Used 2021 Jeep Grand Cherokee SUVs for sale near Howell, MI

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Very impressed by Jason. WAS not expecting to lease right then... but Jason made it happen. Thanks Jason. I will definitely come back for my next lease and will refer Jason to my friends and family

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Overall the experience was very good. The only problem was that the vehicle preparation team was behind and it took longer than expected for the vehicle to be available after signing all of the necessary paperwork with the finance manager.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Great dealers help you all they can great place to come and by your car or truck. Very respectful and polite and friendly. Love the new truck we bought .

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

The people at this dealership are totally customer oriented and serve them with utmost care.

Very easy to deal with. Very quick service. We were done within a couple of hours.

Serra Mazda in Brighton was the best shopping experience I have had with a dealership. Justice was a great salesperson. Having been in and around the retail automotive industry for over 30 years it was refreshing to see a young energetic honest salesperson do what he said he was going to do. The management was very friendly and efficient. Great place to buy a Mazda.

I was shopping for a new vehicle and ended up getting a nice deal on a used one from the rental fleet. Heinz Hilger was very helpful and nice to work with. I felt very comfortable dealing with Heinz.

Hannah was very professional and explained everything. She greeted me and checked my car in as soon as I got out of the car. My car was left clean by the tech and or porter. Thank you I really like the service desk area. It’s very nice.

Lance was great! He listened to what we wanted and delivered. He juggled multiple clients with no interruption to our service

Justin was great to work with. He answered all my questions promptly, was honest and had the vehicle prepared for when I arrived so I could test drive it.

So much better than the dealers in jackson so nice to be treated as a person not a sales opportunity

Nice friendly team to deal with, they are very personable!! I would recommend this dealer location to anyone looking. Very competitive pricing. Had the Jeep I wanted and helped me get it!!

I was impressed with Drew as he was not a high pressured salesman. He allowed me to familiarize myself with the bmw. When I asked for an inspection performed by an independent bmw dealer he agreed to this. He wanted to sell the car but moved at my place. A neighborhood used car dealer that will continue to grow. Carmen was quite helpful and personable while she processed paperwork. I will return in the future

I am a widow who does not know much about cars—they were my under husband’s purview. I have so valued the consistent, reliable, competent, efficient service from Serra Mercedes. Most recently, Ken who was my service rep and Austyn was my service tech. They both hit the ball out of the park. They educated me, made suggestions, and outlined options…..and then enacted our agreements in a professional and timely manner. And both were superbly kind.

They were great, called me right away, very curteous and no sales pressure. It was the car I've been looking for but its 2500 miles away so i passed.

Pleasant and fast very friendly tom short is the best assist me on the bedliner and just the perfect side steps for my truck thank you for the perfect ride!

I just missed the car it was a van decent miles under 2k and I knew it was going to sell quickly and it did but Lori was so nice and suggested to look on the site and call because they get cars like that in often so I suggest her and this company and they jingle is catchy

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.