Used 2021 Jeep Grand Cherokee for sale in Mechanicsburg, OH

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Great. Everyone is pleasant and helpful. My car was fixed right the first time.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

The salesman, Wes….he’s awesome! My 3rd car he has sold me the past 3 years. He is very knowledgeable and has a lot of patience. He took the time to go over all the features on the vehicle, It felt very welcoming.

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

Since I bought my truck at Performance I’ve had it serviced there. They always do a great job. I’d highly recommend them to anyone for sales or service.

Grand Cherokees are awesome everyday vehicles and even better for traveling for up to 3 with room for luggage! The only suggestion I can make is less trim lines of the Grand! I have the Overland HA version!

Great service and Amy Pickens did a wonderful job helping me. She keep me informed every steps of the way which was great for me. No surprise when I got the bill.

This car is everything I anticipated it to be and more. It has the appearance, style, comfort, design, performance and reliability that checks all the boxes.

We dealt with Lee today he was a very relaxed seller and not pushy we were able to take our time to decide which truck was best for us without any pressure typical salesmen use. i would recommend anyone to come here and and ask for Lee We had a great experience and we haven't bought a car new in 8 plus years He was very knowledgeable on the trucks we had questions for .

Very responsive - Lee was friendly and processed our transaction quickly. The car that we bought was as advertised.

While I did not end up buying a vehicle from MIG, it was not in anyway shape or form because of the dealership or staff. I stopped at MIG on the way home to look at a Durango after driving 6+ hours to look at a different one that had been grossly misrepresented by the dealer. I walked into MIG and was quickly greeted by Lee Spain who took the time to talk to me about what I was interested in doing even though he also had another customer in the building. He got the Durango unlocked and allowed me to look it over without putting any pressure on me. In the meantime he worked up an offer on our trade. The offer on our trade was the best we got from any dealer throughout our entire buying process. In the end we decided to order a new Durango from the factory from our local dealership, the ONLY thing that kept me from ordering from MIG was the 5 hour drive there and back, and the fact that my local dealership was (finally) willing to match the offer Lee made me on a factory order. But I never was as comfortable at my local dealership, and if I ever need to buy another new vehicle or used for that matter I will check MIG first, they truly are a reputable place in a sea of shady car dealerships. I would highly recommend anyone local use this dealership and would even go as far as to say they are worth a long drive if you want a good comfortable, and fair experience.

Prior to speaking with Lee at MIG, we searched around for a used Colorado, but each time, the dealers seemed unwilling to negotiate reasonably. Discouraged, we decided to make the trip up to Bellefontaine to test drive a Z71 model. Lee greeted us and talked about what we were looking for. He set us up for a test drive around town in a great truck, and when we decided to talk price, Lee was willing to negotiate a great deal, including a fair trade for our aging minivan. We closed on the deal and left in our new ride with time to spare on our Saturday. Thanks Lee and MIG for a great buyer experience.

I did a 2 week interview search to find a pre-owned vehicle that had all the options I wanted. Found the car at MIG and contacted Justin WIllis. He responded immediately. We did the deal on the phone and I purchased a one-way ticket from Atlanta from Columbus. Justin had a driver waiting to pick me up from the airport and drive me to the dealership. Justin was waiting with all the paperwork ready. The entire experience was top-notch and professional. Many thank to you, Justin, for a great experience. And by the way, the vehicle performed flawlessy on the drive back to Georgia! I give Justin my highest recommendation.

Our experience with Scott and the dealership was great. Scott and the staff were helpful and supportive throughout the whole process. We are happy with our new Dodge Ram 2500.