Used 2021 Jeep Grand Cherokee SUVs for sale near Marble Cliff, OH

What an awesome experience. Starting with Dez, salesman going to Steve, Director, and Michelle in finance. Dez listened to what I wanted, Why I wanted a vehicle such as that, and the price range I wanted to spend. They allow you to test drive the vehicle by yourself and look it over well without them trying to "sell it". Strongly recommend thesde folks.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Had an oil change and a tire rotation. Todd Montgomery was polite, thorough and very knowledgeable. Got me in and out very quickly which was a big plus.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

As usual, my experience was great from the booking of the appointment to the service write up. I like that the dealership seems to always pair me with the same service writer. Joe Struewing, is always attentive and earger to resolve any issues.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Great overall customer service from Barbie Wagner. We started with the ordering process and she kept us in the loop as to when we could get it ordered to keeping us updated on the status of our order. No matter the obstacle she was there with a positive attitude and a voice of reassurance that our vehicle would arrive and be all that we wanted it to be. She did not let us down. Her dedication to working with us on the paper work and putting the extra time and effort for that to be seamless was over and above as well. She is committed to helping her customer finding their dream vehicle and putting them in the seat.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Kevin said I was walking out with this car. I told him what i needed to do just that. In the end he and the office worked with me and I got the car I wanted along with the price I wanted.

This is for Ricart Business which is the site just across the street from the large new/used cars dealerships. This site repairs large business truck and motor homes. I have used their services for recalls and repairs on my Winnebago motorhome in ver past 3 years. The work is always first class and some has been warranty work without charge to me, and some non-warranty. The greatest thing about this part of Ricart(I don’t know the other part) is their warm and welcoming helpful way of doing business on phone and in person. They always want help me and do it right away and never make me feel like I’m interrupting them or they’re doing me a favor just to work for me. Can’t think of how to improve my experiences with them.

Friendly and Fast! Amanda was to the point and accepting of our needs. We like the car and it was as advertised.

I just bought my first Jeep from them.Great group a people and I'd buy again from them. Niko was my salesman and has helped me with few other things being I'm from out of town and here for work. Very appreciated! Thank you!

Love the customer service. Katie was great to work with. I would definitely go back to buy another vehicle from them.

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!

Upon arriving I was greeted by a service person. He was less than personable and seemed like I was bothering him when I approached. I was told to wait and he would be with me in a moment. Another service person came back to their desk and asked if I needed help. She was very friendly and the opposite of the first person. She couldn't have been more helpful and was a pleasure to talk to. I believe her name was Kris? She definitely turned my opinion around after helping me. I would have given a pretty sour review before she stepped in and assisted me. Based on my experience dealing with her this review went from a 2 to a 5.

Makeena was absolutely amazing to our family. Our family’s conflicting schedules make it hard to shop for cars together, so our time was quite limited. When we showed up with 35 minutes left till close, she was very busy and still took the time to acknowledge us with a very welcoming smile. We were a little hesitant about Auto Boutique since we hadn’t heard of them, but the selection and Makeena made us want to return over the weekend. We had a couple cars that we considered looking at elsewhere, but Makeena’s willingness to stand in the rain with us, and patience as we rejected multiple cars made us want to continue to work with her and see to that she got the sale, because her attitude earned our business. I probably won’t trade in another car here as I really believe the appraisers could have put more money into the trade, but we accepted the deal with no regrets. We will be recommending to anyone we know looking for a car to visit Makeena, and we look forward to taking her more of our family’s business. Thanks Makeena!

We had a great experience! Quick service and very friendly! Eman Qadir was our Sales Rep, and I highly recommend him!

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.