Used 2021 Jeep Grand Cherokee SUVs for sale near West Jefferson, OH

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Overall good dealer. Greeted and welcomed like I mattered. Did all the sales person could do to get the deal done. Even though I don't get approved for the loan.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

I bought my used 2022 Maverick from Ricart and have been happy with their sales & service ever since! Always pleasant in the service department, went above & beyond when some grease was left on some things in the interior, detailed the whole inside and fixed the undercarriage cover (new hardware too) from getting my oil changed at a Firestone store (never again, Firestone😣). Their services are modestly priced, with some discounts too. Everytime I go to Columbus I drive through their car wash, works great! I will continue to use Ricart for purchasing and service😁

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Amanda Trout was busy in the used car lot when we met. She dropped what she was doing and offered her help with a car that interested me. When that vehicle was no longer available, she was very helpful in finding one that just came available and we worked a deal. Her personality and concern to my situation is what really sealed the deal. One of the best experiences in car shopping I’ve had.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Very welcoming. The service department sends a video explaining explaining everything that was done. It was very helpful as I am a visual person.

I have been a returning customer for years. Drew Haag has always been so helpful from day one. My family and I have purchased over 9 vehicles from Drew with no regrets. After my accident Drew and Will have made my first new car buying a great experience. Both Drew and Will and everyone at Performance CDJR has always treated us well and made the experience more enjoyable.

Love the customer service. Katie was great to work with. I would definitely go back to buy another vehicle from them.

Helped my son purchase his first car today. Went to Autoboutique. Was greeted by Frank Ford. We were very pleased with the fast friendly service that we received. We pretty much knew the car we we wanted. We took a test a drive and decided to purchase it. Everything went fast and smooth. Seemed like everything happened behind the scenes and was just taken care. I highly recommend that if you are in the market for a quality used car stop up and see Frank at Autoboutique

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!

I went to Chevy wahlberg and the representative Chad was excellent!!!! I came in and told him exactly what was going on with me and the idea car that I wanted and he delivered ! He was very patient , kind and friendly and made me feel very comfortable to speak with him ! I appreciate him and the Chevy working with me and getting me into a 2025 Chevy Malibu ! My dream car ! Chad I thank you again from the bottom of my heart ! Your are the greatest salesmen and forever will grateful ??

Great experience! Thank you for being helpful, honest and patient as an expensive purchase was thought through!

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

Contacted back within an hour, but no pictures of the vehicle I'm looking at

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.

I bought a used vehicle this week and dealt with Andrew and Bryce. Excellent customer service and I was surprised at how fast the process went. Every employee there was courteous and very friendly. The car was cleaned and spotless. I also received timely responses from my phone calls and texts after the purchase. The dealership was very clean. I noticed that there were a lot of stalls in the maintenance shop indicating that they can accommodate many vehicles for service or repairs. Overall it was a very good experience.