My sales guy Kelvaleski Davis is awesome! He greeted me at my appointed time and made my car buying experience a dream come true. He never made me feel pressured but made me feel comfortable that I was in good hands choosing what was best for me. Kelvaleski and Nissan of Newnan will definitely be my go to for all my auto purchases.
Amazing team focused on the customer service and experience
by angelaw from DealerRater.com
December 3, 2018
My second visit for car maintenance to this facility and the entire experience is based on technology, the best trusted service, and my experience as a customer. They understand that leaving your car for maintenance is second only to going to the doctor and they make it as easy as possible with lots of ways to communicate and address questions and concerns. Visibility to my bill is much appreciated and there are no concerns from booking to the appointment to calling me with updates to paying my bill that wasn't easy and trusted.
Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
I bought a lifted F-250 Platinum from this dealer last night. The whole experience was awesome. Due to my work schedule I couldn’t make it before closing time, but the manager Travis got all of my financing done ahead of time and stayed after hours to wait for me and had all my paperwork ready. I literally just showed up, test drove the truck, signed my papers and I was out of there. These guys go above and beyond, and that’s hard to find in this business. I’ll definitely be back next time.
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
Went in for a oil change, and the gentleman waiting on me had not been at this location long, he had transferred from another location, but he gave great customer service, & my car was very clean after the oil change looked like new!!!
I bought a used car. Pretty decent car with low mileage and a good price. The financial manger worked hard to ensure I got a good deal on the loan, I applaud them for that effort. The customer Reps were pretty friendly. However, I would have appreciated it if they would have serviced the car before I brought it home, considering that I bought the car and left it there for 3 additional days before collecting it. The oil was super low, at least 2 tires were low on air and the truck was a slightly messy. Very disappointing. Expected better
by Todd S from Lake Martin from Alexander City, AL
March 2, 2018
We dealt with Austin in our experience with Don Jackson. He was a pleasure to work with. Austin took great care of us!! The dealership was very busy but ran smoothly. I will definitely look here first on our next purchase. The only negative was hearing somebody yell out Roll Tide, but I can overlook that. Lol
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
I worked with Marques from internet sales. He was very professional and made the experience simple and straightforward. The sales manager was very professional as well. He worked with me to make sure both parties are happy. Finance Manager Mohamed was also great to work with. Presented me with good options and understood what I was looking for. I highly recommend this dealership!
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