Used Jeep Grand Cherokee for Sale in Orland Park, IL

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

The vehicle I purchased is the Overland edition, I am impressed with all of the options it came with. The vehicle feels and drives like a very high end vehicle and I got it a lower price, it has so many creature comforts I can't even name them all.

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...

I have purchased three Pilots from Planet Honda since 2013. Tom Hayden is professional, courteous and knowledgeable. I could not ask for a better sales associate. I appreciated his attention to detail. I would highly recommend Tom and Planet Honda.

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

I recently purchased an Infiniti Q50 from Infiniti of Clarendon Hills. Bill Mullarkey was my sales representative. I must say it was a great experience! Here are the highlights of my purchase process: *No-pressure, didn't feel rushed *Trustworthy *Bill listened to me *Quick and painless ???Bill made the process easy *Quick and clear communication *No games *Final price was exactly as negotiated *Professional and polite treatment by Bill *Bill went above & beyond ??? locating my Q50, delivering, and staying after hours to complete my transaction. I would highly recommend this Infiniti of Claredon Hills and Bill Mullarkey. I look forward to purchasing my next car from Bill. Ray LaMantia

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

Although my wife has been getting her car serviced here for almost 10 years, I started out my search using TrueCar through my employee benefit hub. I was contacted by several dealers, Infiniti of CH was just one of them. They didn't come in the lowest with their pricing initially, but since my wife had a favorable experience with their service department, I decided to deal with them first in person. Email communication was prompt and straightforward with Nina. I took the day off planning on test driving the Q50 Sport and Red Sport. Upon arriving at the dealership I noticed how nice and well maintained it was. We were introduced to Jeff, our salesperson. He was very personable and seemed very knowledgable of the cars. I've had previous buying experiences where I knew more about the car I was purchasing than the employees. Not so with Jeff. He ran through the differences in features and performance with the two cars I was considering (never really considered the Sport but I wanted to compare the two.) The test drive was great. Jeff let my wife and I go out on our own and he insisted we take as long as we want. "Don't come back in 5 minutes." We took full advantage of this with both cars and it allowed us to really compare the performance. After deciding on the Red Sport 400, it was time to talk numbers. Jeff never made me feel pressured. I was expecting several back and forth negotiations, but really, he just said, "what's the price you're looking for." We told him if you hit this price we'll take it today. He showed it to his sales manager and that was it. No fuss, no making it seem like I was taking food off his table. Financing was also a breeze. Jacob, the finance manager never pressured me into any extended warranties or extras. I did purchase tire and wheel protection, which came with a bunch of extras, because of the cost of the run flats and the 19" wheels. I've had this protection before on my other vehicles and they've paid for themselves. He knocked down the price on it so, why not? But the no pressure selling extended warranties was appreciated. Jacob even said, Infiniti has a great warranty so maybe take a look at this as the factory warranty runs out. After the ink dried on the deal, we walked out the the service bay where Andreas gave me a run down of the car's features. I'm not quite sure what his full role in the business is, but he seemed knowledgable of both the cars features and potential customization opportunities. He gave me a great price on tinting the windows, plus, gave me some info on mods that will up the performance and looks while keeping the warranty. I've only had the car a few days, but if my wife's experience of a decade with this dealership is what I can expect, I'll have no regrets on this purchase.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

I began this year of 2018 with the intention of trading my current vehicle - a 2005 Nissan Murano SL - which was beginning to require more maintenance, more frequently than I wanted. I went to another Nissan dealer but they were unable to get it done. After viewing the vehicle on the Infiniti website and sending an email I got a response from Gary who followed through - like any good salesman should. When I went to the dealership my salesman, Hani, was very helpful, thorough, and confident we could get a deal done. There was no pressure, just a willingness to work with me and where others couldn't, this dealership came through! I am very pleased!

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

We had a great experience here, we live about 1 hr and a half away but would go there again, professional, informative, relaxed, and helpful!!! Thank you Rhoy!

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

Very Nice Customer service They sold my family more then 3 cars Great guys to work with

Great, at 105,000 miles only replaced starter. I have the original brakes still and on second set of tires. Even my mechanic wants to buy.

Working with Bridget Marley was a great experience. After a few minutes of speaking with her I was very comfortable. She was honest with me and answered all my questions. She listened to what I wanted and didn't force her opinion on me which made the car buying process so much easier. I really enjoyed her speaking to me about her first car. I would definitely recommend Max Madsen Aurora to purchase your car. In addition to Bridget, the other sales members were very nice and extremely helpful. Thank you Bridget for assisting me. Youlanda¿¿¿

The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive

I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I pretty much knew what I was looking for and had scheduled test drives of two different RAV4s at Elmhurst Toyota, as well as another dealership down the street. I went to the other dealership first, and dealt with a different salesman than the one I had been communicating with through email AND had a scheduled appointment with that morning. I was told everyone "worked as a team" and sat down with a salesman that had no idea what I was in to test drive. After 5 minutes, I was informed that the car I was interested in had been sold the day before--no one had bothered to inform me despite my confirming my 10AM appointment at 6PM the night before. Fast forward to my experience with Melissa and Elmhurst Toyota - the dealership was clearly really busy but Melissa met me promptly upon my arrival at our designated appointment time. She was still wrapping up with another client but set me up for my test drive. Although I did wait to "talk numbers" for ~20 minutes after returning from the test drive, Melissa was super apologetic and the dealership itself has a lot of comfortable space in which to wait so it did not bother me. Trade in was valued quickly and there were no surprises with the price of the RAV4 - we had negotiated on price over email which ended up being much lower than the sticker price on the vehicle (there was no need to reminder her of the lower price we discussed). I was paying cash but needed a few days to move money from savings and Melissa was very clear in communicating my options for taking the car home that day versus returning to the dealership a few days later. I opted to pick up the car later to avoid 2 different contracts and it was ready for me when I got to the dealership so I was in and out in less than 20 minutes. Given my positive experience with Elmhurst Toyota, I'm actually considering getting my car serviced at this dealership despite living in Chicago.

Bought new. 1st Diesel ever. 60K miles. 28 city/34 Hwy at 60 mph. Overland. 1 warranty item, a leaky drive shaft seal. Comfortable for tall guy. Pricey. Great vision. Safe. Would highly recommend. Can seat 4 comfortably. So delighted with the EcoDiesel we bought another in Ram Laramie. My wife drives this car 99% of the time. She loves it. I drive the Ram 100% of the time. Have bought 41 new vehicles in my life. 10 SUVs. This is the best one. A good blend of size and space, utility, fuel economy, safety, and ease of operations. White color, black leather, moon roof, hard loaded, fancy sound system.

My Salesman, Sal was wonderful and so pleasant to deal with. He was very patient and explained everything so very thoroughly! I have a young toddler and everyone understood my unique needs and did everything to accommodate me.

Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.

Salesman "Jack" worked with me over the phone and via text message in me buying my dream car. He even provided a cell phone video detailing a complete walk-around with the car running. He coordinated shipping to SD within 2 weeks and took care of every little detail. His involvement did not stop there. He has promptly provided help and assistance in answering any questions I have had post-sale and delivery. Please ask for Jack if you need help buying your dream car

This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!

I have an older model vehicle that i service with Orloff. Robert R, in the service department, is always attentive and a pleasure to work with. Great customer service!

I love my Jeep Grand Cherokee Limited edition! A very sleek exterior and interior design. Only complaint that I would have is that the front of the vehicle could use a little more storage space. The ride is extremely smooth and comfortable compared to past vehicles I’ve owned.

I purchased my vehicle in April 2016 after looking for several weeks. Wasn't sure that I wanted to travel all the way to Chicago to pickup a vehicle (we live in Virginia Beach, VA) but it was well worth the trip. I originally dealt with the GM - Wally who answered all my questions. He didn't pressure us about the vehicle or harass us with calls after the initial inquiry. Once we decided that we were going to Chicago, Wally told us they would provide pick up service from the airport and not to worry about a taxi or Uber expense. Driver picked us up right on time and we were at the dealership (which is a warehouse) within minutes. We were greeted by Wally immediately and he in turn had his salesperson Khayin show us the vehicle. Khayin was very nice, not pushy very comfortable to work with. Once we had decided to purchase the vehicle we were turned over to the F & I department where we were in and out in about 30 minutes. Everything was easy...and no drama....just the way we like it. On our way home to Virginia Beach they even called to check on us to make sure that everything was fine. The dealership also handled our vehicle tags with our state DMV with no problems. The vehicles in the warehouse were all clean, neat and ready to show. Would not hesitate to do business with them again.... And since I use to work in the Car and auto finance business for over 20+ years that's high praise coming from me.

The Jeep Grand Cherokee Laredo 2010 has most of the options featured in luxury cars. Very comfortable. Smooth ride. Good track on snowy roads. Good gas mileage. Reasonably priced. Average maintenance required.

We love this car. Rides well, minimal maintenance. It looks great inside and out and is very comfortable. We bought our first one in 1993, our second one in 2000, and this one in 2016.

The car I purchased was 2016 Z06/7; I had been shopping for several months to find the right value/ price. When I saw the car on EBay I immediately knew the price was right but my conscience wouldn't allow me to spend that kind of $ without seeing the car in person first. We took a drive from Wisconsin, the car looked as good as described and their inventory of high end automobiles was top notch. The sales person I dealt with (Eric) was a true car guy not a car salesman, there is a difference. Before agreeing on a price Eric introduced me to the owner (Parin) and gave me and my wife a tour of their inventory. In performance terms some of their stuff is really "over the top". Overall I feel I received a better than fair price & had great experience working with knowledgeable people.

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

I live in Denver where we have 2 Maserati dealerships & multiple exotic car dealers. Despite this, I made the decision to drive to Chicago to purchase a Maserati from Chicago Motor Cars. A decision I do not regret. I purchased a Maserati Quattroporte at a price thousands less than Denver dealers. Plus, the car had far more options and fewer miles. The icing on the cake was that they took my car on trade sight unseen & gave me a trade in value that was on par with Kelley Blue Book. They know what to do to retain customers & 100% stand behind the products that they sell. I rate my Chicago Motor Cars experience a 10/10. I say this after having multiple problems with the Maserati I purchased from them. It started when I decided to drive my car back to Denver in lieu of shipping it & flying home. I figured I???d take a road trip in the new car & truly enjoy it. 4 hrs into the drive home the headlights went out. I contacted CMC & Parin insisted I stay in a hotel on him and be safe. I found the nearest Marriot & stayed the night in Des Moines. The next morning, I hit the road & as I crossed the Iowa/Nebraska border a low oil pressure warning light came on. At this point I was furious. I was going to leave the car in Omaha and fly home to Denver. Parin insisted this was a computer issue with Maserati and it turned out he was right. He was so confident that it was a computer issue, he told me to drive from Omaha to Denver with the low oil pressure light on and if something happened to the $40,000 Ferrari engine in it he would take it back on his dime. I continued home and arrived with the engine intact. Josh then set up an appointment with a Denver Maserati dealer to fix the computer chip for the oil pressure and replaced the headlights. All were under warranty. It took 2 weeks to get the parts in and fix all the issues. I needed a car, so Chicago Motor cars paid for a rental car for me for 2 weeks. I imagine they lost money on my transaction and I think if it happened again Parin would handle it the same way. I was not happy initially but am thrilled with how CMC stood behind their sale. They even gave me the opportunity to ship it back to them on their dime after I got home. Parin & Chicago Motors Cars is a textbook example of how to run a successful business. I have already referred a friend to them and will buy my wife a range rover from them this summer. Work with Parin, Josh and Chicago Motor Cars if the opportunity comes as you will not regret it. Jason Ferneau, Denver, CO

Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

I bought a 2016 Chevy Sonic from Ivan a few months ago. It was a really good car buying experience. I hate shopping, and just like to get a typically stressful experience like buying a car done and over with. I was glad that he seemed to realize this and made the whole thing pretty painless. That's not the way buying a car has usually gone for me. When I picked the car up he made sure it was detailed and clean, put (4) new tires on it (when I only asked for 2)...that really stood out and left a huge impression on me! Finally, he even sent an Uber to pick me up from my house! Just a really good guy that made it all hassle free. I really recommend Gmotorcars and Ivan in particular.

I love this vehicle so much. I have been saving money for 4 years to purchase the vehicle of my dreams and no I finally own it! first vehicle purchase in 9 years!