New and used 2025 Jeep Grand Cherokee Laredo for sale near Smyrna, GA

Monte Williams is ALWAYS very professional and helpful during my visits. 5 stars ✨✨✨✨✨and give the man a raise xxxx it ! He keeps me coming back for ALL my service needs from the rooter to the tooter ! He’s also good with communicating with what’s going on with my vehicle . I appreciate you Montae ! Great teamwork buddy !

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

We have great service experience every time we come here and have an issue or just doing maintenance for our Durango SRT. Hooper is awesome, very friendly and helpful. Hooper went above and beyond in writing a note so that I can show it to the shop that previously changed the wrong size oil filter. Will definitely come back again.

Very clean and professional. Comfortable waiting room with coffee, water, and small snacks. They give you constant updates via text and they are easy to contact.

This is our second vehicle that we acquired from Dodge with the salesperson, Josie. She demonstrated exceptional knowledge in addressing our inquiries regarding the car. We are super happy with her customer service she was a great pleasure to work she's made our car buying experience exceptional again. Ask for her.

Our experience was great!!! Hands down Cody totally earned the name "Hitman". We knew what we wanted, called ahead, you had it. We arrived, drove it and the rest is history. Never been in and out of dealership that quick. Loved being able to reserve vehicle that I wanted. Thank you...Shottenkirk!!!

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

No we didnt get what we wanted, but we were given goals and timelines to meet those goals, because' they work for you" and are trying to build a relationship not a bankroll. We love this dealership. They have our best interest first and foremost. you just have to go in with an open mind not a strong opinion. Especially if your credit is not so Kosher. There is always a solution never a problem.

Omg Mr. Hooper and Mr. Whitehead was so helpful and understanding, I came across a problem and got it resolved instantly I def will refer this dealership to ANYONE. Their customer service was outstanding and I actually felt heard… Thank you Mr. Hooper and Mr. Whiteheads make sure yall check them out. I had a great experience and will refer anyone to them

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

My experience was like none other! The sales person Carl T. was phenomenal! I was in out with my new vehicle within a little over 2 hours!

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Saw the Ad from Rick Hendrick in re a Porsche Cab for sale on Facebook. Good price, good looking car. Bought it and the experience was delightful. Hassen Beshir, my salesman, treated me like Royalty---going so far as to drive me to my bank for a check. I would easily give the dealership a 10 Star rating...but the limit is 5. Keep up that level of satisfaction and the Georgia folk will be beating on your door. Sincerely, Mike Eberlein

Josie was the best sales person. We are back again after suffering an accident. Super patient. Even though I explained my challenges she was super attentive and treated us with respect. We ard so happy to have meet her. We will be send her our family and friends.

Nice hellcat red eye jeep Chrysler ram good drive suspension engine and supercharger. Great exhaust 6 seconds on track and review 5 star safety rating

Josie is both our businesses sales person. We have purchased multiple work trucks from her so of course when we needed a family car we went back to the sales person we knew we could trust. Always a great buying experience made simple. Ask for Josie best buying experience every time.