Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
Amazing team focused on the customer service and experience
by angelaw from DealerRater.com
December 5, 2018
My second visit for car maintenance to this facility and the entire experience is based on technology, the best trusted service, and my experience as a customer. They understand that leaving your car for maintenance is second only to going to the doctor and they make it as easy as possible with lots of ways to communicate and address questions and concerns. Visibility to my bill is much appreciated and there are no concerns from booking to the appointment to calling me with updates to paying my bill that wasn't easy and trusted.
We had a unique situation, too detailed to cover here.
by Margie from DealerRater.com
November 26, 2018
Again, our situation was unique. But Jimi Skibinsky and Riley Patton were great. Dylan's help was greatly appreciated and even fast talking George Waddell in the finance department was great. Of course the payments were higher than we wanted them to be, but then again I am quite sure most people do not get the exact payment they want. But we did get the exact truck we wanted. :)
I bought a lifted F-250 Platinum from this dealer last night. The whole experience was awesome. Due to my work schedule I couldn’t make it before closing time, but the manager Travis got all of my financing done ahead of time and stayed after hours to wait for me and had all my paperwork ready. I literally just showed up, test drove the truck, signed my papers and I was out of there. These guys go above and beyond, and that’s hard to find in this business. I’ll definitely be back next time.
I was weary of this dealer because of the younger staff and odd location, but I’m extremely satisfied with my purchase. I bought a 2015 F250 and not only was the truck exactly what I wanted, but the buying process was easier than anything I’ve ever experienced. No back and forth BS or Runaround at all. I was literally in and out of the dealership in an hour..financing and all. It was unreal. Reed and Johnwere awesome and the Manager Travis was super cool to deal with. I’ve never felt so good about buying something in my 20 years of buying cars. If I could give these guys 100 stars I would. Thankyou so much for such a great experience!
by Todd S from Lake Martin from Alexander City, AL
March 27, 2018
We dealt with Austin in our experience with Don Jackson. He was a pleasure to work with. Austin took great care of us!! The dealership was very busy but ran smoothly. I will definitely look here first on our next purchase. The only negative was hearing somebody yell out Roll Tide, but I can overlook that. Lol
Again my sales lady Crystal Ward was on point. Third time and this to was a charm. After talking to a internet salesman, I told them that I only deal with Crystal. She called me and asked if I was ready to get out of my 2014 Chrysler 300 that I bought through her in Aug 2016. I said yes and she went to work. She did this while I was still at work and called me about 3 hours later and asked if I was ready to come get my new 2017 Chrysler 300. Again you came through for me and Ms. Dorothy. Thanks again for your help and the professionalism you display time and time again.
Received awesome service! I received immediate assistance when I drove into the dealership. I had no appointment, but they were able to fix my flat tire and offer a free oil change there on the spot. I've been a customer for the last 2 years. I am always pleased with the service I receive. I also love the free car wash and vacuum, and if my car could talk it would say it appreciate it too! The associates are always friendly, kind and respectful. Call me a happy customer!
Great service experience with Jeff in the service department. I left my truck and without wait was driven home by Mr. Bass in the courtesy van and picked up when service was complete. This was a smooth transaction and I highly recommend Mike Patton Ford.
Had an apointment and was in and out in less than anhour. Gr
by david.ross from DealerRater.com
December 5, 2018
Had an apointment was in and out in about an hour. Great service great people. would recommend to any one who needs any kind of service
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