info. Good job!

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Pleasant, courteous and informative. Customer service person very knowledgable.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

It took a while but in the end the price and car were as discussed over the phone. Worth the drive from Savananh. No hard sell on financing or extended warranty. Patrick was a knowledgeable salesman.

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

Had an awesome experience, Brian Rowe was very pleasant to work with. The process was very smooth, wasn't like others I have dealt with in the past that was an all day process. Everybody was very courteous!

Grand Cherokees are awesome everyday vehicles and even better for traveling for up to 3 with room for luggage! The only suggestion I can make is less trim lines of the Grand! I have the Overland HA version!

Who does this??? I came to this dealership Friday morning 9/30, basically desperate to finally resolve a situation that began four months ago with my purchase of a vehicle from one of those one-price, no haggling places with deep advertising pockets and almost zero customer service. I was beyond disappointed to find this CJD dealership CLOSED (due to Hurricane/TS Ian). I had come to test drive some cars and trade in my rolling nightmare. Completely frustrated, I was about to leave when the nicest guy came to the door and welcomed me inside. I'll spare you the details of my four-month-long ordeal, but he listened to all of it, and promised he'd help me solve my problem. He was the general manager, you see... he had come by just to check on things since the place was closed and some pretty strong winds had blown the day before and all night. He had planned on a thirty minute look around the lot and a check of the technology inside. I drove home a few hours later in the perfect vehicle for me, thanks to Vlad, the GM...and his contracts guy, London C., who left his workout at the gym to come wrap up the sale. Both of these men set aside their personal time to help me...because I really, really needed the help. This is what real customer service looks like. Go the extra mile, listen to the customer instead of rushing them into what needs moving off the lot the quickest, and get them into a vehicle that fits their lifestyle and doesn't bust their budget. I went from beyond disappointed...to beyond impressed. My husband is super impressed too... he toughed out the long four months sharing his vehicle and juggling work schedules to keep things going. We appreciate Vlad's genuine good nature and hospitality, and his commitment to make his customers happy. Who does this??? The team at CJD Westside, that's who! Thanks, guys! **Kudos to Meghann in their service department, too, who had spent the previous two weeks trying to help me find a mechanical solution that in the end just wasn't possible. She was empathetic and, like Vlad, went into "extra-mile mode" without a second thought.

This car is everything I anticipated it to be and more. It has the appearance, style, comfort, design, performance and reliability that checks all the boxes.

I got 2 suv from them I got the first one just 2 weeks ago then I went in to finish the paper work and when I pulled up in my kia I had for 2 years a manager came up to me and said I want to buy your car at first I said no he asked me again he told me if I did he would put me in a vehicle for 300 a month and give me a 500 dollar gift card will my payment is 599 a month and no gift card I would have never got a 2nd one if he didn't lie about my payment and gift card but I do love my new jeep and the sale girl was so nice but they should came through with his word

Purchased 2018 chrysler300 , from the moment we arrived, they were so nice and very professional!!Have bought many vehicles from dealerships in my lifetime, this was definitely one of the best experience that i have had!!Take the short ride north of Jacksonville you won’t be sorry 😊😊👍👍