Used 2021 Jeep Grand Cherokee for sale near Sunfield, MI

Very honest about me not needing repairs at this time. Timely response to my inquiry. Conveniently located to me. Very clean waiting room and service area.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Larry was an outstanding sales executive answering all my questions and making things efficient. Nicole also made the closing simple and throughly explained the available service options. Showroom and lot were impressive too since I had never been to Lancing or the dealership before.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Im looking For a Mustang GT I had questions on the one they had and they got right back to me. That’s nice.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Stephen Robert’s was a great salesman. He took the time to work with me and explain the different options that were important to me. This car buying experience was easy. I felt like Stephen listened to me and went out of his way to ensure I was happy with the purchase. I couldn’t be happier!

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Here’s a shout out to Motorcarsonline in Lansing MI. Especially to a mgr. Kathleen and John the owner. After our vehicle purchase we questioned some addl. ‘fees’ we had paid. I spoke with Kathleen, who supported us, and she spoke with the owner John who graciously sent out a check soon after. Their response and willingness to address my concern was truly commendable! Thank you and we will be a repeat customer. Jon Gould ps,.. love the car!!

Was very pleased with the customer service. Joe Hanks was amazing and very thoughtful about getting me into the vehicle I wanted. The financial officer was very nice and explained everything to me, also got me the best interest rate that was available.

I am a widow who does not know much about cars—they were my under husband’s purview. I have so valued the consistent, reliable, competent, efficient service from Serra Mercedes. Most recently, Ken who was my service rep and Austyn was my service tech. They both hit the ball out of the park. They educated me, made suggestions, and outlined options…..and then enacted our agreements in a professional and timely manner. And both were superbly kind.

I had a great experience with Angela..she has great knowledge and understanding of the automotive sales. Highly recommend this dealership. It is great that they are open and available on weekends.

I had to make an unexpected purchase of a new vehicle. Let me just say I was nervous and stressed, but "Ed. F" was very patient with me and worked hard jumping through hoops to make this purchase and transaction happen smoothly for me. Thank you so much ED! I will be back for any future vehicle I need! To all others looking for a vehicle, hookup with ED!

I had my car in for an oil change (2/12/2024) during the visit I was told the high pressure power steering line was leaking. I set up an appointment to have it repaired and should expect to leave it for the day as it would take about 6 hours. I dropped my car off at 9:00 am for my appointment (2/19/2024). I finally called around 4:00 to find out that my car wouldn't be ready until the next day as authorization from Zurich had only been received that afternoon. My issue: I would have expected that knowing what the repair was on my car, authorization would have already requested so repairs could start when I dropped my car off at my appointed time and could be completed the same day. Now I'm without my car for 2 days instead of the expected one. This to me was very poor planning and didn't set to will with me and also was an added inconvenience for me.

I just wanted to say that Joeseph z is by far my favorite salesman i have worked with!!!! He is extremely knowledgeable and super friendly! He made sure i walked away happy and relieved about making a vehicle purchase.! I will not buy from anyone other than Joe from here on out! he represents your company very well!

Hi there, I bought a 2010 Ford f-150 xtr xlt, a few months back. To say the least I am running an expanding business and need another truck. The one I bought here from a sales rep. Wilson was excellent! I am looking at another same make o\and model from my experience.

Excellent service and the sales person provided a great service and attention

I recently had to have the passenger side remote mirror replaced. The Service Representative, Brock, handled the details quickly and very efficiently. The part was delivered in a few days and installed in about an hour. I thought it would take longer but I was in and out quickly. Thankyou, Brock!