New and used 2025 Jeep Grand Cherokee for sale near Plainfield, IL

Jim Ralph and the team at Bettenhausen made the process smooth and quite simple. I must say Jim and the team was very sensitive to my concerns and made sure I was taken care of.

Staff was professional and friendly. Wirk was done on time and as promised. Definitely would recommend and will return for future services. I have purchased nearly all my vehicles here over the last 15 years.

Ron was extremely knowledgeable and helpful. He was a pleasure to deal with and with his assistance, the entire process was seamless.

We were a little nervous about making a 3 hr road trip to look at a Grand Cherokee but, they were one of the few places that had what we were looking for. Which is unfortunatly the reality today. We spoke with Nathan from the interenet who got us all the information we needed and more. Upon arrival James was our salesman. Truely nice guy who explained things about the vehicle and was wonderful about answering our questions. The whole process was smooth. James kept us informed and things moving along. Everyone we encountered from sales manager, to finance, to store manager were very nice and gracious. The only thing that we did not care for is that when a car is sold the music is CRANKED and COW BELLS are rang. but the killer was the horns from the vehicles within the show room were honked right where we were sitting. I get that your creating a vibe but, come on. Its just one little thing that otherwise was a great experience. Thanks so much James!

Wonderful experience! Brian worked with us to find a car for me within my limited budget. We went through several test drives before we found the perfect fit. Brian was great-straightforward, patient, and pleasant throughout. The financing process was quick and enjoyable. The entire staff was accommodating, friendly, and fun even though the process kept everyone past closing. It's rare to be able to say you had a good time buying a car, but I can honestly say I did. I look forward to working with them again in the future and I highly recommend checking them out for your next car purchase.

Huge shout out to Tony Thomas and Ryan in financing got me all taken care of super fast and super easy to deal with. I purchased cars from some good dealers but this was by far my best experience I’ve had. I will be back for my next new car purchase. Thanks guys!

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

This has been one of the most pleasant experiences I’ve had at a dealership. I recently purchased a Lexus beautiful condition & price! Ask for Suzy Cervini she made everything possible & got me out of there in no time! Upfront service, personable staff and any problem I had they worked out and made a way to make me happy. I would give this place 10 stars if I could! 

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Perfect experience. Eddie and Patricia were wonderful. Got exactly what we wanted without hassle or pressure. The vehicle was exactly as described. We'd go back for sure.

I found a car on cars.com on Saturday night. Message them on Sunday and lined up a test drive for 11AM Monday. The vehicle was extremely clean inside and out. We negotiated a price very quickly and it was the fastest car buying experience I've been involved with. It was worth the 2.5 hour drive. John, Dwayne, Tom and the rest of the team was awesome.

Appreciate that your service mgrs are personal in how they great and give attention to all that come. There was one service scenario I'm still processing in my head but I don't feel hesitant with sharing these thoughts right now

Thankyou Carlo Casini for working with me on my used car purchase. Thankyou To the rest of the crew for working with. To get my paper work completed.🙂

I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.

I was impressed by their honesty and straight forward pricing. Sales people don’t work on commission, so not pushy. I was in and out in 2.5 hours with my new car! And the price was exactly what was advertised on cars.com - no added costs once I arrived.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

I need a new radio. My oil change is fixed. I need to schedule a long appointment

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.