Used 2021 Jeep Grand Cherokee for sale near Long Beach, NY

I visited this dealership yesterday and was introduced to Mr. Ray Torres. He was friendly, professional and courteous. He showed us what vehicles they had that we might be interested in. He later called us to tell us that he had a mini-van that just might be what we wanted. I visited the dealership today and purchased the mini-van. Thank you very much Ray

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I recently just bought a Toyota Cross, and I was very pleased with this dealership, I recommend Garvit(gary) Kathuria , who helped with our purchase, he was friendly, knowledgeable, attentive and overall very helpful with our purchase, and who went through all the details and feature about the car. Was completely satisficed.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

I came in from out of state to view a low mileage, older Jeep. Bobby gave me all the time that I needed to check out the vehicle, and he worked with my schedule, as well as being attentive. I would definitely recommend Bobby to anyone interested in a vehicle from Jeep if Manhattan.

Everyone at the dealership was wonderful. Rich the sales representative, the finance manager, John the general manager and T, the electronics guru did everything to make this purchase quick, smooth and easy

The process was seamless- hassle free- Alfreda delivered exceptional sales service -immediately located our car of choice - white glove delivery and took the time to follow up after delivery to set up customization of the car dashboard. Great working with the team here

I don’t usually write reviews but this was well earned. This dealership, with its young leadership and and warm atmosphere not only sold me a clean transit van but also helped put me on the right track to build my business credit and and even give me marketing advice. The guys here have experience and know how to deal with customers. Thank you Karim and Jay, true gentlemen.

Great guys.very helpful with everything.Oliver and Peter is the best!!!thank you guys

Louis was professional, knowledgeable, and made the process smooth from start to finish, never any pressure, just honest and helpful guidance. Frank ensured everything stayed on track and provided great support throughout. Julio made the finance process quick and easy, explaining all options clearly and making everything seamless. Highly recommend this team for a stress-free, efficient, and trustworthy car buying experience!

It's was ok service was good the workers were good and kind overall it was very satisfied

I was very happy with Rose, she made it an easy experience. She had patience and I left happy with my new car. I will definitely recommend her and South Bay Lincoln.

The service department has a very special individual there that makes this very first interaction by a customer amazing. Tony, what a gem and a diamond in the rough in a industry that has been labeled with so many negatives. He made my experience easily the best interaction I've ever had with a service department. #shoutout to Tony...You rock. I'm also quite positive that I'm not the first customer that has been treated with professionalism and respect. He made my experience so astounding that I wanted to purchase a car for from you guys lol. Thank you Tony for an amazing experience and single handedly bringing respect to the Koeppel Organization. Hopefully they get you to train individuals Nationwide about how to treat customers. It was so refreshing to actually find someone that actually cares about a customer. Sadly I'm still in disbelief because I've never been treated like this by any dealership. Thank you to Tony once again...Somebody GIVE THIS MAN A RAISE!!!!!!!!!!!!!!!!!!

This dealership was pretty good , friendly staff , and very clean facility. I leased 2 vehicles from them , sid Syeed was very helpful, I recommend him to anyone who is looking into this dealership, he’s very good , and he will let you know specifics and get you into a car that fits your budget.

This is a great service center and every time I bring the car and it comes back running more smoothly. I highly recommend for the car owners of these brands.

Hello I have a 2015 grand Jeep Cherokee. I always take my jeep there for any issues for over 10 years. Manhattan Jeep keeps my jeep running like new Service advisor. Angel is the best

Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

JC was amazing. Definitely made everything feel smooth and comfortable. I always come back just for the service he provides.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.