New and used 2025 Jeep Grand Cherokee for sale near Cumming, GA

Service was quick. Always friendly and courteous when checking and out. Nice to see the same person. Great and quick. Thank you, greatly appreciate the promptness.

The few minutes that I spent with the dealership was very good and it would be better if I could see them in person and look over their inventory I know that they have a vehicle that will fill my needs

Josie is both our businesses sales person. We have purchased multiple work trucks from her so of course when we needed a family car we went back to the sales person we knew we could trust. Always a great buying experience made simple. Ask for Josie best buying experience every time.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Worked with Daniel Ally in sales. Worked hard to make the deal. Both he and the dealership were great to deal with. I would buy from them again.

No we didnt get what we wanted, but we were given goals and timelines to meet those goals, because' they work for you" and are trying to build a relationship not a bankroll. We love this dealership. They have our best interest first and foremost. you just have to go in with an open mind not a strong opinion. Especially if your credit is not so Kosher. There is always a solution never a problem.

We have nothing but great things to say about this dealership! We were traveling in Tennessee and our Ford truck wasn't pulling our camper through the mountains like we hoped. We had been looking for a larger diesel, but the prices were crazy! We saw an ad on Don Jackson's site and went to test drive a used truck. It had huge tires and was a bit more of a 'work' truck than we wanted. Our salesman, Horatio Vazquez, showed us a few other new trucks and we ended up leaving that night with one of them. We got to the dealership at 7pm (after a 2 1/2 hour drive from TN) and they did all the paperwork, detailed (and filled the fuel tank) and we were out the door with our new ride at 10pm. We thought for sure we would have to go back, but they got us taken care of right then. They are awesome! We love our new truck (2 days later and we have 570 miles on it already!) They have followed up to make sure we are happy and the truck is running well for us. Price can't be beat either!

The service and parts team here are amazing. They have great communication from start to finish! Same day diagnosis is amazing.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

We were pleased with the work that was done on our vehicle and we are really thankful for all Rick for taking his time with us. Hayes is a great dealership and we would highly recommend them!

My experience with this dealership went well. I had to wait a while to receive my floor mats but the salesman and dealership were very professional.

Everyone was cheerful and friendly. Our sales agent, “Big Mac” was courteous, knowledgeable and not pushy. He took the time to explain all aspects of the car we were interested in and worked hard to meet our budget (and succeeded!!). He even filled the tank full. The little extras were so fun. I will certainly recommend Hayes to friends and family. I love my Jeep!

Everyone I met was just so friendly, knowledgeable and professional. I felt like I was being helped by people I'd known all my life. Thanks for making every thing so easy and pleasant.

Special thankss to General Manager David Booth , Carol aka Hellcat, Susan, and Bobby for the flawless day purchasing my vehicle. The customer service and professionalism is immeasurable.

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.