New and used 2025 Jeep Grand Cherokee for sale near Lithonia, GA

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Had a jeep that just shut off one day would not crank anymore ticket to the dealership Jason Kummer, camp us up-to-date on all the repairs and everything wrong gave us prices before they proceeded great experience dealing with the parts and service department

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

Recently went looking for a new Chrysler Pacifica and decided to go back to the dealership I last bought from. I had purchased a 2017 Pacifica Ltd. that was certified pre owned and had enjoyed it the whole time I owned it. Decided to look into a new Pacifica Ltd as well as their Plug in Hybrid, decided to go with the Pacifica Ltd with a tow package. The salesman was very professional and helped with all my questions and concerns. The van came in silver same as my previous one and the technology was a big step up. Jose Rivera was my salesman and he very helpful through the whole process and was not high pressure at all. He gave me all the information and let me make my decision on the van. I purchased the van 1/6/3034 and so far am very happy with it. I would recommend Jose to anyone looking to buy a new vehicle. Thanks Jose!

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

Shelton greeted us as we approached the building. He was a pleasure to work with. He walked me through the process of buying a car to fit my needs and my pocketbook. He was calm, polite, informative, reassuring and a great sense of humor which was very much appreciated, when you are nervous purchasing a car. I am happy with my purchase and Shelton made it a very good experience. Thank you. Karen B

Team was professional and service was quick. I had an oil change and one week later, my oil light came back on. I recommend they make sure the oil light is reset before customers leave.

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated their professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Awesome dealership excellent service great salesmanship did vehicle search online was exactly as what was listed.

Worked with Daniel Ally in sales. Worked hard to make the deal. Both he and the dealership were great to deal with. I would buy from them again.

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat