Used 2021 Jeep Grand Cherokee for sale near Parsippany-Troy Hills, NJ

Very professional and knowledgeable staff,the purchase went very smoothly with no issues.Will definitely purchase another vehicle in the future.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

I would like to give a special shoutout to advisor Savanna Scott, thank you for your consistent professionalism and kindness. You make the entire experience amazing. The world of customer service and support can definitely take a page from your book. To BMW of Henderson management why have you not promoted Savanna to a management position?? Why are you sitting on this talent and you need to hire more women? I would only recommend this dealer as a direct result of Savanna Scott!!

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Fine two hours for 20,000 miles service, comfortable seating in the waiting area. More magazines would be good lol. I think you expect too much in this review section I gave you a high star rating. I thought that was good enough. I will continue to use you as a dealership and service for my RAV4. Thank you.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Zxxxxxxxxxxxx All the service team members are super nice and efficient and helpful. They Make you feel Important and that you are in good hands.

I am a return customer to this dealership and I will keep going back! They are not high pressure with their approach. There with with each customer to help them discover the car that’s right for them. I highly recommend!

Staff was very friendly and the process was quick. Got the new vehicle we wanted

This dealership, especially Rich and Anthony, provided amazing supports and services. They answered my questions and were patient with me and shared all options.

Great sales staff from top to bottom. Very friendly, but professional. Salesman that took care of me was very accommodating while going through the contractual steps. Management was easy going explaining various options between financing and leasing. Finance manager also very easy to work with. I've purchased a lot of vehicles and jt's dealership one of the best.

Over all great experience with buying a car. I first contacted them about a car on Cars.com on a Sunday. I received a reply that day and was put in contact with Nick. I spoke with Nick about the car and discussed purchasing it. I was from out of state and when I was able to drive in and see that car I was impressed. The car was in fantastic shape and I ended purchasing the car with Mike’s (I did not realize I was working a different salesman until later as my husband was the first person to great a salesman). Anyway, Mike quickly looked into my online profile and knew exactly which car I was there for. He quickly helped us get the paperwork rolling. I have to admit I’m not used to the car buying process, it felt like it took from ever. But the entire sales team was so helpful, they found me a great for financing, worked to add my car to my insurance policy, got me all fixed up with the proper tags and plates for the state I live in, and cleaned up and gased up my new car for the drive home. I was really impressed. Thank you to Nick, Mike, Haley and the rest of the team.

Wonderful car buying experience! My salesman, Roman, was very professional and personable. It was so easy to make this purchase.

Matt is sales was very open and honest. He worked to get the payment I needed!

Mike Peters, Thompson Sales, was wonderful to work with. No hassle, friendly, informative, and made us feel Very comfortable in the buying process. Carole was great too. Made the finance process easy and seamless. We are repeat customers due to Thompson Sales meeting our needs provided by their exceptional customer service team!

Ehren and Laz were great to work with from start to finish. We experienced top notch service with no pressure to buy. We took off work to come to Aurora and appreciate their prompt attention and being ready when we arrived. Also enjoyed the conversations while there. Get to know Laz and Ehren, you won’t regret it.

I had looked everywhere for a 2021 Cross Sport with Black/Burgundy interior. They had 2 even though I'm in Colorado, they made it so easy, they are bringing the vehicle 700 miles to me and picking up my trade Bruce is Awesome!

VERY HAPPY with the service I received, especially my sales person, Anotonio Lopez. Antonio answered all question and anticipated things I did not think to ask. When he was unsure of something he did not make up an answer he got someone who could answer my question. The sales manager Alex and GM Devin were helpful too. This is the second consecutive car I purchased from them. My only issue (my fault) I chose to take Kia's follow up survey. I felt the survey was too long so I just started clicking.

Was a spectacular experience from start to finish. The entire process was seamless when dealing with Navin. He went above and beyond in all aspects and was a true pleasure to work with.

My salesman Willy was absolutely wonderful as was everyone else involved with the sale Only problem was the vehicle was not available in my bright red color but I was offered another type of jeep that comes in that red and even another care but I stuck with the Compass It is red just not the bright red

Overall top notch. Had delays getting oil leak repaired. Frustrated with repair delays and so far good repair. Sales staff was very good. I got extra help getting 2024 certified.