Used 2021 Jeep Grand Cherokee for sale near Wyckoff, NJ

Excellent service representatives who are receptive to listen to what your complaints are about your vehicle and helpful with the course of action to address those complaints. They are very helpful and courteous, and with explaining exactly what the course of action is going to be to once again address your concerns and issues. Communications is excellent and forthcoming.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Not only great customer service but waived $1500 to keep me as a satisfied customer. Amazing!! Fernando went out of his way to make sure that i was taking care of. Thanks

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Great dealership. First time dealing with them and no complaints. The whole sales team were super helpful and felt so much warmth in dealing with them.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

I was extremely satisfied with the service , I was able to walk away in less than 2 hours with my car . Ms David the sales person did great job , he is very professional. Everything went smooth. Thank you

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I was shopping around for a car for my wife and the 2 experiences with other city dealers beforehand really turned me off from the whole car buying thing. I was about to give up but saw a 2014 black on black durango R/T from Croton auto. Called on a whim, didn't think I would really purchase but with the staff going beyond how could I say no. Good deal good car and Great experience from financing to test drive. Gave me a couple hundred off the price before I could ask for it, then gave couple more off again when they couldn't find the second key. I was in and out in about 3 hours and that was because of an issue with my insurance company. I didnt mind driving all the way up from long Island because they really showed me they wanted to earn my business. I don't write too many reviews but I had to give xxxxxxto Croton. Thanks guys.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Alexandra Maydelman is an exceptional businesswoman. We had a little check engine light issue, and she spent a fair amount of time and effort in getting it fixed. She gave me her word on the final repair, and sent me the check she promised, on a "hand shake". That is the kind of behavior that restores one's faith in honesty and integrity in business. "A" plus!

Ricardo was excellent, provided excellent customer service. patient, and explained everything. definitely be back and recommend Ricardo.

Leslie and John were great they took their time to go over everything with us before buying our new vehicle.

Very professional. Not pushy. I took my time. Test drove my truck twice. Inspected twice. Negotiated a bit. Spent a lot of time here and drove 2 hours to get there. I searched for specific vehicle for a while. This was my biggest vehicle purchase ever so I wanted it to be right but in my price range also. Thanks JR and Moose. I would recommend this dealer.

Jacob our sales agent was amazing! The only car sales agent I met who never tried to ripped us off.

Very professional and it didn’t take too long. I was in and out. Great job

JJ I’m in sales & Bobby in the service dept are aces. It’s nice to deal with people who are humans rather then corporate robots.

My salesman is Ramon Diaz and he went above and beyond to help me. Always returned my calls and I have to say - he cares. This dealership should realize what a great person they have working for them

I've been dealing with keoppel for a very long time I would say at least 15 yrs and numerous cars .. the one person that has been consistent with my purchases is Danny colon.. he's my main reason I'm loyal to him and this establishment. He understands what myself and wife needs and he's never pushy . Very straight fwd and knowledgeable guy. Our latest purchase is a 2023 murano! Thank you Danny and the rest of the staff that helped us and treated us with respect!

Frank Sandoval is good sale man Él tiene muy buen trato y mucha paciencia.. lo recomiendo

I purchased a car with Angelina’s help recently She was amazing and explained the approval process step by step. I absolutely recommend her to anyone, she is able to find options even for those with bad credit.

This spot is amazing. I would recommend anyone looking for a vehicle to go! The staff truly cared about my needs and interests. Thank you to everyone for the best experience buying a car!

My 2016 Jeep Renegade, with 98k+ miles, was starting to need expensive repairs. So, I looked online for a pre-owned Jeep Wrangler that met my requirements and needs. I found such a vehicle on the Bill Volz CDJR website and made an appointment for a test drive. I was happy with the look, feel and specs of the vehicle and decided to purchase it. My sales consultant John Downey, did everything to ensure that the trade-in and sale went through without a hitch and without any sales pressure whatsoever. He explained all the details of the sale and answered all questions I had about the vehicle. The finance manager Elijah worked diligently to find me the best financing deal possible -- and it came with a great interest rate! When it came to signing the many documents, he went over each thoroughly and again, answered any questions I had clearly and quickly. I rate my overall experience at Bill Volz Westchester Auto as excellent. If you are looking for a new or used CDJR vehicle, I recommend you check out Bill Volz Westchester Auto on Crompond Road, Cortlandt Manor, NY

I first purchased a car from Ralph in 2020! A great C300 Benz, LOW MILES & till this day it still runs like NEW! I still have the car no with issues ! Now I’m here to purchase my second car from Ralph I walked off the Lot same day with my New lexus! LOW MILES AGAIN! Ralph is the best! He works with you. He is patient! He is truly a professional businessman ! He’s going to make sure you leave his lot with THE CAR YOU WANT ! He wants to make sure everyone is satisfied!