Transmission slipping not able diagnose or fix issue ,also advisor did not seem to be very concerned. I have talked to other kia owner with same concern it would seem like it is time for Kia engineering to get involved
I recently purchased a car from Nalley Nissan. The car searching process was over a span of 3 days. My sales rep Deniece was very diligent and dedicated to making this process smooth. My downside was the time span of waiting for my financing process BUT Deniece made use of the time by having me finish other paperwork in the meantime, to be prepared for the next step. Once I got to the paperwork side, Cleo was very informative & he made sure to break things down that I didn???t understand. This was my first time buying a new car & I feel very happy with my purchase! The dealership did a courtesy window tint & Deniece continues to help me with questions about my car!
To make this as short and accurate as possible, I was in the car buying process for about 3 months. The very first time I went to Subaru of Gwinnett I went only for a test drive. Nelson, my salesperson acknowledge my intent and was very respectful of it. After several weeks, Nelson Never did once try to push me or rush me into deciding to buy a car. He allowed me to test drive another model I was interested in, and over the course of a few weeks, we worked together to find the perfect car. Once we determined what car was best, he did an outstanding job at finding the car and getting us a good deal on it. When it came time to purchase the car, the process was very painless and quick. Overall, an increible experience, I cannot recommend them enough
I love this car dealership! Mitch was so helpful in all of my car needs. I trusted the staff working here and will continue to bring my car back for all its mechanical and servicing needs. Thank you Mitch and everyone at Rick Hendrick Sandy Springs!
My 1995 Volvo 940 estate wagon is hard to get some parts for. A part source was located and the part ordered and installed. A second part has been ordered, because of a fault in the first part. All previous repairs have been successful.
The dealership was clean but under construction - bathrooms in sales area was not available. Knew exactly what we came in to buy...Salesman immediately tried to direct us to something he wanted to sell. When we drove what he wanted us to drive, we got him to show us what we wanted to see. Meanwhile, as he tried to park the first vehicle, he backed it up into my wife, hitting her in the back (so much for pedestrian warning device). Long story short, we drove the vehicle we came to see, liked it, made an offer and the salesman told us the Manager said no, and made a counter. We said thanks but no thanks, and as we were driving off the lot, the manager met us and accepted our offer. It is a shame you have to play these games just to buy a car.
I contacted the service department to schedule an appointment for 3 issues on my new 2018 F150, which I purchased elsewhere. They were supper helpful and called me a few times to make sure I knew the truck would be there for several days. I fully expected it to be there awhile, but the calls certainly were meant to make sure I KNEW this. They reassigned the service advisor a few times, in an attempt to have them available when I picked the truck up. I ended up with Haley White and was completely satisfied with her efforts and the completion of the work.
From the time we entered the dealership to the completion of the deal our sales rep Dan Burris was 1st class all the way. No haggle, no upscale, just straight ahead professionalism. Very knowledgeable about the product and even introduced us to our new service manager prior to departure. Overall experience was a 10 and look forward to our future experiences at this great dealership I???d recommend Dan and this dealership to anyone in the market for this high end car experience
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