Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
They are very friendly but I don???t give 5 star because it takes time to wait a while. Almost 2 hr for oil change and rotate tiles. I made reservation to do so. If they can do a bit faster, that would be great!
My Beetle wouldn't start. We jumped it and brought it in. Scott in Service couldn't have been nicer. He had my car looked at and a new battery installed within 2 hours. I appreciate the attentive service.
Second car purchase in the last 2 years . Great dealership all employees are very nice & polite the customer service is the best. We were lucky enough to have Mario as our salesman on our 1st purchase & happily went back to him for the 2nd. These 2 purchases were the most pleasurable we've ever had. Mario is very informative & knows the cars . Takes time explaining the features. We never felt pressured or rushed . Thank you
Buying our 2019 Outback at Autobarn is hands-down the best new car buying experience we've ever had. Our sales rep Mike was a pleasure to work with to get us the right car and the right deal - knowledgeable, polite, professional. He volunteered to pick up the title from our home so we wouldn't have to make drive it back to the dealer with it - that's really personal service- and he arrived at our house exactly when he said he would. Paperwork was handled professionally and efficiently. The dealership facility is clean, comfortable, friendly, we got a very good feeling there. We're animal lovers and were delighted that the dealer was generously sponsoring a community pet event that day. The Encore re-delivery is a wonderful program, very beneficial to have a review after spending some time getting acquainted with the new car.
Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
Mitch at Bill Jacobs is the best. He went above and beyond to help me get my beloved Mini back on the road again. I am so impressed with the quality of service which Bill Jacobs provides. I am especially appreciated of how dedicated Mitch is on providing the best service possible. I can't think Mitch and Bill Jacobs enough. I also owe the Mini corporation a big thank you too for standing beside their Mini products. I will now be a Mini customer forever. Thanks again Mitch and Bill Jacobs. Words can never adequately express my sincere gratitude for servicing my Mini and getting it operable again.
Mike was very friendly, helpful and knowledgeable. The sales manager was awesome. Overall A+ all around. Our last 5 cars have been Acura???s. This was our first trip to Subaru of Naperville and we are now forever a part of the Subaru family with Mike Price.
As a first time car buyer, I could not have asked for a better experience. If you want honest, helpful, and genuine people to buy a car from look no further!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.