My husband and I have bought 3 vehicles from Athens Ford. It has always been a very good experience! Jamison and Shannon are always a pleasure to work with! I would highly recommend Athens Ford dealership to family and friends!
Just bought a used car with Jefferson and can’t say enough about them! Israel Pruitt took care of me from start to finish and made me feel comfortable about purchase. No pressure sales here or funny tactics. Fair pricing also. Would like to buy from them again next time I’m in market for car
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
I am disappointed in the lack of storage space in the front seats. The paint scratches easily. Future designs should include a place to put a box of tissue and other necessities. The glove compartment is too small. The car is very comfortable and I really like it other than storage and paint.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
Woody Sowder was very helpful with all my online inquiries and questions. It made the buying process very easy and streamlined as we worked out the deal over the phone and had the paperwork ready before I got there. I will definitely be returning there in the near future.
Overall when i finalized my deal about my car, i was pleased with the dealership and can’t say anything bad about anybody. The salesman, Iman, was wonderful and worked hard and Chad and Louie were wonderful.
I doubted that we would be converted from dedicated Cadillac owners to Mercedes, but Michael completely sold us on the luxury of Mercedes. We are not easy customers, but Michael knew just how to manage us. Thank you Michael. We'll be back for more, and we will be telling our friends to contact you. Great job!
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